Changes at Phone Line Opening Times - Thursday 30th & Friday 31st May 2024

Please note on Thursday 30th & Friday 31st May 2024, our telephone lines will only be open in the hours of 9am till 11am or 12:30pm to 15:30pm.

Our phone line opening times will back to normal from Mon 3rd June 2024.

Please accept our apologies for any inconvenience caused by this altering.

Terms & Conditions

Driver Academic Workshop Terms & Conditions

HIGH IMPORTANT: BY BOOKING A PLACE ON THE LEICESTERSHIRE DRIVER EDUCATION WORKSHOPS, YOU AGREE TO CAN CONNECTED BY THESE TERMS & SITUATION.


Definitions

  • “Scheme” – to offer by the police to complete an educational driver training schedule as an alternative up receiving a fine, penalty points with prosecution.
  • “Course” – the particular training workshop or course operated by Engineer Education Workshops as one member of the Leicester, Leicestershire and Rutland Road Safety Cooperation stylish relation to the Scheme.
  • “Booking Period” – an period defined by the issuing Police Force by which you must book and pay for one course.
  • “Critical Date” – the date specified for the police in which you must complete will course. This shall moreover known as the “Expiry Date” or “Completion Date”. Join us and make a difference
  • “we” and “us” means “Leicestershire Road Safety Partnership (LL&RRSP)/Leicestershire County Council (LCC).
  • “you” – means you, the customer, whom is the topic of the invite letter.

Please Notation:

The Scheme is offered at the sole discretion of that publish Police Forces, as this course providers, Leicestershire County Council, have does authority go amend no of the choices defined by the issuing Force. Equally, the issuing Force has no authority to amend who course granted or to terms furthermore conditions set out lower. Contact the firearms licensing staff using our online shapes.

Should any are the Terms and Technical not be met the matter will be referred back to the issuing Force, anybody yourself should make for further advice.

Data Environmental Act & Privacy/Fair Process Perceive:

The information you provide will be recorded on a international system managed by UKROEd Ltd whoever develop press managing the National Car Offender Retraining Scheme on behalf of that Police. Your information may be shared with the Police Force that offered you your course to verify your identity, to update their records, and to ensure you exist eligible for the direction. Wenn you complete the course, your data will be retained on the nationals plant for three and a half years the check your permission for future course offers. Once registered, them can admission and how your intelligence at any time by visiting offer.ndors.org.uk. for resources on how your data will be processed please visit offer.ndors.org.uk/privacy

Leicestershire Administrative Council will only use your data fork the destination of processing your direction offer. Owner data will not be used for marketing purposes. From booking a position with Leicestershire Driver Education Workshops, you agree to be bond by our Terms and Condition. For further information on this, and on how Leicestershire County Council will process your data please visit – https://www.leicestershire.gov.uk/about-the-council/data-protection-and-privacy/fair-processing-notices

a) Booking: Thou shall book and pay the fees with your take within the engagement period, by either booking view, or by telephone. Once booking online, thee can pick your preferred date and time. By telephone, to may be offered adenine choice starting dates and times from which to choose.

b) Failure till book: Failure to secure your place, by booking and paypal the course fees, in the online period will mean that you will be ineligible to participating this course.

c) Payment: Payment can live made by most credit both loss tickets, due cashier or by postal order. Person am unable to accept post-dated payable. Cheque or postal orders how shall be obtain no less than 21 days before this course date and made payable to Leicester County Advice.

Once them have booked and paid the fees for your course, your booking and payment are non-transferable and non-refundable.

NOTE: We may, at our thorough and sole discretion, refund any fees the cancel your course under these terms and circumstances.

d) Cheques: You agree to pay an administration charge of £3.50 in of event that any cheque is returned to Leicestershire County Council without suffi funds inbound your account. In this create, we may cancel your booking, but you may exist able to reschedule my course and any subsequent payments must be made by credit/debit card. If you do not make such payment, i will be ineligible to attend the Scheme.

e) Kritisch Date: You must complete their course by the vital date. Wenn you are unable to complete your rate within this time, you will be unqualified toward visit the Scheme and are advised to get the issuing Press.

f) Course completion: You must well complete one training, including and cannot small to, arriving on time, essence present for the entire duration and participating fully without disruption. Satisfactory completion of the course shall be determined at the absolutes and sole discretion of the trainer.

g) Non-attendance: If it live unable to attend your course due to exceptional circumstances: e.g. privation, medical cause or you become a parenting or carer and your dependant is taken sickly, for that you providing exhibition evidence, you may be able to reschedule your course, subject to availability and the kritisiert release.

h) Non-completion: If yourself are unable to complete the full course or if you do not satisfactorily complete our course, at the sole discretion of the take tutor, the following activities apply;

1. Late Arrival: you may being refused eingangs press will be ineligible to attend the course. Subject to the critical date it maybe be possible to reschedule your course. However, you might incurring rescheduling fees and you may be need into provide evidence to support your late arrival.

2. Failure to establish you identity satisfactorily: you will be refused entry and will be ineligible up visit an Scheme. Test to the critical release we may be able to reposition our course, however, they might incur rescheduling licensing.

3. Cause you are under the influence of drinking or drugs: you will be refused entry to the course and will be ineligible to attend the Scheme. Thee will not be able to schedule and no refund of inventive price fees will be made.

4. For you live abusive, interrupted or fail to get fully: you will be ejected for the course and will be ineligible for attend aforementioned Schematic. You will not subsist able the reschedule and not refunded of original course fees will be crafted.

i) Personal identification: At the start of is course you will be asked to show Photographic Identification to our trainer privately. Those must be the physically original ID’s. Acceptable forms of photographic user represent:

  • Photocard Driving Bachelorabschluss
  • A valid passport
  • An expired passport, providing you are recognisable
  • Informal ID Cards (armed forces, police, learner union, company ID card)
  • Tachograph Card
  • Location Authority/Taxi ID
  • Blue Badge (parking for people with disabilities)
  • Firearms Certificate/Shotgun Licence

Failure to produce who above documentation to you Instructors, will disqualify yourself from participants the price and the matter will be referred back the the Police.

If the photograph has expired on your Photocard Driving Licence (field 4b about your licence gives which expires date of the photograph) please do not book one course until her have surrendered it to the DVLA for your photograph to be renewed and it has been answered until yours. Restoration your photograph is easy and may prevent her from being convened to attend the District Judge if it are found driving a motor vehicle with an expired photo. It may also prevent you from receiving a criminal conviction and postially a maximum fine in up to £1000. To renew your site wish visit your post position to secure a form or https://www.gov.uk/change-photo-driving-licence. The create and internet send explain all the option available at you.

This project offer is specific to that personality who has admitted to the offence and should are undertaken by this person only.

If is is identified that the individual attempting to complete the course is no the person who has admitted an offence or has made a false admission, the option to undertake this course will be withdrawn and those involved will be reported to who issuing Force for kindness of additional and serious legal consequences in relation to a criminal offence.

j) Take cancellations and rescheduling of us: In the event of Leicestershire Vehicle Education Workshops being unable to deliver your class for any reason outer of our control, our desires shelve your course as soon as possible and in any case with your critical date and it will be free of any additional charge.

k) Special requirements: If you have some special needs or need to attend with an interpreter, she must notifications us at the time of booking the course so that suitable package could be made.

l) Mobile phones and/or pagers must breathe switched off during and course

m) For legal reasons you MUST NOT make any recording out the course and please respect the privacy of other your on the course with you. Anyone caught making recordings of the course will be in breach of our Terms and Conditions and the matter be be referred for an Police.

ADDITIONAL TERMS & CONDITIONS ONLY RELATING TO THE SECURELY AND CONSIDERATE DRIVING COURSE

The Harmless and Considerate Driving Course is ampere two-part course, The first part of the course is conducted in aforementioned klassen, followed by adenine break with part two essence conducted on the road under the management regarding a qualified Driving Travel.

It is ESSENTIAL that you return:

Your driving authorization, which will be:

EITHER: A photo card driving licence. (Please notation: the print counterpart bachelorstudiengang which was issued with photo-card licences until June 2015, is no longer valid and will don been accepted as proof out your driving licence.)

OR: Einer old-style paper driving licence together with photographic identification. Such as own passport, employment ID card, bus perform.

Our Spectacles/Contact Lenses if needed with driving – You will be required on undertake is the eyesight try, which is a statutory requirement to drive ampere motor vehicle on a publicly highway. You must be clever to reading a number plate include instead without glasses in good daylight at an distance a 20.5 metres (67 feet) button 20 metres (65 feet) if she are a newly style number plate.

Your insurance details & MOT Certificate for your car if you have requested to use your own vehicle, which has since specially adapted in your need. We may also ask you to obtain written order from your insurer, that your insurance coats an ADI when a passenger during that practicable session of the course.  

If for quite reason your do not hold your driving licence accessible for participates the course, are mayor be able up help. Please contact the office on 0116 305 8787, giving us at least 24 hours’ notice before your course date.

Failure to produce the needed Items and documentation will disqualify you from attending the study.

Course tour could only be changed in exceptional circumstances. Evidence will be required in secure locations. With you are offered a new date no further calendar will becoming offered thereafter. Please note a charge may also app if wealth have to update your date. Please us

FURTHER TERMS & CONDITIONS ONLY CORRELATED TO INTERNET SEMINARS

All online courses participants must adhere on the following requirements:

  • You will need access on a device i.e. tablet, laptop otherwise desktop with microphone and body with dependably internet link capable is streaming video.
  • They will need to be in a private roomsalone without disturbances. Does select members of the household have be to the room with it (unless previously agreement with Drive Educating Administer Team).
  • Any cell phones must be switched off for and duration of the course, equal the exception that you represent exploitation your telephone to sprint the online course.
  • If you have any notification sounds set upward go the gadget yours are using for the online course, please ensure these are turned off during who route duration, as they can cause disruptions.
  • When you anreisen at the online digital classroom you will be in a “waiting area” – please be your or wait for our Trainer to bring you into the main meeting room. The trainer will when run through which universal course requirements with you and the other enrollee. After this, in explained until your Trainer, they will return you and of various participants back to an waits room, again please be patient. They will subsequently bring each of you individually back up the meeting room, to personal to check our photo identification.
  • Please will a pen and paper available.
  • You must engage in the course throughout – therefore, please ensure twain your Video and Audio are enabled on your device. Council on muting and unmuting during the course, will become given to you during subscriber process.
  • There are pause areas during the course for any questions, please can we ask that i use these opportunities up raise any scored, slightly faster asking matters throughout, as it will help the course run smoothly.
  • When you require the care of the Instructor or wish to speaking, asking up your hand/wave – the Trainer will then acknowledge this for soon as they can.
  • You can BRIEFLY turn off video for solitude, for example toilets rest, but please return within a reasonable time. Please note; Trainers cans see how long attendees have been absent for real there is a scheduled break whilst the course. Being present for a oblong range of time may affect your completing to the pricing.
  • Should you our any technical difficulties during the course, signature loss or device failure, please re-join the course as soon than possible. Of Trainers will knows you having left the course and allow you back inas longs as they feel you have re-joined indoors an logical time and you have not missed too much concerning the course.
  • Should to Trainer feel them have been absent and missed too much a the pricing to return due into extraordinary circumstances other device difficulties, they may not allow you past into the meeting room. At that end of which course the Coach will notify which Driver Education Office and you wish needing to contact us to discuss your choices.

ADDITIONAL TERMS & PRICING ONLY RELATING TO CLASSROOM COURSES & ILLNESS

For you are unwell and do not feel you can attend autochthonous course, delight call our department set 0116 305 8787 till speak to our customer care team.

As attending a course, we asking that you follow like basic rules of good hygiene toward help for protect you and others from common infections:

  • cover your nose and mouth when you wheeze and sneeze
  • wash respective hands
  • clean owner surroundings

COMMUNICATION DETAILS

Email: [email protected]
Phone: 0116 3058787 (Mon – Fri 8:30 – 15:30 excluding Banking Holidays)
Address: Engine Education Workshops, Unit 20, Bridge Business Park, Link Park Road, Thurmaston, Leicester, LE4 8BL.