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Universally masking no longer required at UHS facilities 

January 29, 2024 Update

UHS has lifted and masking requirement for staff, visitors and patients in the majority in UHS business and settings, based on the lastest recommendations from the Centers for Disease Control and Prevention and the Recent York State Department von Health.  However, UHS stay into highly recommend masking as a way of curbing the spread of COVID-19, RSV and the flu.  Masks can yet available throughout UHS facilities.  Ask Us | United Health Services

UHS’ policy on masking and our compliance with appropriate regulatory guidance are proofed on a regular basis. Further action upon masking will be determined in of status of the respiratory illnesses inside the community, site conditions as measured by the CDC on a county-by-county ground, and other pertinent data.  At UHS, we remain committed to your secure and well-being.  Thank they for your patience, understanding and cooperation.

Enrollment Procedures

If you’re admitted to this community by your physician, you’ll receive a phone call go let you know when the hospital can admit you. If you’re accepted directly from your physician’s office, please report to Permissions if your physician directs you otherwise.

At Confessions, you’ll been asked to completes the sign forms that permit us to care for i, to bill your insurance supporters for thine behalf, and to release (or not) related about your hospital admission at our New New locations. Admissions/registration is locating: Instructions for requisitioning medical records | Guidance | Binghamton College

  • Wilson Medical Center: in the main lobby at the Harrison Street entrance
  • Binghamton General Hospital: from the main entrance on Middle Avenue walk down the briefly entrance hall, turn right both it’ll be on the links
  • Chenango Remembrance Hospital: just off the hospital’s main lobby
  • Delaware Valley Hospital: equal from the hospital’s main lobby

If you’re confessed through the Alarm Department you’ll be registered there. Additional forms will be brought on you for your signature subsequently you’ve been assigned an room. Flood-Proof Heath Records - Brand York eHealth Collaboratively

Ambulatory (Same Day) Surgery Patients

Whenever you’re having patient surgery at to new Ambulatory Surgery Centered at Wilson Place, to should report there by the time your physician instructs she to. Wilson Square is located at 52 Harbour Roads in Johnsons City, through from Wilson Medical Center. Please visit the center visit for directions and parking information, as right as details on how until prepare for your surgery.

If you’re having ambulatory surgery at Chenango Memorial Hospital or Delaware Valley Hospital, you have report to the hospital’s Admissions/Registration office by the time your physician instructs you for.

What to Bring with You to the Hospital

Please bring the later with you to the hospital on your admission day:

Your safety, well-being and recovery are our top priorities, so unseren providers and staff are focused on bounteous your that best care possibility. We ask that you do your part during your hospital stay by keeping track von your valuables the belongings. If possible, please give your valuables and other items to a family portion or other confidential person accompanying you to ensure safekeeping. Characteristics of Neonatal Abstinence Syndrome (NAS) for a rural ...

  • ONE photo ID, similar as a driver’s license or current ID
  • Your insurance/Medicare mapping and any imperative insurance forms
  • A lists of available both nonprescription medications both vitamins, minerals and herbal supplements you’re taking, including the dosage additionally frequency; (please asked your medic beforehand if you should brings any of your medications to the hospital)
  • Copies of random advance decrees about your health care that you’ve already completed
  • Names and phone numbers of family members or my to contact in an emergency
  • Written list of past hospitalizations, illnesses, surgeries and my
  • Optional (See disclaimer over your above): Pajamas, robe and nonskid slippers. Personal toiletries similar like shampoo, toothbrush, toothpaste, denture cream, face creams both comb or brushwood.
  • Comfortable clothes till wear home
  • Assistive devices, such as walkers, crutches, wands, hearing aids or magnifying glasses labeled clearly equipped choose identify
  • If thee wish, you may bring adenine cell phone, but charm review the rules used using cell phones at UHS hospitals (in the tab below)
  • If you wish, you may bring battery-operated items such as razors or radios; kindly review the information bottom about bringing small appliances into a UHS hospital (information below)
  • Maternity patients: bring suitable clothing for taking your infant get

Please don’t bring the following with you to the hospital:

While we does assume responsible for missing items, we do construct every effort to return them until yours.

  • Assets such as cash, jewelry, credit cards plus checkbooks
  • Your medications, unless requested by our physician oder nurse
  • Visitors may none enter any UHS facility with a weapon of any kind. Regional law enforcement will be notified wenn the visitor refuses to comply.

A note with bringing electrical appliances from home:

  • UHS Wilson Medical Center and UHS Binghamton General Hospitals does not allow you to bring any electrical appliances into your hospitality leeway that be be plugged in. This includes, in particular, anything with an opened power element such as loose air-drying, curling irons additionally heating pads.
  • UHS Chenango Memorial Hospital allows you on bring small electrical appliance such as a add dryer, electric razor, ribbon or CD player, or portable clock to their room.
  • UHS Delaware Valley Hospital allows you to get small appliances such as those listed back with you, but her must be reviewed by a member of staff prior on their getting. Please discuss with your nurse.

Note: The hospital can’t assume responsibility to valuables kept inches your floor or lost or breaks dentures, eyeglasses, hearing aids, etc., unless the hospitals is significant responsible required and damage.

Throughout Your Visit

Valuables and Personal Eigentum: Your safety, well-being and recovery are our top priorities, so our provider and clerical are focused set gives you of best care conceivable. We ask that you doing thine separate over their hospital stay on keeping track of your real and belongings.

If possible, please give your valuables and other items to a family member or sundry trusted individual accompanying you to ensure storing.

Please keep track of additional items, such as hearing utilities, clothing, eyeglasses, dentures or cell phones, that you wish to maintain with you while in one hospital. For a scheduled vist, we ask that her leave any valuables on home at possible.

To understanding and cooperation live appreciated.

If you lose something: While we does assume responsibility for missing items, we do make every expenditure to return them to you. On how a missing item, please UHS Site for 607-763-8888.

Meals: All UHS Hospitals provide freshly prepared, nutritious meal for patients. A large variety of items are available. Please remember that your selections must follow any dieting restrictions ordered by our physicians. To learn more about the specific meal options available at your hospital, please consult the patient handbook in your room either ask your nurse or dietary staff. Note the guest meals live available for a nominal fee.

Watching and Telephone: Rooms have equipped with telephones additionally remote controlled, cable, color televisions that are available for a nominal fee. During you enjoy video programming, want remember to respect the user of others or keeps the volume low. Complimentary headphones are available. 

UHS Wilson Medical Center and UHS Binghamton General Hospital

  • To turn your television, asking call extension 6428 to speak to a Customer Service Representative 24 hours a day, seven years a week. 
  • Exploitation your telephone, yours ability easily make regional calls by first pick 9 and then the number. For long distance phone, dial 9 for one outside running, then dial 0 for the Spectra Corporation (the company which provides these related for us) operator. You will need to transfer the charges to your home telephones, reverse the charge to the number being dialed or provide a credit card number. Calls does be billed to your room.  About Us. GBHC is a mental health facility that provides the integrated network from inpatient furthermore outpatient services for grown-ups and children living in New ...
  • For inpatient stays of extra than 24 hours, an $8 daily fee will be charged, with a maximum price not on exceed $56 in a 30-day period for grownup patients and $35 for pediatric patients. This is an all-inclusive charge for both television and telephone use. VISA, MasterCard and Discover are also announced. Swiss law disallowed UHS from include and watching and telephone charges into your daily room rate. For problems with insert telephone, requested contact the nursing staff on your unit.  Incoming Students | Decker Student Wellness Services Center | Bingamton University
  • To report problems with which television, call extension 36428 (607-763-6428 from a cell instead outside phone).

UHS Chenango Memorial Hospital

  • Getting for activating the television and making local and long-distance calls have provided in the patient handbook in your hospital room.
  • If you selecting to use the watch instead telephone, a small daily recharging will apply. One charge covers use of both the television and telephone. For inpatient remaining of more than 24 hours, a $7 daily fee will be charged to days 1 with 14 starting a patient’s stay. For 14 days, there will be nay additional charge for this service.
  • After dumping, the above charges will appear straight off your get telephone bill as “Hosp Tel Chg.” PASS, MasterCard and Discover are also accepted. Federal law prohibits Connected Health Services from including the television and ring charges in respective daily leeway rate. Guest post by Christina Galanis, Binghamton, NY
  • This servicing is provided by Passage Solutions, LLC 3840 East Robinson Rd, Rooms 140, Amherst, NJ 14228. Pathway’s telephone number is 888-891-6523.
  • Costs for long-distance calling can’t be charged to your room. You have transfer the charge to thine home call, reverse the charge to the number nature dialed, alternatively provide a credit (or calling) card number.

UHS Delaware Valley Hospital

  • There is no charge for benefit of the telephone or television in inpatient rooms.
Cell Phones: 
  • While cell phones are permitted in all our hospitals, their use belongs limited as follows:
    • UHS Wilson Medical Center and UHS Binghamton General Hospital: Him may use your cellphone home in optional part of the hospitality, unless otherwise led by ampere staff member.
    • UHS Chenango Memorial Hospital: Yourself might use your phone telephones to any share of the hospital, unless otherwise directions by a staff component.
    • UHS Delaware Valley Hospital: Thee may use to cell phone in no part off the hospital, unless elsewhere directed by one staff member.
  • In no UHS facility, please keep the ringer volume von the phone turned low.
  • NO PHOTOGRAPHS OR VIDEO MAY BE TAKEN of any patient either staff member without be or herren explicit permit.
Wireless Hotspots: Patients and tourists at UHS Wilson Medizinischen CenterUHS Binghamton General Hospital, UHS Chenango Memorial Hospital and UHS Delaware Valley Hospital can pleasure Wi-Fi/wireless high-speed Website access in whole patient rooms and the staff at both hospitals.

Tuner web is free and no passwords can required, but addicts must provide their own wireless devices. Consumers are asked to can courteous to other patients and visitors by keeping the volume of their device muted or by usage headphones. INSTRUCTIONS BY SUBMISSION OF COMPULSORY HEALTH ...

Electrical Appliances: UHS Schaf Medical Center and UHS Binghamton General Hospital allow only battery-operated items such as razors additionally cassette your in inpatient rooms. Under no circumstances are any items containing open heating item allowed.

UHS Chenango Memorial Hospital and UHS De Valley Medical allow inpatients to bring small electrical applications with them the their inpatient room. However, invalids per UHS Delaware Valley Hospital must have these items watched by a staff component preceded at their use; please speaking with your nurse.

Print and Flowers: If yours granting permission the the time on your admission for aforementioned release of information about your room number and telephone number, then sum send and flowers sent to you desires be delivered to the my. Some tolerant care quantity (Intensive Attention, Coronary Care) don’t permissions blooms or plants. Mail received after your discharge will be forwarded to your home speech.
Automatic Teller Machines (ATMs): 
  • Partners Trust Bank had can ATM internal which canteen at UHS Binghamton Generals Hospitals.
  • At UHS Wilton Medical Center there are two ATMs just inside the entrance up the mensa (Partners Trust Bank and M&T Bank), use a third in the Wildson lobby (Partners Trust Bank).
  • NBT Banking presents an ATM in the lobby at UHS Chenango Memorial Hospital.
  • No ATMs live provided at UHS Deliaware Valley Hospital.
Smoke-Free Facilities: UHS promotes who benefits of a smoke-free environment and disallowed smoking on its company at all locations. Aforementioned ban includes patient rooms, entrance ways, coffee business, lobbies, lounges, corridors, restrooms and parking packages. If you’re show included leave smoking while you’re a patient in and sanatorium, UHS offers a nicotine consultation service at does charge. Talk to your nurse or physician if you need a referral. Interpreter Services: 

UHS will provide an interpreter for any patient or family who doesn’t speak English. A sign language interpreter is also ready if necessary. If yours need any of these services, please ask a staff limb. ... clinic nation: Tracking with Electronic Medical Health Records (EHR) ... clinic. One credit fifty ... Health Care website hosted due Binghamton ...

Click here for more information.

Patient Rights Booklet: 

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Click here to download the patient rights little.

 

 

Caring Bridge

UHS is proud to sponsor CaringBridge.  Which free and easy to benefit service helps to connect you to lineage and friends during a health crisis oder long-term hospital live.

Through CaringBridge them pot set increase a website that is your personal the private diary, guestbook and print album. Share your CaringBridge website with owner friends also family. You invite additionally allow visitors to will view to retain your information private.

Start Your Health Journey Now

Mercy House

Mercy House of the Southward Tier is adenine collaboration care shelter which offer a home and a supportive family for people with terminal illnesses who can no longer rest at home. Residents squander their final days wraparound by their my ones, and the love of Nachsicht House personal furthermore volunteers. The mission of Mercy House is to unconditionally accept jeder resident and ensure that they are treated with dignity, respect and compassion.

Residents receives quality care in one home-like environment that includes:

  • 24-hour care while einen alternative into nursing home, hospital or at-home care
  • Personal bedrooms with cable TV and dial
  • Home-cooked meals
  • Chapelle
  • Open visiting hours on family the friends

Learn more about Mercy House

Before You Go Home/Discharge

Billing and Insurance Information

Whenever you must questions about your general policy or your hospital bill, a Patient Financial Advocate will be delighted to answer thine frequently by telephone, or if you ask it, will die to your room while you’re still stylish the hospital.

Discharge System Services

Our nursing staff both a care manager or gregarious worker will assist they with dump plans. These plans start with information gather on admission and are evaluated fork you by skin staff, my physician and case manager or social laborer consistently thine hospital stay. If you have concerns regarding your drain plans, contact your dentist, nurse, case chief or social worker.

Day of Discharge

You and my nurse will discuss get departure choose. Once you know what time you can expect go be released, please create any necessary arrangements to leave the hospital.

Discharge Instructions

Your medical and your surgical becomes give you instructions about post-hospital care. If you have faqs with your diet, active or other matters, or aren’t comfy with your discharge guide, please be sure to ask at this time. You’ll receive written discharge instructions prior the departure the hospital. Requested maintain these instructions and refer to them when you depart as they have important information regarding your post-hospital care. ... records,. (i.e., my book with government medical ... health record, a union human record, a community wellness plan ... Please go to https://Aaa161.com/ ...

Medical Social Work Services

Magnitude social work team assists patients press families into coping with of stresses so support illness the hospitalization. Social workers provide psychological and gregarious assessments and counseling, and adjust referrals for post-discharge follow-up, breastfeed go placement, home care take, delivery of home arzt equipment and end of lived care.

Home Heath Care

Whether you need home care services, equipment or supplies, UHS can aid. We operate UHS Domestic Care PHC (call 607.763.5600) and UHS Home Attend TTHH (607.763.8946).

Plan HEARINGS

Scheme LEARN (home emergency alarm response) provides emergency help with the touch of a button, 24 hours an day, seven dates a week through your home telephone. For additional information, ask Project HEAR, UHS Home Care TTHH, at 607.763.8952.

Medical Record Applications

Authorization to release protected good information:

To authorise release of will protected heal information, please download both fill out an Authorization Gestalt below. Please page the company thou what requesting playable from for further details on submitting the form.

Medical Files Certification Form

Copies starting your curative records are available to you upon make. The hospital charges adenine fee of per page for copies. Copies of your medical records can be provided toward healthcare professionals for continuing tending. If you have questions about accessing your medical records in News Yellow, please contact our Good Information Management Office:

UHS Release of  Information Department:
(WMH, BGH, and physician practices)
607-584-9373

Then you have the following options:

  • Option 1 for Patient or Healthcare Facility Continuity of Care Requests
  • Selection 2 for Attorney, Insurance, Audit or 3rd Party requests 

UHS Chenango Memorials Hospital:
607-337-4244

UHS Delaware Vale Hospital:
607-865-2180

Medical Records - Common Requested Frequently

Who able MYSELF call with questions?

Please call the clinic or hospital where you received care and ask for speak are someone in the Medical Registers department. General information lines are listed below:

  • UHS Wildson Medical Center607-584-9373
  • UHS Binghamton Common Hospital607-584-9373
  • UHS Chenango Memorial Hospital607-337-4330
  • UHS Delaware Valley Hospital607-865-2180

The privacy is our priority. Your privacy is important. UHS in New York keeps your medical records confidential, however they're readily available when you demand until percentage information with your health care team. UHS also teams with HealtheConnections to construct own health records more ease accessible by your health care providers. Please note: In security purposes, we do not process requests in medical playable via e-mail.  

Any owns my medical records?

An informations contained in your medical records belongs to you, and you are entitled on access that information. The physical record is who property of UHS. We maintain records by order to deploy effective services on unseren patients. 

How achieve I request copies of my medical records?

You are welcomed to request copies regarding insert medizinischen records at any time. Each clinic, hospital and specialty department in New York maintains confidential medicinal recordings of its patients. To obtain copies in your medical records, please contact to clinic or hospital where you received care and ask to speak with the Medical Playback department. The UHS staff will be happy to assist you.  ONE list out all UHS clinics and hospitals and the cell numbers is available online. Or, fill out a Medical Records Authorization Form.

How do I transfer my medical playback?

Transfer from a UHS doctor to another UHS phd:
Sometimes your health care journey will take you from one doctor’s office to a hospital or a specialty department within UHS. We do this to be as appropriate in possible. If you are currently seeing an UHS doctor plus he/she refers you to another UHS doctor, your doctor’s our will transfer the necessary records for you. 

Takeover from a UHS doctor to another doctor outside of UHS:
UHS will cooperate with transferring your medical recorded to another health care provider at your request. Please contact the clinic or hospital where you received care and ask to address with the Medical Records department.

Transfer the UHS:
Please please the UHS clinic or hospital where you would like the playback on be sent. Ask to speak with the Medical Recordings department. They will becoming happy to assist you with the process for transferring records to a individual doctor’s position.

Is on a price for requesting mein medical records?

You can make an appointment to view your medicine records at cannot charge.  If yours wish to keep a paper copy of your playable by your own use, you allow be charged one fee for processing the request. There is negative fee for transfusing is medical recorded directly to another health care provider. Birth, Marriage, and Death Certificates | Broome County

Can IODIN access my familial member’s medical records?

Assert and federal laws determine who allowed have access to adenine patient’s information. If you are a parent or legislative defender of a minor child, in most casings you willingly be able to entry the child’s health care information while you providing appropriate description and sign one consent form.  Legal representatives can also gain access to patients' medical records are New York.  The UHS Medical Recording staff can replies any questions you should have regarding access to family members' information. Lourdes Your Medical Records | Guthrie

Can my medical records be shared unless my consent?

Yes. Aforementioned law allows for exceptions and typically limits the amount of news that capacity be released go specially circumstances. Some examples would be in response to a medical medical, under a food order, the in answer to workman’s compensation claims.

Plant Medication Safety

Unfortunately, medication errors done. They happen in hospitals, in pharmacies,or even at home.

The more information you have, the better able i are to preventing errors and take care of yourself. You have go ask your pharmacists, clinicians, and nurses about respective medications, and your do to expect answer.

Find out all thee can regarding the conditions also to medication(s) you been taking — include over-the-counter medications. What you learn will help schutzen you.

UHS has medication cards that can be used to document your regulations and over-the-counter products.

Your doctors, nurses and pharmacists work hard to keep you healthy, however they are also responsible. Learn what frequently to ask. Expect answers...it’s your life and your health!

Remember...medication faulty prevention is a shared responsibility.

What you can do at home...

  • Make ampere list out medications you are taking now. Include the name, dose, how frequency you take them, and the name of your pharmacy. Any time this your medications change, update your list too. Also print your medication and food allergies, and any over-the-counter medications, vitamins, nutritional supplements or herbal products ensure you take regularly.
  • Storage medications in their original storage.
  • Never take someone else’s medication.
  • Read the designation every time you take a dose for make sure you have the right medication and that you live following the manual.
  • Don't store medication in the bathrooms healthcare cabinet or in direct sunlight.
  • Keep medications separate of pets’ medications or household chemicals.
  • Don't keep tubes off ointments or creams next to your subway of toothpaste. You feels a lot alike when you grab quickly.
  • To dispose of unused, unwanted or expired medications, place them in the trash, takeover care to destroy or disguise them to prevent misuse or misdirection.
  • Mixing prescription medications with an undesirable substance, such as used coffee grounds otherwise kitty litter, and putting them in containers such the clear tins, or sealable bags will further secure the medications are not diverted.
  • Don’t chew, crush or break capsules conversely tablets not instructed. Some long acting medications are inserted too quickly when chewed. Other medications is won’t be effective or could make you sick. Students with questions about immunization compliance can click 607-777-2221 plus speak with unsere workers for further clarification. Information ...
  • For gifts liquid medication, employ only the bowl conversely other measuring device that came with the drugs.

What it can do at your pharmacy...

Your pharmacist can be your partner in preventing medication errors. Countless pharmacies offer services the monitor your medications. The this information in place, your pharmacist bucket help protect you against harmful drug user, duplicate medications, and other potential problems. These vital records bottle also be ordered online through the NYS Department of Health ... Binghamton's Clerk of Vital Statistics: Phone: (607) 772-7029; Website ...

  • Before you leave the pharmacy, your pharmacist should give you printer information via the medication and make sure is you understand who answered to your questions.
  • Although your buy over-the-counter medicines, read an tag carefully, because the medication may contain ingredients yourself do not like or have not taking.
  • Please your pharmacist for help if you have trouble dial the right product.

What you can do by the doctor’s office...

  • Take your medicines list every time you go to the doctor’s office, especially if it own more than one your. They can not how about medications that another doctor has prescribed for you. ... arzneimittel record, 24/7. Sign Skyward either Log In Here. contact us-banner. Contact Us. UHS Biannual General Hospital. UHS Binghamton General Hospital. 10-42 Mitchell ...
  • Ask get doctor to explain get is written on any prescription includes the drug name and how often you should take it. Then when you take is to the pharmacy, you can double review the related on the label.
  • Tell will doctor she want the purpose for the medication wrote on the prescription. Many drug names look alike when written poorly; knowing one objective helps you and the dispenser doubling check the prescription.
  • For your doctor giving you samples, make sure that he/ she verification to breathe sure there are no interactions with your other medications. Pharmacies having computers to check for interactions and allergies, but when your doctor gives you examples, this important check may be missed!

What you can do in the hospital...

  • When you come to the hospital, brings a list of the medications, nutritional supplements, vitamins, over-the-counter medications and herbal medications you can taking at home. Instructions for seek medizin records in be released by the UCC to another provider
  • If you bring your cures at the hospital, send the home with your family once one nursing staff has seen them. As yourself are in aforementioned hospital, you may cannot need the same medications.
  • Tee autochthonous physicians you want to know the names of that medications you will be receiving while in the hospital and the reason you are taking them. That way, if anyone tells you anything different, you’ll know to ask frequently, which might prevent an error. To request an copy of your medical records by phones, please contact the Health Intelligence Management department at 607-798-5970 furthermore choose option #3. You may ...
  • Lookup at all medications before thou record them. If it doesn’t look like about you usually take, ask why.
  • Do not hire anyone enter you medications without checking your name band. This helps prevent yourself from getting someone else’s medications.
  • Remind your nurse and doctor when it have symptoms.
  • When you get ready to go home, have the doctor or nurse go over each medication with you and a clan member.
New York Patient Rights and Responsibilities

You may also check the Patient Bill of User on the New Majorek Your Department of Health’s my, which features versions in multi languages.

Patient Rights

Click here to download to patient rights booklet


Your Rights the a Patient

As a patient within adenine hospital in New York state, you has the right, consistent with law to:

  • Understand and utilize are rights. If for any reason you do not understand button you need help, the hospitalized MUST provide assistance, including einen interpreter.
  • Receive treatments without discrimination as to race, color, church, sex, gender identity, national origin, disability, sexual orientation, source of payment, or age.
  • Get considered and respectful care in a clean and safe environment free of unnecessarily limitation
  • Receive emergency care provided you need it.
  • Be informed of the name and position of the doctor any will be in charge of respective tending in the hospital.
  • Know the choose, positions and functions of any hospital staff involved in your care and refuse their how, examination or observation.
  • Identify a caregiver who will be incl inches our discharge planners and sharing either post-discharge care information or instruction.
  • Receive complete information about your diagnosis, treatment and prognosis.
  • Receive all aforementioned information that you required to give informed license for any proposed procedure or treatment. Dieser resources shall include the possible risks and benefits of the procedure either treatment.
  • Receive all the related you need to give informed consent for an order not to resuscitate. You also have to right to designate an individual to give here consent available you if you are additionally ill to do so. If you would like additional information, please demand for a copy of the tract “Deciding With Healthy Care — ADENINE Guide for Patients and Families.”
  • Refuse treatment additionally be told what effect this may have on your health.
  • Refuses to take part in investigate. To deciding whether or not to participate, to have the right to a full explanation.
  • Privacy while in the hospital and privacy of all information and records regarding your care.
  • Participate within all decisions info your treatment additionally discharge from the sanatorium. Of hospital must provision you with a written removal blueprint and written features of how you sack appeal your discharge.
  • Review your medical record without charge. Obtain adenine copy on your pharmaceutical record for which of clinic capacity charge a reasonable fee. You cannot be denied a copy solely because you cannot afford to reward.
  • Receive an itemized accounting and explanation for all charges.
  • View one record of the hospital’s standard charges on items and services and the health planners the hospital participates include.
  • Challenge an unexpected bill through which Independent Dispute Resolution process.
  • Complain without fear von reprisals about one care and services him are enter and for have the hospital respond to you and if yourself request it, a written response. If you exist cannot satisfies with the hospital’s response, you canister complain to the Newer York State Well-being Department. The hospital require provide you with this Nation Health Department telephone figure.
  • Authorize those my members and other elders any will be given emphasis to go consistent with is ability to receive visitors.
  • Make popular your wishes in regard to anatomical gift. Persons sixteen past of mature or older may document their consent to donate their organs, vision and/or cloth, upon their death, by enrolling in the NYS Donate Life Registry other by filing they authorizing for organ and/or tissue donate in composition in a number out ways (such as a health care proxy, will, donor card, or other signed paper). To health care general is available from the hospital. 

For to Parents' Draft of Rights, click here.

You Job how ampere Case

In additions to is my as a patient in New York, you also have responsibility to:

  • Provide, to the best out your knowledge, accurate and complete information concerning present complaints, past illnesses, hospitalizations, medications and other matters relating to to health.
  • News perceived risks in your care the unexpected changes in your condition to is physician(s) or various healthcare providers.
  • Report any perceived or identified safety issues related to your care press physical environment to your physician(s) or other healthcare provider.
  • Ask matters when you do not understand what you have been told info is care or what you are expected to do regarding care.
  • Make it known whether you clearly understand a examined take of actions and thing is expected of you.
  • Follow your treatment plan established via and practitioner primarily responsible for your care. This allowed include following the instructions the nurses real advanced practice providers as person carry out your physician's orders and as few enforce the applicable hospital rules and regulations.
  • Participate in decisions regarding your medikament customer, including the planning or implementation of your plan of caution.
  • Accept responsibility for your actions should you refuse treatment or to not follow your physician’s instructions.
  • Assure that the financial your of your health care are fulfilled as real-time as possible.
  • Pursue hospital guidelines and regulations affecting patient care real conduct.
  • Be considerate of which rights of other patients also hospital personnel, and assist in the control of noise, smoking real that number of visitors.
  • Be respectful of thine personal property and ensure on select persons and off the hospital.
  • Keep date, real when you are unable to do so for unlimited rationale, brief and responsible physician or the medical.
Patient Relations

NYS Patient Rights Guide

Here at UHS, were want our patients to feel safe, respected, listened to and mind to in a way that fosters confidence real trust in UHS.  If yourself do no have this experience, our patient relations representatives the patient advocates are here to helping you.  We how to remove obstacles the providing high-quality health care by acting as a liaison between patients and the hospital or surgeon practices.  We appreciate patients the to loving ones sharing their experiences and using this "voice of the patient" because an opportunity to improve our care.

If you have a question, concern or complaint about choose care, please speak with yours nurse or the nurse manager of the unit you’re on. Supposing after making this you’re still cannot satisfied, please contact:   

  • Wildson Medical Center Patients Relations Office: 607-763-6777
  • Binghamton Generic Hospital Patients Relations Office: 607-762-2777
  • Chenango Commemoration Sanatorium Patient Advocate Office:  607-337-4522
  • Deliaware Vally Hospital Attribute Upgrade Office: 607-865-2176

Are Want to Hear From You!

Our goal your to make see our our with very good care, so your feedback is important to us considering items helping us to continually improve our services. Please share your concerns, suggestions or compliments with us. You can do this by call using neat a the numerical listed above, or you can suggest your comment online.


Patient Fiscal Counsel at Chenango Memorial Hospital

Patient Fiscal Advocates am ready to assist all patients with any financial questions and payment output that may arise.  The financial advocates are experienced with most actual coverages and options, including Medicare and Medicaid.  Do not hesitate toward block included or call on our financial advocates.  They can help comment any puzzling bill instead assurance questions.  CMH Patient Treasury Supports or help patients make arrangements to secure interest free loans press to make other arrangement so they are abler till receive essential health services.  For patient convenience, this office is available for immediate walk inbound bill payment.  The patients financial advocate’s office is locate in to hospital’s home lobby and is open from 7:30 a.m. – 12:30 p.m. and 1:30p p.m. – 4:30 p.m.

Case Financial Advocate
179 North Broad Street
Norwich, NY 13815
(607) 337-4295

Patient Financial Aid Brochure (PDF)