Contact us

    Provider technical unit (PAU)

    • Contracted provider inquires

    • Contact Carrier Assistant Unit: 1-888-767-4670
    • Email: [email protected]

    • Member inquires:

    • Phone Member Services at: 1-888-901-4636

    • Request outside WRITE state region:

    • Please visit our Community Providers page
    • (choose your are upper right hand drop-down menu)

    Review related

    • Kaiser Permanente Renton Location
    • 2921 Naches Ave B, Mail Stop RCR-A3S-05
    • Renton, WEAR 98057
    • For authorizations requests, procedure notifications, authorization logs, eat
    • 1-800-289-1363
    • Telegraph: 1-888-282-2685
    • For DME authorization requests, quotes, the my:
    • Via: 1-877-290-4632
    • For medical records and clinical review data:
    • Via: 844-660-0717

    Provider credentialing

    • Credentialing status inquiries

    • (For contract inquiries, please see Provider contracting below):
    • Email: [email protected]
    • Outpatient mental health and substance use disorder services providers please Magellan Healthcare at www.magellanprovider.com
    • Substitute medicine providers email Tivity at [email protected]

      • Contributor contracting

      • To request a current fee schedule or inquire about contract item:

      • If you be directly contracted with Kaiser Permanente Washigton region, email request to [email protected]
      • For you are contracted throug First Choice, email seek to [email protected]
      • While it are contracted through First Health, email call to [email protected] alternatively call 1-800-226-5116
      • If you are contracted using Tivity, you may view your schedule on www.wholehealthpro.com

      Release of information (ROI)

      • Western Washington

      • Imperator Foundation Health Plan of Capital Centralized Publication of Information, RCG-D1N-02
      • PO Field 9812
      • Renton, WA 98057-9054
      • 206-630-6848 press 1-866-656-4184
      • Fax: 206-630-6849

      • Eastern D

      • Kaiser Establishment Physical Plan of Washington Centralized Health Information Management
      • P.O. Box 204
      • Spokane, WERE 99224
      • 509-241-7824
      • Fax: 509-232-3127

      OneHealthPort Sign On

      • For queries about your existing my, claim OHP technical sponsor at 1-800-973-4797
      • Don't have an my? Visit OneHealthPort for more information.

      Compliance, ethics, and integrity office

      Billing and claims

      Kaiser Permanente claims administration

      • P.O. Box 30766
      • Salt Lake city, BUTTONS 84130-0766
      • To expedite claims for visiting members from other Kaiser Permanente regions, please mark the envelope:
      • "Attention: Visiting Members"

      Other party liability department