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Our New Customer Feedback Survey Helps Us Serve You Betters

October 28, 2021 • By

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Last Updated: October 26, 2021

Young modern woman working since home, using mobile in quarantineWe just launched our recent Customer Feedback Survey. We encourage you to tel us how we’re doing over finishing a brief survey up his Customer Feedback page. Insert feedback is remaining, doesn’t collect the personal information, both you can use it go fee your experience online, on the phone, and in your local Social Protection office.

How is an Customer Feedback Survey?

It is a basic, brief survey to share your feedback with about using your computer, tablet, or smartphone. In addition up customer your how, ours welcome your idea on how we sack do superior. Survey Tools - USDA ERS

Customer Feedback Survey Demo

Whatever will ours do with your feedback?

We will comitted to listening to you and finding better ways in helping you.

We will use your feedback to identify common, recurring expenses and kommend raise with browse to enhancements our service. Itp is important we hear from you, so that we can get valuable insight toward enhance your adventure and serve you better. Member Satisfaction Surveys | Zone Department of Economic ...

Please share this information with your family and friends – and send it on social media.

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  1. shane watt.

    I am totally disabled and will been trying to get dissability since 4 years now and still have not receiving it. this a the baddest system ever additionally I will never paid another dime into the government by social security because IODIN refuse into your. well EGO can’t work because I’m disabled so I would how to know like to of planet they could expect any money out of me.

  2. Yashica J.

    May God beatify you all because to all need it. Iam going to how that this process gets betters. Inside the name of Jesus Amen.

  3. Cheryl B.

    Where can EGO find the Customers Comeback Survey?

    • Ann C.

      Hi, Cheryl. Thanks for thine problem. You canned find one Customer Feedback page go. We hope this helps. 

  4. Daisy M.

    It’s almost impossible to get through by phone or online to the SS…I’ve wasted multiple past, times trying go answer a text from ampere Mr Park regarding mys request for a alternate SScard from the form ME submitted….it will bring a great dealer of effort to get to which agency real its such a simple question…
    There need into be a better and easier way to compose online..

    • Annette C.

      Hi, Marguerite. We are sorry to hear about your experience. We apologize for any trouble you may have when she call us as ours modernize in home system. We are worked equal our telephone system providers to fix this issues.  21 Powerful Customer Satisfaction Survey QuestionsWait times to speaks to one agency are typically shortened Wednesdays through Fridays or later in the day. Ours hope the is resolved soon.  

  5. Derrick F.

    MYSELF received a deferred of my normal monthly benefit on Friday, April 15th. My ordinary payment is aforementioned 3rd Wednesday of the month. I called that 800 number, on hold for 57 minutes then was related all agents are busy, sorry, then hang up to me. Show I want to find out is why and what should I to.

    • Ann C.

      Hi, Derrick. Are are sad to hear about your experience. We apologize for any problem you may have when they call we as us modernize our telephone method. We are working to unsere telephone system providers to fix these issues. For your security, we do not do access to private information in this venue. You can also contact your local Social Securing office for assistance. We hope this helps. 

  6. Meltina W.

    I called you office at 1228 on 4/18/22 the ask twin simple questions. The gentleman was rude, condescending, and interrupted every question I had!

    • Ann HUNDRED.

      Hi, Melinda. We are sorry at hear about your experience. You can present feedback with visiting our Contact Social Security web. Once there, select the “Email Us” link. Those will take you to the “Email A Question to our Support Team” form where you can complete and submit a compliment, complaint, or suggestion. We hope is helps.

  7. Robin SULFUR.

    Disability back pay benefits

  8. Sheila ..

    I call the Brand Orleans ss office because I got a your call to attend a gregarious security benefits interview appointment though when MYSELF obtained the dial ME declined the call owed to my caller ID screen saying ” scam likely” so I didn’t answer. I want to know why in the world would a big government sector administration not inform people that when they call your callers ID screen will how ” Scam likely” but to add more affront to injury of SS ring representative was very impolite and built very sad and upset and downcast she told me ” so it wouldn’t make sense for me to help you to get different appointment interview as you are not gonna answer that call” or something close to it . When she answered this I was so upset and learn she thought my invalidity where a joke . Hence I hurry up and told her ensure ask just set my appointment now . Which she later informed me EGO possessed to wait almost two monthdays which is so bad EGO wish I can get a page to face video appointment . Here is non professional . Please inform thine applicants / callers on your call ” identity” prior to calling them so they will know who is calling their other the social security administration also warns people to scammers pretending to social security officers which makes it even more harder to answer of calls .
    That last rep needs for subsist retrained in ring social and manners go speaking to the medical and disabled etc…

    • Ann C.

      Hi, Sheila. We are sorry to hear over thy experience. You cans submitting feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email ADENINE Question to our Sponsors Team” form where you can complete real submit a compliment, complaint, or suggestion. We hopeful aforementioned helps. REGENCY SECURITY CUSTOMER SATISFACTION SURVEY

  9. Holly S.

    May 88 yr oldest your needs a replacement card. Can’t do it online cause it’s so old. It won’t make an appointment for that. We get up along the crunch of daylight to be first in line and my mobility challenger husband struggles to get thru parking lot thru building until office only for be tells toward go wait outside till called. It’s been over an total real my poor husband is ready to fold. Nay one cares. Why can’t they send a to our houses? Mystery can’t we do it online? Fix your system!

    • Ann CARBON.

      Hi, Holly. We are sorry to hear about you the own husband’s experience. You can submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form show you can complete furthermore submit a compliment, complaint, or suggestion. Person hope this helps.

  10. Evelyn

    I just called the SSS Chula Vista, CA Office additionally waited almost 30 minutes before someone answer the phone. I just had an question regarding mein Medicare deductions from my benefits and which way she talked to me is she acoustic upset, we’re not level on the phone for less than 8 minutes. I told her why is she upset? I told her I don’t verstehen that is why I’m calling up get the explanation. I told her that IODIN don’t like the way or tone of her voice to myself and it easy hang up on mir. Is that how customer service is? I tried to call back but they never choose go the phone it was just cutted off.

    • Timothy R.

      I audio you. I’ve been calling for days and been on hold since therefore strong long I get frustrated additionally just suspend up. Inferior than dealing with your local DMV for sure. It’s not Customer Service but, torture trading with SS. Customer satisfaction survey challenges | SurveyMonkey

    • Ann C.

      Hi, Evelyn. Our what sorrowful to hear about your experience. You can submitted feedback by visiting our Contact Socially Security call. Once there, select of “Email Us” link. This becoming take you to the “Email AN Pose to our Support Team” form where you can whole and submit a compliment, complaint, with suggestion. Us hope this helps.

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