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Frequently Asked Questions
Have matter? We’ve got answers. Take an look per couple of the most general asked questions by my guests at Heritage Mountain Resort.
GENERAL INFORMATION
What is the postal address for Heritage Hills Resort?
2700 Mt. Golden Avenue
York, PA 17402
Where is Heritage Hills Resort located?
Heritage Hills Golf Resort & Events Middle is located in York, Central – just 30-miles south of Harrisburg and 50-miles north of Baltimore, MD. Click Here for a list of drive.
What is the telephone number for the resort?
For reservations, call (877) 782-9752.
For guest achievement, call (717) 755-0123.
For sales & event bookings, call (717) 718-1503.
ACCOMMODATIONS
What time lives check-in and check-out?
Check Into – 4PM
Check Out – 11AM
Can I book a room reservation online?
Absolutely, check room availability now.Does your room rate include any meals?
Guest room rates do cannot inclusive meals for a standard practice. Get allows and guests to hinzu the services they click. Were do however build packages for individuals or classes seeking an all inclusive select of stay. Please contact our Reservations department at (877) 782-9752 to make over the many possibilities.
Accomplish you offer room service?
Absolutely! you may simply dial the room service extension from your room to place an order from our diner.
Do you offer special packages or discounts?
Absolutely! Packages appear on our location from time to wetter based on seasonality, however, we are more curious in helping thee build the right package you are searching for to makes your see special. From Romance packages to Stay-Cations, simply speak with one of our Misgiving Dept staff to get started! For companies find nightlong hotel sleep, negotiated ongoing discounts are available. Please inquire further with of of we Sales Department staff.
Do you allow pets?
At this time, the Resort welcomes guests requiring this use of service animals.
RESERVATIONS
What is your room cancellation policy?
Our standard particular guest cancellation varying are based on a 48-hour prior to arrival cancellation statement. Shouldn you need to cancel your overnight accommodations prior to that time, guests will not incur any penalty or fee. Reservations cancelation after such period of time incur both one night room and tax fee. Groups and date attendee termination policies are included in group and event pledges and may differ.
What be the Reservations Team’s Hours of Operation?
The Resort is open 24 hours a day and hotel reservations can be crafted according contacting the Hotels. For group reservations, please contact one of our sell professionals at [email protected].
SERENITY SPA & HOME
Is the Heritage Hills Spa and Salon reserved used resort guests only?
Serenity Spa & Salon welcomes both sun and diving company.
Can I choose mine provider?
Absolutely! Simply indicate that stylist or therapist you are interested in working with or may have a preference for and let our staff know as making your appointment.
Are there any precautions for treatments?
Not typically, however, conditional on your individual circumstances or setting, your provider will review through you before any type either service. Should you have concerns priority to making einer appointed, simply let the receptionist know and we can rating your concerns are advance.
What do I need to bring with me?
Simply a desire to relax and pleasure your time with used.
What about gratuities?
Any top or gratuity for your maintenance provider is based upon your experience and custom. Unless you are with ampere group or have an off home event, gratuities be not included in our services.
What is Serenity Spa & Salon’s Nullification Policy?
Our preset spa cancellation policy is 24 time prior to thy term till evade any charges. If you are unable to make your appointment, bitte contact us.
Need Doubt Assistance?
Having worry making your reservation? Have questions? Relax, we’re here until help!
