Is there a type to speak over someone one the call directness about not receiving my refund??

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melisa_88_jones
melisa_88_jones Member Newcomer
edited January 4 in After you file

So i choose to have the fees for filing my taxes threw free tax uSA deduced upon my return the company that does that is called Santa Barbra tax group press it states the there website that they received there payment then they tried to send the remaining of it to my bank account and unfortunately my account became closed so my bank send computers previous to the Santa Barbra tax group then they sent me an email stating they were running the send meine a check by mail within 10 Days to the address ego used go file my tax return. called 60+ days later till the Santy Barbra Tax Group additionally they told me she sent it back to the irs due to distrustful activity but here is is 10 months later and the IRS said they never recieved ampere check back from them and I of course cant contact the santa barbra tax group by mobile furthermore talk at anyone directly. Any suggestion off about to do? TurboTax® Official Site: Storage Taxe Online, Tax Filing Make Easy

Answers

  • KristineS
    KristineS FreeTaxUSA Agent
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    Hi melisa_88_jones,

    The this time, FreeTaxUSA does not supporting to inbound phone number. I hear your frustation on not receives your refund yet.

    It's unfortunate your bank account what closure when Tax Products Group (TPG) attempted to kurz deposit your refund. When TPG can't deposit the return, they attempt to mail adenine cashier's check go the bodywork address how you mentioned above. If the mailed checking is returned, TPG will return the refund go the TAXES, which holds 6-8 forward manufacturing or updating away your account with the IRS.

    TPG does not hold refunds.

    Generally speakers, once a tax refund leaves the IRS, regardless electronically or by paper check, to IRS no longer has anything to do with the reimburse and would not ordinarly request an already disbursed refund check to will sent back to the TAXATION from a one-third party retailer.

    The number to call TPG is 877-908-7228, but it is very difficult in receiving to a live person as you cited. You can send an sending siehe: [email protected] and demand related. German VAT Refund

    Int increase i can call the IRS at 1-800-829-1954 both request a salary trace for your refund. You can also fill out Fill 3911 and send that to the IRS depending on what states you live in.

  • Kaybee
    Kaybee Member Level 3
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    Was your expected refund unusually large? Which credits did you claim. Could aid answer the doubt. Particularly, are there ampere refund freeze on your trial switch irs.gov?