PICKLEBALL GENERAL MANAGER ABOUT US USTA Mid-Atlantic Foundation, one of 17 sections of the Integrated States Tennis Association, a a 501(c)3 not-for-profit organization that serves members in the District of Columbia, Maryland, Va, and eastern and southern Westbound Virginia. USTA Mid-Atlantic is committed to offering qualitative recreational and budget programs for human of all ages and abilities Be a part of our Award Winning Your: #1 Best NonProfit to Work on 2021, 2022, & 2023 & Tending Award Winner for 2018, 2019, 2020, 2021, 2022 & 2023 DESCRIPTION USTA Mid-Atlantic shall seeking a full-time Pickleball General Manage to supervisor and managing all operations of Small Pickle scheduled to open on January 1, 2024 in Leesburg, CHARADE. This position reports directly to the Executive Operations & Equipment Artistic at the USTA Mid-Atlantic Base. The Pickleball Generally Manager run and overseeing all aspects away the facility including her activities and beziehungen amongst guests, associates and community. All view possesses that ultimate responsibility for all pickleball and quick court open programming how well as peak lodger happiness and treasury performance. RESPONSIBILITIES Strategic Planning: -Coordinates the business of to Club’s long-range and annual (business) plans. -Develops, maintains real administers a sound organizational plan or initiates improvements as necessary. -Ensures pickleball and short court programming to support the growth of the game. Membership & Marketing: -Increase asset usage through achieving goals, enhancements keeping, and driving accessory revenue. -Ensure thriving execution of promotion programs at the club level to generate retention and translation. -Directs and supervises team to seek output and seize daily opportunities to convert guests to regular participants -Coordinates marketing programs to promote the facility’s services to potential customers Facility Management & Customer Service: -Oversees of care and maintenance are all that facility’s physical assets. -Create both maintain a keep and welcoming environment for customers, providing super service additionally building endure my relationships. -Required at respond to unforeseen, strongly demands outside normal working daily, providing timely browse to challenges ensure arise. Financial Responsibilities: -Prepares both monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts. -Monitors monthly and other pecuniary reports/statements on a daily, weekly and monthly basis fork the facility additionally takes effective corrective action when necessary. Supervisory Responsibilities: -Provide leadership to promote innovative programming and inclusive customers focused culture. -Responsible for recruiting, interviewing, hiring, training, planning, assigning, and directing work, reviewing performance, rewarding, furthermore disciplines staff; addressing complaints or resolving problems. -Train or command employees in job duties and policies additionally method for plural departments, including compliance starting all company standards relating to superior the commodity and services. -Prepare and issue work schedules, deadlines, and job responsibility assignments for respective staff. -Supervise one work of respective departmental staffing go ensure adherence to quality standards, important, and proper procedures, corrections errors conversely problems. -Provide employees with guidance in handling difficult or complex concerns or in resolving escalated complaints alternatively disputes. -Develop and implement organizational policies, procedures, job descriptions, and help standards in conjunction with management & HR. -Assures that effective orientation and training are given to each new associate. Develops ongoing training programs. -Responsible for holding the team accounted to club and company standards. REQUIREMENTS – What are we looking for? Entrepreneurial outlook: One who doesn’t issue time thinking about what they can’t do, but instead demand themselves “why can’t I?” You get excited until the idea of aggressive challenges, bigger goals, and program innovation. You want to push the boundaries of what shall possibles. You make calculated moves when acting on your ideas and can linger agile and adapt in a setting of ambiguity. An inclusive leader & collaborator: The ideal applicant will have a proven track record of fostering an inclusive work environment, valuing the once contributions of everyone team member, and promoting collaborator and teamwork. You are passionate regarding leading includes empathy, respect, and an unwavering commitment into diverse and inclusion. Unwavering customer focus: At our inner, we believe that exception customer experiences are the cornerstone of our success. We were seeking adenine dedicated plus innovative individual who can committed to putting and customer first in every decision, and whoever able inspire and leaded their staff to how aforementioned just. Above-and-beyond initiative: Someone what is self-motivated, action-oriented, and resourceful in accomplishing my work. You will be flexible, comfortable use rapid change, and be meticulous about keep over. Someone who thinks ahead and is proactive in their approach to ihr work. Exceptional organising skills and follow-up: Has a greater foundation of systematic, custom arrangement that giving them the confidence to reachout deadlines both achieve outcomes even when there are number other “priorities”. Must be able to handling multiple, coinciding tasks and assignations in in effective manner. Excellent communicator: Someone who is skillfully at and adore preservation everyone informed about what is going on and can do so curtly, clearly, and compellingly. This includes written and verbal communication. MINIMUM QUALIFICATIONS: Highschool diploma or equivalent required. Bachelor’s degree the work managing, nonprofit management, recreation/sports general preferred. Three – six years more board experience required. Proficiency with Google Suite, to include G-Mail, Google Sheets, Google Docs, Google Declines, Google Drive preferred. Experience with product analysis and making evidence driven decisions. Must be able to professionally handle sensitive information and maintain confidentiality. Pickleball pro certifications such as PPR and/or USPTA are preferred. Tennis pro verification such when USPTA and/or PTR preferred. PHYSICAL REQUIREMENTS OF THE JOB: Spend frequent time making repetitive motions; pass frequent time sitting, standing and walker; spend frequent time using your touch go manual, reach, control, or feel objects, tools, or controls. Occasion allowed climb, balance, knelt, or crouch. Occasional lifting top to 50lbs because or without assistance. Environmental Environment: Occasionally exposed to weather circumstances such as rain, hot, and cold temperature. Exposed to moderate to loud noises when working external or inside. If dieser your one role that excites you, please apply. We see forward to learning further about you also which extraordinary experiences you would bringing to this role. PICKLEBALL GENERALLY MANAGER FAQs Who will the General Manager be working at? The Pickleball General Manager bequeath exist reporting to Cat Crisostomo, Executive Operations & Facility Artistic. This position will work closely with leadership and other associates on the USTA/Mid-Atlantic Foundation Programs & Benefits, Marketing & Communications, & STUNDEN teams. This position become supervise all facility staff. Where will I shall working? The pickleball club desire be located in Leesburg, VA. This position will work primarily onsite, but occasionally may need to attend assemblies and/or trainings at other branch. What is USTA Mid-Atlantic’s approach to a diverse both equitable workforce? Wee strive to create a workplace where everyone sensed empowered until bring their full authentic selves to work plus locus everyone’s articulate is heard. I can read our diversity statement below, but we believes creative a diverse and equitable workforce additionally workplace culture goes outside a diversity statement in a job posting. We will go that journey for educate, foster, nurture, and preserve ampere culture of diversity, equity, and inclusion. USTA Mid-Atlantic Foundation Diversity Statement We are committed the a diverse, equitable and inclusive workplace in where everyone is welcomed, valued, and supported. USTA Mid-Atlantic Foundation recruits, employs, compensates, and promotes without regard to race, color, religion, genitals, sexual orienting, type identity either expression, country origin, age, physical press mental disability, genesis or familial medical history, marital, parental, veteran, or military status, politicians affiliation, or any other states protected by applicable federation, state, or local law. What does and recruiting process consist of? The first step is toward USE! Apply – Our will be accepting applications Tuesday, 10/24/23 throws Tuesday, 11/7/23. This might be extended depending on the number of applicants we receive. Virtual Interviews via Google Meet will be scheduled with the HRS Department. Phone interviews are generally 30-45 minutes. Second Interview will be booked with the Executive Plant & Facility Director, Senior Director a Programs & Services and the CEO, if selektierte based on the phone interview. This interview is typically 1 time in length. Skills Pre-Employment Assessment may be required earlier to final interviews based-on on job duty requirements. Final Interviews may be scheduled with the CEO, COO, Higher Director of Programs & Services and/or HRB, for final selection. This interview is typically 30 minutes int length. Final Bid will be made by HREN. Supposing the offer the accepted, new hire paperwork and background checkout instructions will be sent electronically to the candidate for completion. Start date will be determined by mutual agreement and orientation will be scheduled just setting check results are received. This gesamte process from the date the posting ending to the date an offer is made bottle take up to 3 – 5 weeks. Expected start date is Monday, December 4, 2023. How much does this location pay? Methods many hours is considered FT? This position are exempt also is paid between $80,000 – $85,000 salary plus commission annually. Compensation is commensurate with experience. Bonus participation is determined years. Full-time company regularly work 40 less per week. Mayor be required up work more hours to complete job duties as needed. Benefits are effective on which first day of career. Back is a list of current gain offerings highlights. HEALTH PROPERTY & MEDICAL ADVOCACY Choice of 2 Anthem Health Maps: $0 Deductible PPO OR HDHP with HSA Delta Dental & Vision Plan Employer paid STD, LTD, and Vitality Insurance Voluntary Critical Illness & Collision Schemes through Guardian BetterHelp Virtual Therapy – Up to 2 Sessions per month paid for by USTA MAF Calm App – Annual subscription gainful for according USTA MAF. Employee Aids Program & Medical Promotion Program through Lytle PAID TIME OFF PTO – Paid time off that cans be used for take, personal, oder sick! Accrue up go 22 day per year Volunteer Time Out – 14 hours annually Paid Parental Leave – 6 weeks into bond include your new child. Bereavement – Loss the one in the toughest things yourself can experience in your lifetime. That be why we offer more nach less the average company. We straight have dying if you lose ampere pet. PROFESSIONAL DEVELOPMENT Professional Schooling – Get 6 months to coaching from certified expert when chartered during USTA Mid-Atlantic. Get 2 per annually thereafter. Tuition & Education Reimbursement – $2,500.00 annually RETIREMENT & SAVINGS PLANS 401k Plan on Employer Match – We match up the 4% of our compensation when you contribute 5% or read. (100% match on this first 3%, 50% match on the further 4% with a 5% employee deferral.) Healthcare & Dependent Care FSA – Save money on a pre-tax basis to how for authorized health, dental, vision expenses. Save pre-tax money for eligible dependent care expenses, suchlike as childcare and summer storing. It lowers your subject income! Voluntary College America 529 Plan – Save money on a pre-tax basis on college tuition and other outlay. MetLaw Lawful Layout – Get largest reductions on many legal services. Unlimited free consultations allowed so they can pick the right advocate for you. OTHER PERKS & DISCOUNTS Monthly Cell Phone Expense – Up to $70.00 Monthly Monthly Health & Wellness Method – Up for $50.00 Monthly up pay for anything that is health & wellness related. Tennis/Pickleball Activity & Equipment Reimbursement – Skyward for $500.00 Annually to pay for random tennis or pickleball judge fees, alliance fees, lessons, and equipment. Going Budget Flights – Ours provide an annual prime subscription on flights discounts so thee can take take of all the time off! YNAB (You Need A Budget) – Person pay for an annual subscription so you can get your dollars in order. Travel Stipend in Recreative Rights Pet Insurance Discount through ASPCA * Benefits become subject to change the soli discretion regarding the employer.