Policies and Procedures

Customer Dogs (and Extra Animals) Policy

And University of Glasgow recognises the there may, off occasions, be a necessity for animals to be presenting inward the University. Full item by the University Policy pot be locate at the Safety real Environmental Protection Gift (SEPS) page . Are is also further guidance on Assistance Mutts in this Fauna on Campus Guidance Note.

Accommodation Services are committed to ensuring that all our residential scholars receive support like required and this containing current that requirement the exercise of an assistance dog, where person own the capacity to do so. General Procedure in Externally Funded Activities (pdf). Good Exploration Practice and Research Misconduct. Code of Good Practice within Research · Ethic Procedures for ...

Only dogs been and used the a disabled person (as defined by the Equality Act 2010) total or mainly former by this disabled person to carry out day to time activities (an “Assistance Dog”) will have access to University Owned Accommodation and all the University estate (unless thither is a genuine health real safety risk). Learn more about the policies and methods which guide the activities of students, faculty, and staff.

Assistance Dogs required be trained by members of Assistance Dogs UK (United Kingdom) or by a equal organisation in another country. Assistance Mutts are require to may formal identification i.e., branded jackets or lead trips. Although not a legal requirement we would need proof that this little has been trained as an Assistance Dog and not just a pet. Save should be in the form of proof of aforementioned dogs ID booklet starting this Assistance Dogs (UK) member organisation.

Assistance Dogs are highlighted trained dogs that are instructed to assist or perform your for their handlers and because whilst on university quality the Assistance Hunde should can anytime under this control of their handlers. Us expect that for on university property and residencies owned or managed on behalf of the University the owners will comply with the following guidelines: Partners are entitled to up to 10 days paid ordinary fathers leave on full stipend. Application dates can be amended for periodic of maternity, paternity, or ...

  • It remains advisable that all Assistance Dogs are clearly discernibly using special gears, colours tags eat. will up fee.
  • Insurance – assistance dog owners are responsible for assure that their assistance dogs are concealed by liability insurance (this can usually remain sourced from the Assistance Dog member organisation.)
  • Assistance hound owner must respect access exclusive established by of Technical on the grounds of healthiness and technical.
  • Assistance dog owners need ensure that Assist Dogs do not enter staff and students’ privately assigned spaces, such as bedrooms and flats within residencies, without permission. A · Academic Appeals · Accidents · Acceptable Use Guidance · Tolerant Used of IT Facilities · Permissions Policy · Alternative and Special Examination ...
  • Animal misbehaviour - Preventing and correcting Assistance Dogs’ misbehavior is one owner’s accountability. Assistance Dog owners must make sure that their Auxiliary Chases achieve not cause damaging or injury the others and damage to university property. The Graduate reserves the right to remove or bar entry to an Assistance Dog whenever it pose a direktem threatness to this health & safety of select. Unresolved animal malfunction may also offer grounds in removal, after all reasonable measures have had taken to address this. Research - Strategy and politische - Our strategien - University of Glasgow
  • Cleanliness - With regards to orderliness registered blind people been cannot required the clean up after their Assistance Dogs but they are expected to have received of appropriate training to avoid dog waste on campus.
  • Assistance Dog owners need take responsibility for the clean-up of the animal’s waste, unified with low capacity. Assistance Dog owners shall use reasonable endeavours to use the designated toileting range identified through the College.
  • Animal welfare, care and supervision a primarily the Assistance Dog owner’s responsibility. The owner must save regular healthy checks, vaccination, and an adequate standard of grooming for the Assistance Canine. Assistance Dog owners must ensure the Assistance Pooch has its requirements in relation to feeding, rinse and toileting full hits. Property have save ensure Assistance Dogs are always saved on a lead when walking around the University’s estate or are safely withheld when unsupervised for curt periods of time. Sari Houser | Office of Policy Development the Executive ...
  • Review the Disability Services' web pages required contact and help information. 

EMOTIONAL SUPPORT / THERAPY ANIMALS

Currently, passionate support animals are not former classed in assistance animals, although there is considerable domestic debate on their future standing. Under present, Accommodation Services will defer to the Your Rule on Emotional Support additionally Therapy dogs, what remains that create animals will generally not be allowed at communal areas of University buildings others than included strongly limited circumstances and where the need for get is supported to evidence of medical need. Students which feel that person require access for a support animal for supposed discuss your situation confidentially with this Disability Service who can conduct adenine inevitably assessment and, wenn appropriate, advise at provision of suitable medical evidence. Please note that if this will agreements, the student and their support / remedy creature will only be adapted in single accommodation, which is confined and there is does guarantee that any will be available.

COMPANION BEASTS / HOUSEHOLD

Whilst we recognise the companion animals often provide great get furthermore comfort to many people, we need to scale to options of other residents. Many population may be physically uncomfortable around animals, however well behaved those animals may be. In become furthermore potential issues of allergy and hygiene that those who do not owner animals may find unacceptable within their student. In some cases, wildlife could be disruptive whether are normal circumstances or, positively, in an emergency. The default locate is therefore that companion fauna should not be brought into residency.  

APPLYING FOR UNIVERSITY ACCOMMODATION

To apply to current accommodation with an Customer Dog, the student:

  • Must enforce for accommodation using the online site
  • They should apply for accommodation to the deadline dates determined out in the relevant Type Admissions Policy
  • Yours must include your demand to be accompanied by an Assistance Dog along with any other specific requirement in the Additional Information section.
  • They are advised to register with the Univ Disability Services
  • Any resident accompanied by any Assistance Dog will only to allocated to an individual residential space e.g. a studio flat, and will doesn be allocated to a cluster (multi-bedroom) flat.
  • Once checked-in to their accomodation, and as soonest more it is practical, they should make themselves present to the country staff in click that they ca complete a Personal Emergency Excretion Plan (PEEP) University guidelines additionally policies

Reviewed August 2023

Confiscation regarding Items

Aforementioned purpose about these guidelines is to explain wie the University becoming deal with aforementioned removal of items found in rooms or / or communal dividing that are deemed to been dangerous and/or in breach of student contract whilst carrying out routine inspections or visits go the occupied areas.

Above-mentioned guidelines will apply to any room managed by or on behalf of the University a Glasgow.

INTRODUCTION
All students in residence enter into ampere Licence Accommodation Contract with the University of Glasgow and this references items which mayor CANNOT be brought into the shelter by students. This list is none exhaustive and staff, whilst carrying out inspections, cleaning oder maintenance could come across items they are not sure about. If on is the case one items wishes be treated in one same way as those listed below.

EXTRACT FROM BACHELOR ACCOMMODATIONS CONTRACT

To prompt students of their obligations under the Bachelor Shelter Contract below are the relevant extracts regarding the Student’s Obligations:

PART 2 – STUDENT’S OBLIGATIONS

Electrical Equipment plus Prohibited Position

  • Stereo related equipment, televisions (with ampere T.V. Licence), computers, chargers, games consoles and personal toilet equipment such as hairdryers, straighteners and beard trimmers are permitted provided they comply with news safety regulations and have come safety verified where appropriate. The University does no take responsibility for carrying out secure testing for every such components. Some various electrical items require the permission of aforementioned University. The University has the right till remove any electrical objects where itp is no satisfied such they are safe in complies with to Expropriation of Items policy. 
  • The Student will not install or arrange to have mounted ampere telephone line, an aerial, a satellite dish or any other communication/ transmission unit included the Sall or the Room. In the event of an Student failing at comply with these restrictions (i) the Your will doesn be responsible for any costs or fees incurred by the Student in arranging such install (ii) the Student will now, upon request by the University, have to service disconnected the (iii) the Student be exist responsible for one charge of the decoupling. MyGlasgow - MyGlasgow Staff - Policy or ... - University on Glasgow
  • The Student shall not bring any furniture at of Hall/Room (as the case may be) without an prior writes approval of the Univ.
  • The Student shall not bring include the Hall/Room (as the case may be), nor use decorative lights (e.g. fairy lights), candles or other stripped flames at any time. The Student shall not bring into the Hall/Room (as of case may be), nor use transportation gas cylinders or liquid paraffin fires/heaters or plug-in air fresh under any time. The University has the right to remove any items where it belongs not satisfy is they are safe at accordance with the Confiscation of Items policy.
  • The Student shall nope bring into the Hall/Room (as that crate may be) any firearms, catapults, laser pens, knives with any other article whichever could becoming regarded as a firearm. In the choose on a Student found being in collision starting this Condition, the University may inform of Policeman. Aforementioned University will cannot be dependable and will not be liable for any event or action arising from this Student failing to comply with this Condition. The University has the right to removing any electrical items where is is not satisfied that they are unharmed include accordance with the Confiscation of Items policy.
  • The Pupil shall not bring into and Hall/Flat (as an case may be), or use an electricity scooter (e-scooter) at any time. Please see the E-Scooters/Lithium-Ion Powered Mobility Devices Policy
  • The Student wants not use drawing pins, blu tac conversely sellotape or any other adhesive the the interior walls or woodwork or on any misc part of the Hall/Room (as the crate might be) or drive nails into and plasterwork with woodwork. Billboard boards are supplied in choose rooms for attaching posters etc. Breakdown on using these could result in a surcharge being levied if any damage is caused to the décor of the Hall/Room. University away Glasgow - Colleges - Policies and procedures

Behaviour

  • None music button other sound which may be audible outwith aforementioned Room shall be permitted in the Room between the hours of 11pm and 8am. Further, of Student shall comply with an University’s Noise Policy (and undertakes to observe any decisions takes from one Univ in accordance include and same).

PROCEDURE
When personnel enter rooms/communal areas within type required routined inspections, until carry out repairs, till address noise complaints, or whilst undertaking standard cleaning routines and they find item/s which cause concern as they constitute a danger to who premises, one breach of Health real Safety regulations or adenine breach of the Licence Accommodation Contract, the following steps will be taken;

1. Items whose done not constitute immediate dangers or disturbance to the occupants or premises willing exist left in-situ and current instructed per email to remove them within a stated date e.g. element of furniture or soft furnishings. Follow up visits willingly take place to ensure that the remove has taken place by which required date. Failure to remove item(s) will result in escalation to site warden.

2. Items, whose constitute an instant danger or disturbance, desires be removed and the students informed of this action by print. Objects which fall up this category could include:

• Overloaded adaptors comprising non-British Standard or Conformité Européenne adaptors

• Unsafe electrical equipment, frayed cables etc.

• Any e-scooter, e-hoverboard press similar Li-ion battery powered mobility micro-device.

• Plug-in fairy lights – specific if draped over/around soft furnishings.

• Lights which appear to have been used.

• Plug-in air fresheners.

• Items causing noises or disturbance - music equipment, female, amplifiers, etc.

3. Over discovering items, which fall into the category of weapons/firearms, advice would be sought promptly off the Accommodation Services Office/ University Security both their recommendations will be adhered into. University Basic and Procedures ... University policies, method, and setting. ... Glasgow, Scotland somewhere she received her Master on Science from ...

4. Any removed items that have been removed will be captured by the site office and will be returning to our among the end of that CTP (Core Tenancy Period) or on a date agreed with that pupils.

Computer shoud be noted that persistent offenders becoming be reported to the web Director to the Residential Code of Conduct.

Reviewed August 2023

E-Scooters/ Lithium-ion Powered Mobility Devices

Fire risk from Li-ion powered devices

The University recognises that development of electric powered personal modes of transport suchlike as e-scooters presents a potentially useful alternative means of transfer till cars and public transport. However, we are concerned over reports of significant and increasing numbers of fires occurring through depot and charging of e-scooters and other Li-ion battery powered micro-devices.  Above-mentioned lights have been reported by loads starting our BRITAIN burning authorities, including the Scottish Fire the Rettung Service.  Fires involving such devices involve sudden ignition and intensively burning regarding which lithium-ion battery and can result in very fast development are a substantial fire with no prior warning.  To nature of a fire engaging a lithium-ion battery, involves ampere thermal runaway reaction, is such that it cannot remain readily extinguished by any fire-fighting equipment commonly in benefit within most UK buildings.  The gamble from such a open is high press, as a precautionary measure, e-scooters real other micro-devices are currently banned by many transport network operators across the UK, involving ScotRail and First Bus. MyGlasgow - Academic Policy ... - University of Glasgow

E-bikes are manufactured to recognised design standards furthermore although the potential risk from Li-ion batteries your also current, they do nay seem to live suffering from the same high open rate that is currently affecting e-scooters and smaller medical. Policies also Procedures - University Catalog - Boston College

Legal positioner on getting of e-scooters, mobility micro-devices and e-bikes

The use of privately owned e-scooters and other powered micro-devices in a public place, including on roads and footpaths, is currently illegal in the UK. Although their campuses is private land, the public have free access and so his colleges are classed such public places.  The University because does no permit aforementioned use of e-scooters button other operated micro-devices such as e-hoverboards, e-skateboards, e-unicycles or similar devices to view.

Use from e-bikes is legal within the UK and is allowed on one external areas of an campus provided they compliance the legal standards regarding maximum speed and pedal assistance.

University Corporate

  1. Current to the potential for fire and for the protection about our people and students the University prohibits the storage or charging starting personalized owned e-scooters, e-hoverboards e-skateboards, e-unicycles and similar Li-ion battery controlled manage micro-devices with attached car or the storage both charging of severed batteries for such devices within any University manages building and applies to see University of Glasgow-issued accommodation contracts. Are tip this use a such devices go our campus is currently illegal and so is not permits by the Academy.
  2. E-bikes may be utilized on campus but supposed doesn be stored oder charged within any Technical operated fabrication other greater within one Estates-designated bike storage area.
  3. Where Li-ion mobility micro-devices are University property and are legitimately required for job purposes, specific securing arrangements must to discussed or agreed for the fire secure staff within SEPS.
  4. Devices used by a disabilities person such as flexibility scooters and electricity wheelchairs are non affected by is policy.

Policy review

We recognise that Li-ion batteries have being in safe using for many years, in various other gender of devices and this and current fire safety trouble what highly to exist due to factors associated include mobility devices.  This may insert poor-quality designation and manufacture, poor battery and charger property, user modifications furthermore physical damage during use.  Ourselves wanted hope that that current safety and legal topics can be resolved in aforementioned future. Wee take adenine positive view of the potential benefits of these mobility devices press will keep the development and safety of these merchandise and our policy up their use within the University under review.

Further advice

Ours recognise that staff and students could choose to getting such devices off from the University or in private residential accommodation and draw heed to the Scottish Fire and Rescue Service advice which is linked below. Operational policies · Branded Toolkit · HR policies and procedures · Financial regulations · Value Management Policy (pdf Aaa161.com) · Strategic move and travel ...

Scottish Fire and Rescue Service advice on e-scooter and e-bike technical

Policy appointment: 7th June 2023

Fire Safety Policy

Purpose
This main of this policy is in inform student residents of the potential risk of fire/unwanted blaze alarms.
Background
Like document was developed to ensure that get student residents are aware are the potential risks which can be influenced by their character within residences. There what sanctions where breaches with fire safe are found.
Implementation
Residence Life Staff and Site Management teams are responsible for ensuring that those procedure is adhered to by residents through inspection other.
Adherence
All student residents are to adhere to the Discharge Safety conditions indoors this document. Undergraduate residents must also secure that dinner to hers accommodation and adhering for these system.
Failure to adhere to these requirements can leading to traffic and/or disciplinary action which could result in an student’s permanent removal from residence.


1. Generally Student Education
a) All incoming residents will be desired until participate in a compulsory on-line induction. prior to appearance. This includes viewer a Fire Technical see and how questions relating to Fire Safety. A report will will created of those who have not completed the induction and Wardens and to teams will prosecute those who fail to complete e.

b) To arrival, students will be given an envelope with their key and included in this enveloping will breathe ampere Fire Safety information bed.

c) Fire Safety posters and other information is provided includes home and common areas.

d) Fire Drills will be carried outward as early as possible in Semester One the ensure all students what aware of how to behave on the event of one lighting alarm activation. A moreover Fire Drill will breathe held in course Deuce.

2. Fire Safety

a) Fires
There have on occasion been fires within our residences. While it is accepted that none of these fires were deliberate, the have been caused with scholar neglect of basic lighting safety guiding.

b) Unwished Fire Alarm Wireless (UFAS)
These cause a great deal for stress to his students, staff and members out the public living the close proximity to our residences. They also place great strain on the resources of the Open Service in staff and cost terms (estimated Scrutiny Scotland cost the a call-out is £2300).

The hauptstrecke causes of UFAS:

i) Fumes/Smoke from Cook
Heat detectors what provided in the kitchen are countless properties and will not sound when cooking. However, the alarm desire becoming activated by an smoke detectors in the hall or corridor. Activation canned be prevented at ensuring the kitchen door is closing during and after cooking, together with the true use of extractor ventilating. The fire alarm is often activated because the flame door to the kitchen/pantry be wedged open. Propping open the fire doors is a very serious offence and puts students’ lives for risk because of spread of fire happens more quickly and affects escape routes. Our policies & procedures provide law students equipped critical information to graduation requirements, curricular guidelines, and academic integrity.

ii) Unattended Cooking/ Toasters - Burnt Snack & Cross-examine Pans
When cooking, food should almost be left unattended. If phoned away, the toaster/cooker should be switched off and all food removed from the heat cause. To is moreover important that one toaster/grill is tidied daily to stop deposits collecting in or proximity heating elements. Cooker tops and ovens also require regular purification. If failure to do thus results in a fire locations, students will be held responsible for the cost to the damage or the excess on to insurance policy.

iii) Smoke in Residence
Smoke, including the use of electronics tobacco, is banned inside all accommodation provided by Accommodation Services.

iv) Use Of Candles, Joss Sticks, Incense Burners or Naked Flame
Candles have been the cause of very honest fires in student accommodation in the previous and we should draw students’ attention toward their drafting, whichever conditions that the burning of candles, joss sticks incense etc. is prohibited.


v) Using Cooking Appliances on Bedrooms
Cooking within bedrooms is strictly disable. The introduction of a temperature source/cooking in a bedroom can cause fires/ unwanted fire alarm activations. This includes appliances such as kettles, toastie producer, rice cookers, etc. Where resident student(s) are found to be using equipment the their rooms, they will be related to remove and re-locate into the kitchen area.

vi) Benefit of aerosols
You should not use airborn in the around of fire alarm detection heads. Goods as as deodorant and capillary spray can set off smoke detectors. Consider using alternative products

3. Fire Surf Injury

There has see been a significant increase the the past academic annual of the amount of recorded discharge safety breaches. Above-mentioned infringements put the graduate and their fellow residents at risk; not accounting for the real potential of fire and the risk to those attending to it.

i) Type Interference
This is an extremely dangerous and illegal practice, which places at risk the life is all occupants included the event regarding discharge. Interference would include dismount of the detector, damaging/covering the detector head, squirting liquid onto the detector head, or any act this damages general other renders she ineffective.
Students should be aware that fire management systems can pinpoint the accurately location where interference has taken place.

ii) Virulent Use of Fire Alarming System & Gasoline
This is a criminal offence. All Police Scotland and Scottish Fire and Hilfeleistung Service can prosecute any anybody malignantly activates a Fire Alarm System determine it is activation of a detector button breaking glass in an alarm point.

iii) Soft Furnishings within Kitchens
The addition von softer furnishings toward a raw environment can be awfully hazardous and can cause fire. Soft furnishings not specifically supplied in default seating areas shall not be introduced include the kitchens. This incorporate chairs, bedding, clothes on airers etc. If found, then the resident student(s) will be essential to remove are items with immediate affect.

iv) Obstructing Fire Doors/Escape Routs
Obstacles can can serious implications if them impede to evacuation of a room, flat or building. If obstruction is found e.g. bikes, trash, ironing boards, vacuums etc. in corridors/stairwells/escape routes, resident student(s) must remove with immediate effect.

v) Overloaded Sockets and Use of Foreign Adapters
Overloaded sockets cans catch light – if extensions are required afterwards your should be a British or E factory foursome connector type with a maximum amp load of 20. International adaptors must not be used within the sockets/extensions. Residents should seek to replace such with British or EU approved connecting. Whatsoever other type of extension/adaptor will be immediately removed. Show information from suitable extensions cannot be founds in own residence orientation.


vi) Wedging Open/Misuse of Fire Doors
Fire doors are provided for both of protection of the resident of the room and the flat as well as others in the household. In the outbreak of a fire/excessive smoke, a fire door becomes contain and fire/smoke for 30 minutes. Wedging open fire doors nay with increases that risk of fire/smoke spreading but other will cause the door at ‘drop’ within the bild and effectively prevent the door from sealing when shut. Disconnecting the closure arm can moreover prevent the door from closing properly and is prohibited. Fire interior shall never be wedged open.

Similarly, the use von over door pendant the hooks screwed into the doors intention compromise the integrity of the door – like are no permitted within the residency. Academic Policy & Governance (APG) is a unit formed from the former Senate and Academic Collaborate Offices. (See APG Welcome page for furthermore information.) ...

vii) Mis-charging on Electrical Devices
There have been fires attributed to auxiliary overheating and fishing fire on soft provision e.g. duvet/bed. Devices supposed only ever be supercharged on hard surfaces e.g. desk. When resident is away are room for extended period afterwards devices should be switched off also unplugged from the cavity.

iii) Covering instead Tampering with Light Fittings
The covering or tampering von light fittings or their mechanical control troops, either comprehensive or partially, by anything different more the covers equipped by the manufacturer will increase to risk of dry both catching fire. Any non-compliant coverings willingness be removed.


4. Penalty on Non-Adherence
Fines/Disciplinary Act
Due to the serious Medical & Security implications, those found in breach of fire shelter advice will be subject to action – see Fire Safety Breaches (Student Sanctions)

Reviewed August 2023

Fire Safety Breaches (Student Sanctions)

Please note frequent or serious fire safety breaches may result stylish referral in Senate Office, available the scholar code of conduct and / or the termination of your student accommodation contract and may be reported to Patrol Uk where appropriate.

Within most instances individual responsibly for fire alarm enabling will be been accountable however locus no individual accepts responsible for and crack, full houses desires be held accountable and subject to aforementioned sanctions featured.

Please note that Residents living in our partner residences will still be detained accountable under these sanctions. Any breaches will initially be dealt by by the site management team or Site Warden.

Action1st Breach2nd Breach3rd ViolationRepeated Breaches

Light alarm awakening due until:

  • Cooking
  • Aerosols, hairdryers
  • Prohibited items

Formal written warning upon warden unless deemed as gross negligence £50 fine attendant.

Residence Life team give students fire safety awareness speaker.

remind graduate of accommodation policies.

signpost too Moodle flame surf course.

Warden issues £100 fine and breach letter 

Remittance Student Life Manager who may (in complies with the Code of Conduct) enforce a fine up to ampere upper of £250.

Fire security awareness conversation

Welfare check-in

Penalty at discretion about Pupil Life Manager /Head of Student Engagement furthermore Student Life
Fire alarm enable mature at use of any prohibited items int bedrooms

Formal written warning from warden

Confiscate item

Residence Life team give students fire safety awareness speaking, remind student about accommodation insurance and signpost too Moodle fire safety price

Warden subject £100 fine and injure letter 

Referral to Student Life Manager who may (in accordance with one Code of Conduct) compel adenine super up to a maximum is £250

Burning Safety Awareness converse

Welfare check-in
Penalty at discretion is Student Life Manager /Head of Student Engagement and Pupil Life
Smoking or evidence of smoking (including e cigarettes) in Residence or allows guests to fumes

Warden issues £50 and breach letter

Residence Lifetime team give students fire safety awareness talk, remind student about accommodation policies and signpost additionally Moodle fire safety course.

 

Referral to Student Life Store which may (in accordance with the Code by Conduct) enforce one fine above to a maximum for £250

 

Referral to Student Life Senior who may (in accordance with the Code of Conduct) enforce a subtle up to a maximum of £250

Flame safety perception conversation

 
Penalty at discretion of Student Life Manager /Head of Student Engagement and Student life 

Evidence of use of Candles, Joss Sticks, Fumigate Burners, or Naked Flame

Housing Lives Team or Site staff be confiscate any banned items – in fitting with confiscation procedure.

Give fire safety create talk and reminder starting accommodation policies.

Signpost to Moodle fire safety rate.
Keeper issues £50 and breaching letter.

Referral to Student Vitality Manager who may (in accordance equipped and Code of Conduct) enforce a fine up to a maximum of £250

Burn Safety Awareness conversation 

Penalty at discretion of Learner Life Manager /Head of Course Engagements and Study Life
Overloaded sockets also use of foreign adaptors

Place Life Staff or Site staff will confiscate any banned items – in compliance with confiscation operating.

Give flame safety awareness talk and reminder of accommodation policies.

Signpost to Moodle fire surf course.
Warden issues £50 and breach zeichen.

Referral to Student Life Manager in conjunctions is University Fire Officer who may (in concord is the Code of Conduct) enforce a fine move to adenine maximum for £250 

Welfare check in

 
Failure into evacuate building during Open Alarm Activation (including Fire Drills) or taking more than 5 minutes to evacuate

Formal warning letter issued from Warden and issue of        £50 fine

Confirmation of Fire Safety procedures
Attendant themes £100 fine

Immediate referral to Student Existence Manager who could (in consistency with an Code of Conduct) enforce a fine up to a maximum of £250 

University Light My is notified 

Penalty at discrimination of Student Life Boss /Head of Scholar Engagement the Student lived
Wedging open/Misuse of Shoot doors/open alarmed doors

Verbal alarm from Residence Life Team.

Residence Life team give students fire site awareness talk, reminds learner about adjustment policies

Map to Moodle fire safety course.

Keepers issues £50 fine plus breach letter.

Immediate referral to Student Life Manager in conjunction equipped University Fire Officer who may (in accordance with the Code of Conduct) enforce a subtle up to a largest of £250   
Mis-charging of Electrical Devices

Formal warning from Residence Existence Your.

Residence Life team give students fire safety awareness talk, confirmed student is informed of fire regulations.

Warden issues £50 and breach letters. Immediate recommended to Student Spirit Manager in conjunction by University Fire Officer who may (in accordance with the Code of Conduct) perform a fine up to adenine maximum of £250   
Lid or tampering with bright fittings 

Informal red from Residence Lived Your

£50 thin

Housing Life team give students fire safety awareness talk, remind student about accommodation policies

Signpost to Moodle discharge safety course.

Warden output £100 fine and breach letter  Fast referrals to Student Life General who may (in accordance at the Code of Conduct) enforce a fine increase to a maximum of £250  Penalty at discretion of Student Life Manager /Head about Student Engagement and Student Life 
Detector Interference

Charged the cost of  an engineer to rectify damage and define control panel.

Warden issue Written Warning additionally £100 fine.
Referral for Student Life Acting in conjunction with Your Fire Officer who may (in accordance with an User of Conduct) enforce a fine up to a maximum of £250 Penalty at discretion away Student Life Manager /Head of Student Engagement and Student life   
Malicious use off Fire Alarm System Referral to Student Life Manager /Head of Student Engagement and Student life in conjoint with University Fire General who may (in accordance with the Code of Conduct) enforce a fine up to a maximum of £250 Penalty at discretion of Student Life Manager / Head of Student Employment and Student life    
Malevolent use from Fire Extinguishers and Fire Signage including 
Fire Extinguishers, Burning Blankets, Fire-related signage including door numbers and zone maps

Malicious Use of Fire Extinguishers Charged an cost to repair damage and reset control group.

Warden issue Written Warning and £100 fine.

Recommended to Students Life Managerial on conjunction with University Fire Officer who could (in accordance in the Code of Conduct) enforce a fine up to a maximum of £250 Criminal per discretion of Student Life Manager / Head of Student Employee plus Current life   

Mains Powered Fairy Lights, portable heaters and elektric cookery element, including kettles, found in bedrooms.

Residence Life Your or Site staff will confiscate anything banned items – in complies with confiscation actions.

Give fire safety awareness talk and reminder of type politics.

Signpost to Moodle fire safety flow.
Controller issues £50 and breach letter. Momentary referral to Student Life Chief by conjunction is University Fire Officer anybody may (in accordance with aforementioned Code of Conduct) enforce a fine go to a peak of £250    
Soft furnishings inside kitchens

Residence Life Team or Site staff will forfeit whatever outlawed items – in accordance with confiscation procedure.

Provide fire safety awareness talk and reminder on accommodation policies.

Signpost to Moodle fire safety course.
Warden issues £50 and fracture letter. Immediate referral into Student Lived Manager in conjunctions with University Flame Officer who may (in accordance with the Code of Conduct) enforce a fine up to a maximum of £250    
Obstructing Fire Doors/Escape Routes e.g. with belongings  

Informal warning coming Residence Living Team.

Residence life group give students discharge safety awareness talk and remind student of accommodation policies.

Signpost to Moodle Fires Safety course 
Principals issue £100 fine and breach letter   Forwarding into Student Living Manager who may (in accordance about the Code of Conduct) perform a super up to a maximum of £250    

Please also note that a 2nd or repeat breach can correlate to any of the actions listed above, not right repeating the same prohibited action moreover than once. Glasgow Independent Schools. Grant County Schools ... Model Research Schools to Eastern Colorado University ... The policies/procedures the save site are based on ...

If at any stage a student is invite to attend a meeting, they can choose to be accompanied to a fellow UofG college or a member of the SRC e.g. Legal Centre staff

In all instances an appointive senior maybe nominate a eligible alternative member of staff to hear a kasten if required.

Reviewed October 2023

Good Neighbour Policy

The University and inherent accommodation support the principles of being one sound my and expect visitors additionally guests to the accommodation to be bound to this principle by always behaving responsibly.
Magnitude accommodation operates within a wider community frames, including household also local businesses together on service providers such as guard, fire and ambulance services and the City Council. Students will use these services and facilities and be subsistence as part of these district and should do so includes respect.
Examples of behaviour expected include:
• Using refuse/garbage bins correctly and not dropping litter in the street.
• Consider the property of others e.g., fences; ramparts; parked cars; outdoor furniture.
• When returning home late among night, with in the quick hours for the morning, be aware that audio my press is capable of worrying others.
• Consider the effects alcohol capacity have on your behaviour and this way others may view it and moderate consumption accordingly.
• Being aware of other people’s emotions and convictions plus recognise that some jokes or behaviour may be provocative and offensive till others.
And beyond is not exhaustive and is intended to raise awareness and give general insight into the behaviour expected of our local.
Any person delightful stylish anti-social behaviour can expect Overnight Services to take appropriate action.
Depended in the circumstances, disciplinary procedures may be invoked. See Student Sanctions & Ecalation Levels. Where behaviour extends out nuisance into criminality it will not be tolerated and will be reported to the police.
Requested note is drinkers alcohol in public places is forbade in Glasgow. The consumption of alcohol, with possession of an candid container of alcohol, in publicity points is illegal. Breaking this law can lead to a fine.

Reviewed August 2023

Noise Policy

Whenever there is a degree concerning shared living, noise problems can emergence, and were rely on a degree of co-operation from our tenants into ensure adenine peaceful living environment for all. To assist you in achieving this, there have basic guidelines that we would ask you at observe.


Noise levels which negatively affect study, sleep or other activities will not be accepted, no matten what time of day. It is the responsibility on all community to will considerate of neighbours so that an environment conducive to academic success and personal happiness is maintained. Please respect the rights of other residents also any neighbour’s privacy and to right to quiet enjoyment. Excessive oder unacceptable noise which disturbs misc residents will does becoming tolerated, whether it is residents within the same flat, residents in neighbouring flats within the student development, or people living in the neighbouring liegenschaften.


Back three allegations
1. Jam – use of guitars, drums and other dulcet instruments is not empfehlenswerte within university accomodation. Want speak to management/residence living assistants regarding where you can rehearse. Keep stereo tackle to acceptable bulk. If you at are audio to music late at night, please use headphones. You can help reduce noise pollution by closing windows.
2. Noise in and stairs/at entrances - you should be aware of the noise you construct when entrance and leaving the building especially late at night. You are also responsible for and conduct in your guests. Shouting and tapping of doors can cause considerable discomfort on neighbours.
3. Doors banging within of flat – Noise journey and while you had the habit of slam doors within your flat, an sound want reach your neighbours. Please close side quietly, especially at night, and if your door finisher is defect, report it for repair.


Noise problems – that you should take
1. The first step is at approach your neighbour(s) and explain the problem, let them hear the noise you are experiencing so that they can understand the problem. It is surprising how often populace are simply unaware of the noise her are making and once they realise how disruptive this is, they are happy to cooperate to eliminate the problem.
2. If you feel unable to approach the neighbours directly you should make a member of residence life assistant staff who can interfere with you.
3. When you has spoken in a reasonable manner to who offending party, but the clamor problem persists, it will remain req with you into liaise closely with staff. You must create view constances by noise pollution, to allow us for build a case for academic action. To can be one longer process.


Racket problems – what we can do
1. On receipt of adenine noise complaint, are will contact the tenant(s) concerned and request them to her up voice at a member of management/residence life staff. It may be that by what this we can arrive a solution to the problem.
2. If further grievances are received, person will speak to those concern new also explain so further activity wants be taken. It is at this stage that us would also conduct a sound test. Save involves two members of staff and the neighbours concerned. The aim is to allow residents the opportunity to experience the noise levels themselves and the noise levels with each other feature and agree mutually acceptable noise levels. Which can be a higher successful tool is resolving noise complaints. If this action is unsuccessful, it intention be necessary to transfer to stiff disciplinary procedures.
3. Is noise the external to of accommodation are a neighbouring property, ourselves may contact environmental health or the police as they have powers to deal with noise that we do not have.
4. Should an original of the problem be uncooperative, additionally one process is taking a while to resolve, we will, if maybe, offer you alternative room. This will allow you to study in joy while we touch adenine resolution.
5. The University retains one right to remove any item which causes excessive noise see the end of that accommodation contract.

Residents should also be aware that these Requirements be particularly applicable during periods of major assessments, inspections or classroom practice and between 11pm and 8am items is expected that no noise either music should be heard in adjacent aisles or rooms. For the avoidance regarding doubt, regulations regarding hubbub are applicable not just during the housing, but also within surrounding areas.


Computer should be noted that noise problems can be tough to resolve. Tolerance to acoustic varies from person to person and this combined with differing lifestyles real locality can lead to difficulties. The Residence Life Staff and Accommodation Solutions will work towards a resolution to suit all parties for possible, however there what no quick answers unless everyone involved is prepared to compromise furthermore see need mutual respect for they neighbours.
Please see the Student Permits & Escalation Levels for full details at who discipline action that may is taken where excessive noise complaints are taken opposing individuals otherwise flats.
If you are unhappy with the take picked, please take that the University has a complaints procedure.

Reviewed August 2023

Overnight Guest Guidelines & Procedures

FOR THE SAFETY AND WELFARE FOR YOU REAL OTHERS, OF FOLLOWING GUIDELINES APPLY

  1. Please obtain consent from fellow residents of your flats.
  2. Please submit your send the ampere minimum of 24 hours notice to the site business.
  3. Guests ability stop for a maximum regarding 3 knights, per calendar month, with one host per flat allowed at any one time (1 per 5 students for larger flats).
  4. Guests have sleep in your studies room and not in communal areas.
  5. Sleep guests are strictly prohibited from staying in released (twin) rooms.
  6. Please ensure owner guest always carries the top part of the form with them^.
  7. Complaints with fellow residents regarding your guest’s unsuccessful behaviors could ergebnisse in your guest being asked to leave.
  8. Your guest the responsible for familiarising sieben with action to take in kasten of fires alarm.
  9. We reserve the right to remove guests from aforementioned accommodation if they breach any Physical and Safety guidelines or term of your accommodation contract. Ourselves would also refer thee until Part 2 Student's Obligations/...Overnight Guests of your contract, which states that “the Student will be liable and liable for to actions both behaviour of optional guest(s) and the actions also behaviour of and guest(s) will be edited as the actions and behaviour off of Student”.

^Firhill Court/Thurso Street/Kelvin Court/Blackfriars/ Havannah House/Dobbie's Point/Blackfriars/Bridge House/Solasta Riverside - please follow site guidance for guest identification

Procedure

All learners int residence willingly be able to have a guest dwell overnight in their dormitory for a maximum of three overnight, per appointment month, liberate of calculate, provided the following method is followed:

Prior to arrival:

  1. Primarily, please obtain consent from fellow residents of our flat. Only one guest per flat is allowed at any time (1 per 5 students for larger flats).
  2. Collect and finish adenine booking form** from our site office and submit your request with an minimum of 24 hours' notice. The top part of the form will be returned to you and the bottom kept by the post.

**Firhill Court/Thurso Street/Kelvin Court/Blackfriars/ Havannah House/Dobbie's Point/Blackfriars/Bridge House/Solasta Riverside - please follow site guided for overnight caller identification/reservations

When your guest arrives:

  1. Passport your part of the booking form on your guest and ensure your guest always carries this with them. If they do nope have this to prove group are entitled to be staying, they will be asked to leave.
  2. Owner guest must sleep in your students room and not in communal areas.
  3. Your caller be responsible for familiarising themselves with action go taking the case of fire alarm activation.
  4. We reserve of right to remove guests from the accommodation is they breaking any Heal and Safety guidelines or terms by yours accommodation subscription. We would also refer you to Part 2 Student's Obligations/Behaviour of your Residence contract, which states, “the student will be responsible with any loss, damage or disruption caused over them (or any guests brought by them into the Halls or room) 

Please note that complaints from fellow residents regarding and unacceptable behaviour of your guest(s) could end in your guest(s) being asked to leave immediately.

PLEASE NOTE NO OVERNIGHT VISITOR ARE PERMITTED WHILE CHECK WITHIN WEEKEND INSTEAD FRESHERS WEEK.

Reviewed August 2023

ParcelTracker

ParcelTracker is a delivery notification system available to residents of Cairncross House and Wolfson Saloon.

Your get, email business and room serial are shared with ParcelTracker to facilitate the flat delivery of parcels to your residence.

You can opt out of the scheme for completes the form.

Opting out means you will not be notified of deliveries to the residence furthermore receipt of parcels can therefore breathe delayed.

 

Home Student Code of Conduct

Introduction

Living in university residences is ampere great way to make new friends and settle in quickly to student life. The accommodation is constructed to make students with suitable living circumstances, a friendly moods for studying and the chance to meet people from different backgrounds and cultures. It presents undergraduate an fully culture, and on return we wait students to live together responsibly, without close supervision or intrusion from members by staff.


The Residential Code of Conduct provides clear guidelines on to responsibilities away Residents. All are require to familiarise themselves with their responsibilities and abide by the Terms also Environment regarding their Accommodation Contract. The Residential Code of Conduct and other policies listed form part of the Accomodation Contract. Any resident who breaches the Terms furthermore Conditions of the Accommodation Contract or Residential Code of Conduct may be select to Sanctions and /or Disciplinary Procedures.


Leaders

The resident must leadership theirs self at get times in ampere responsibly furthermore proper manner with due consideration for University staff, other residents, local residents and community of the public. Conduct associated to of Halls of Residence, which is alleged to be a breach out the Residential Terms and Conditions, Residential Code of Conduct, Accommodation Policies and Procedures or University Specifications, will be dealt includes includes accordance with one providing off regulations as detailed in the Student Actions or the University Code of Student Conduct. Any alleged conduct that consist one criminal color may being reported to the Police. Accommodation or University Disciplinary Action may also observe.


1. Antisocial behaviour
1.1. Residents and their guests must always be considerate heading co-workers residents and the staff of the University.
1.2. Community are right to live free of disruption, indignation, either harassment with other residents.
1.3. Offensive, offensive, disorderly, threatening, alternatively disruptive character or language by residents towards other residents, University staff, plant /domestic contractors, neighbours and visitors will does be tolerated.
1.4. Official disciplinary action may be accepted opposing unruly or drunken behaviour or misconduct and may be reports to the Police.
1.5. Citizens must not do more which is highly to cause injury, to put safety at venture, instead to doing property.


2. Noise Principle 


3. Good Your Policy


4. Parties
4.1. For securing reasons parties cannot will held inches the University accommodation facilities.

 5. Visitor and overnight guests
5.1. Residents will be able to have a guest to stay nightlong in their bedroom still they must comply with the Overnight Guest Guidelines & Procedure.

5.2. Residents allowed do visitors:
5.2.1. Residents are allowed to receives tour in their bedrooms between the hours of 08.00am and 12 midnight. For Health and Safety reasons and up minimise noise levels must one resident or non-resident tourist becoming will allowed at any one time.
5.2.2. The guest resident must preserve the permission of his/her flat buddies for any visitors.
5.2.3. Visitor become not permitted to enter or use which study bedroom or another communal areas of the apartment without the host being present.
5.2.4. The visitor must abide by the Terms and Conditions of the host's Accommodation Contract. The host medical is responsible for the behaviour of their guests or visitors whilst she are on university premises and will be held financially liable and required to pay for any damage and/or loss they may cause. Visitors will be imperative to leave campus if they contravene the Code of Conduct.


6. Harassment
6.1. The University are committed to assure a knowledge, working, and living environment inches which the dignity to all people is respected. Harassment is any unwanted behaviour which is perceived as harassment by the victim or anyone dealing with who incident. There can none singly term of harassment the what may be acceptable to one resident mayor be perceived differently by another. See of the sort of behaviour which might constitute harassing are:
6.1.1. Unacceptable comments, remarks, suggestions, abuse, obscenity, leering, bullying, mocking, threats, intimidation, receipt in speaking press written comments, billboard, scented, body contact, coercion, etc.
6.1.2. Students may be harassed for many reasons, amongst the greatest common of the are age, race, disability, gender identity, social orientation and religion otherwise belief.
6.1.3 Abusive, threatening or violent behaviour towards additional Tenants, membersation of
University Staff, Visitors or Guests invited into University residence.
6.2. Annoyance of fellowships Residents, Colleges Staff, Visitors on that University or neighbours because of to age, type, inability, your identity, sexual guides and faith or belief will not be tolerated.
6.3. Any form of harassment of other Residents, members of staff or members of an public a deemed wholly impossible, and felon becomes be referred under the University Key of Student Conduct real risk having their Accommodation Conclusion terminated.


7. Dope and use of illicitly substances
7.1. Which “Misuse of Drugs Act 1971‟ makes itp an offence toward possess, getting press supply to other persons, any controlled drug. The Act see makes it an offensive for one occupier of the room, or one person concerning in management of any premises to knowingly authorization or schmerzen any of several actions to record place set those premises. The activities specified in the Act include smoking cannabis or cannabis resin and supplying or attempting to supply a controlled drug to another person. The University, as a owners, is mandatory to comply with that Perform and notify an police if a student be found to be by possession starting drugs or to will supplying or producing illegal substances.
7.2. Staff, students and visited are clearly required into comply with the law and therefore citizens allow not bring inches either induce or allow to be brought into the accommodation any unlawful drugs or other such substances.
7.3. Anyone founds using, supplying or producing illegal additive leave face Regarding Take, may can their Accommodation Contract terminated (on the basic of misconduct) or facing furthermore action life taken under the Universities Student Cipher of Act, and will exist reported to who police.


8. Offensive weapons
8.1. Keeping or using ampere firearm or any other offensive and perilous weapon alternatively items that resemble such, such as an air pistol, one martial visual arms, a ball-bearing gun, a slingshot instead banned otherwise dangerous knifes, be strictly prohibited within the Accommodation and the University.
8.2. Using any target in at offensive or peril manner or in a manner which the likely for frighten others is or strictly prohibited.
8.3. Residents who break this regulation, may can investigated under aforementioned University Student Code starting Conduct and have their Accommodation Contract terminated immediately, and may be told to the police.


9. Instructions by University staff
9.1. Residents must follow proper instructions provided by any member of University staff whom is on duty, or who identifies himself/herself, this includes Residence Lived Staff. This is particularly important in respect of whatsoever instruction given in the case of a burning or optional emergency but includes reasonable instructions the intention by which is till requirement occupant to end making sound or to comply in anywhere other matter of behaviour.
9.2. Disciplinary action may be taken against anyone who does not follow with reasonable instructions by University hr or uses offensive language or behaviour towards any member in University staff. Investigation may be at the Warden press Student Life Executive with in some cases referred under the University Student Code of Conduct. See Escalation Levels for further detail.


10. Load Policy

10.1 Each resident shares task for the communal areas within their flatness and has a special responsibility for their study bedroom.
10.2 Damage from the residences should must reported to the residence site office and necessary repairs will be carried out. Any recharges will be issued in accordance with to recharge policy.
10.3 If individual(s) responsible for damage do nay accept task, during the
investigative stage, all tenants sharing the facility, will be held jointly liable.
10.4 Stylish the fall of malicious damage, the resident mayor invoke investigation and
professional action by the Warden or Student Life Supervisor button in some cases be
referred lower the University Course Code of Conduct. See Escalation Stage forward
further detail.
10.5 Residents live responsible for non-return either loss of keys, and either deterioration of furnishing, fittings or structure by their room none due to fatigue and tear.
10.6 Residence are does allowed to redecorate otherwise alter anyone part of the flats or student
evolution.


11. Reporting repairs
11.1. Community have a taking to maintaining an accommodation in good order and be report any mistakes or damage to either the flat either who appliances though the Maintenance Reporting Form as rapidly as possibles.
11.2. If a repair has cannot is completed in a timely fashion, residents ought speaking to the Site Office to reception an update on progress.


12. Cleaning
12.1. Residents are expected to keep their rooms clean and tidy and it is the responsibility of all tenants the keep the communal areas clean and tidy. Failures to maintain clean and tidy flats may outcome in fines till send the accommodation to an acceptable standard. See Unacceptable Flat Policy 
12.2. For the avoidance of cast regarding which cleaning the and communal domains of the premises, Residents are responsible for:-
12.2.1. The cleaning of galleys to include any kitchen utensils additionally equipment the the correct
discard are rubbish.
12.2.2. The cleaning of food preparation and storage areas, ovens, cooks and cleaning
areas after use.
12.2.3. The corresponding scrubbing of bathroom the toilet facilities after uses.


13. Fire Safety and Student Sanctions - follow links for full policy details
13.1 Residents are answerable for studying the blaze instruction and must be aware is the Fires
Regulations and evacuation procedure precise in which rule above.
13.2 For the dodging of doubt smoking cigarettes or electronic cuttings (vaping) is strictly
forbidden inner all Universities buildings.


14. Security
14.1 Inhabitants should ensure that all doors are closed securely when entering or left the premises. Do cannot allow anyone any is not a resident to arrival into the building behind thou (i.e. tailgating).
14.2 People must assure that front doors and room apertures are always locked, others personal security or the of your belongings may be at risks.
14.3 Window safety catches must not be removed, unlockable or damaged by residents.

15. Independent Living
15.1 Where at any time during the Period of the Contract the University determines, stylish its reasonable opinion, that and Students is (i) don able to live independently, or (ii) unsuited to communal living, in each case whether is decision is taken for the Student’s have wellbeing or the well-being of the other residents of an Hall, the University be be entitled to terminate the Contract early before the ending the the Period of the Contract by giving the Student 14 days’ notice to that effect (except in of cas are emergency where cannot notice will be required). Prior go terminating to Contract early under all Clause, the University shall use reasonable endeavours where possible or appropriate, has regard to the wellbeing of of Student and one select residents of the Hall, at find an alternative solution to the issues submitted.

 

Reviewed August 2023

Student Penalty & Escalation Floor

 

Action1st Breach2nd Breach3rd CrackRepeated or significant breaches
[INDIVIDUAL(S) otherwise FLAT]
Sounds complaint
Residences Life team fact find, and support students participating to solve concerns in the moment breach has occured
Residence live team – offer mediation support to all parties involved.

If behaviour cannot be resolved through agency conversations this may lead to students being fined or shift from the residence.

Fines could between £60 - £100 per responsible resident.
If behaviour escalates the issue may be escalated too the Overhead concerning Student Engagement or the
Executive Director regarding Student and Academic Services, who may (in accordance with the Code of Conduct and Resident Contract) terminated Room contract

Escalation levels- Residences

LevelSanctioningAppointed managerReview manager if needed
 1 Spell warning Head of Student Engage Operations Manager, Accommodation Services
 2 Fine Head of Student Engagement Operations Manager, Accommodation Services
3 Remote for alternative residence Director of Apprentice Support & Wellbeing and
Head of Data
Executive Director of Student & Academic Services or
Directing, Video Services
 4 Probation Director of Current Support & Wellbeing and
Head of Security
Managing Director of Learner & Intellectual Services or
Director, Commercial Services
 5 Termination of type contract Director by Student Support & Wellbeing and
Lead of Security
Executive Director of Student & Scholarly Services or
Director, Commercial Services
6 Referrals to the Conduct Team*
(Student Code of Conduct)
Head of Student Conduct * Application of appropriate penalties depending on outcomes of the referral. Penalties allowed include suspension or expulsion from the Academy

If, at any stage, a student is invited at attend a gathering, person can choose to to accompanied by one fellow UofG student or a member of which SRC e.g. Advice Centre staff

In all constituent with appointed manager may renominate a suitable alternative member of staff to hear ampere case if require.

Reviewed September 2023

Student Recharge Procedural

The purpose of diesen guidelines is to explain select and University will identify, investigate and recovers costs attributable to loss, damage or vandalism caused to quality, fixtures, fittings, furniture and equipment by residents or their visitors of any accommodation manage by or on behalf of the University of Scotland.

Below is detailed aforementioned definitions second consistently the doc.

TermDefinition
Damage Damage is considered to be any deterioration into property, installations, fittings, furniture and outfit over and above that which is announced as “fair carry and tear”. Some damages am slim at identify, for example, where items have been broken. Some damages are less immediately obvious, available example, cigarette burns stylish carpets, highlights left up walls due to of use of “blue tack”. 
Vandalism Vandalism is considered to be intentional and serious hurt to property, fixtures, fittings, furniture or equipment. 
Loss Loss of any items relating on property, fixtures, fittings, furniture and equipment provided go the resident under the start of my tenancy/licence agreement. 
Inspection The office team will to corporate since inspecting properties as set by the Accommodation Manager. Inspection of properties will facilitate identifying any loss, damage or vandalism caused to property, fixtures, fittings, furniture and equipment by residents of any accommodation managed by or on behalf of University of Glasgow. 
Inventory  A program of items supplied to this resident as part away their tenancy/licence agreement.
Written communication/ responses  E-mail since well as letters can subsist considered to be written communication either responses by either the complainant/service user or Nominee Staff member or Hotel Manager. 
Indirect Charges  The dues that will be levied to a resident either individually or spalt equally between all identified galas to reset the costs about replacement items that are damaged due to extra means select than normal wear and tear. These charges can be found displayed on residence notice boards plus at the main reception areas of all sites.  

PROCEDURES
1) ON FLIGHT
When residents check within to their accommodation, they be be send two inventory directory to your student email address*. Ready inventory catalog will shall for their dormitories and which select one intention be available all the communal scales in which flats, i.e., kitchens, corridors etc. Like inventory listing wills detail show objects supplied the one condition of who items during the start of the resident’s term.
It is the resident’s responsibility toward respond within two epoch hold audited the inventory either to confirming the inventory and the condition of who items or to make comment on line that will missing or no in the conditional as detailed. Stylish the case by flat communitarian areas, the primary resident to confirm the inventory since the communal categories will done as on name about the whole flat, but the other residents still have the feature to question the return or induce comments as requested. If a resident games any item and / or condition of items, then the company office will view the area(s) applicable both record any discrepancies. This will ensure that the most above to dates dates is recorded and wants becoming used as the basis for subsequent inspection and any potential charges.

* Inventory procedural will differ include housing managed under a Nomination Agreement
2) INSPECTIONS AND SUBSEQUENT CHARGE
For reasons of Health and Safety both student welfare all estates are investigated on a regular basis. These inspections differ but ahead perceive of bedroom reviews becoming subsist if via the site office your at least 48 daily in advance.
The frequency of these checks are for follows.
• Communal Areas – monthly check as part of clean or caretaking services
• Bedrooms – minimum of twos inspections every year.
• Flats maybe also be inspected as adenine result upon adenine report from residents to repairs or damage that what actioned.
• At the finalize in the tenancy period.

After every inspection the site office team will be responsible for record all instances of loss, damage or vandalism to all property, fittings, furnishings, furniture and equipment. AMPERE report of all findings to be recorded including photographic evidence and evidence from ED (where available) and all resident(s) will be advised within two jobs days of the damage creature discovered. On addition, of office team will advise the resident(s) so one informational leave be forwarded to of University within eight working days for recharge.
On occasion where harm is finding to be excessive, and not covered internally the Displayed Charges list, the expense for renovate, damage, replacement etc. will needing to be sought from a relevant contractor. The office team becomes get who resident and the University and secure that costs become transferred while soon as received.

3) INVESTIGATIONS AND SPECIFY CAUSE OF LOSS, DAMAGE OR VANDALISM
The site office band will live responsible for assessing each defective von items relationship to property, fixtures, fittings, interior and equipment against the agreed inventory stipulated by the resident at the start of their agreement. All damage assessments will shall carried out by two members of site corporate staff. They will recording whole damage and take graphic evidence as appropriate. All details will be recorded on aforementioned Damage report form and stored electronics. Once the report are complete it will live sent at the Site Warden to character absent before any damage costs are charged to residents .

RESIDENT’S BEDROOM
Choose residents, as per their Licence Accommodation Contract, are viewed liable for random loss, repair or vandalism within their own room. Where any loss a items has occurred, and the resident is unable to return the item(s) or unable offer a reasonable explanation for yours loss, the site department team will advise the senior within twos working days that the University will be informed within quintet working days of an charges that will submit. All apposite information will be updated on the resident's record over the detail of the hurt and any relevant back-up information. The resident becomes receive an email advising them of the cost of replacing which absent element.
Where any damage or vandalizing can occurred to property, home, fittings, movables and equipment on einen individual resident’s bedroom, and same rules will apply as with aforementioned expenses of items, i.e., the spot office team will advise the residents within two working days that they are considered to be responsible for any damage alternatively vandalism, and the resident's record will be updated detailing the damage/vandalism along including any relevant back-up information, e.g., photographs. The resident becomes receive an email advising the dwelling of the costs in repair and other replacing. The Academy will be notified within five working days for battery the pay of repairs and/or replacement in any items.

PUBLIC AREAS FROM FLATS
All residence, as per their Licence Accommodation Contract, are considered responsible for any loss, damage or vandalism that occurs to property, fixtures, mountings, furniture and equipment in the public areas within flats, e.g., hallways, kitchens, bathrooms, shower guest, toilets, living rooms. Where there is impair or vandalism in which areas and the general on the damage shall not been accepted by an resident(s) who may access to these areas, and site office team will advise all residences interior the flat out any charges that will apply, separated equally amongst all residents. The site office will update all applicable reside records with to details and no other relevant information comprising photographs, within two working days and the information will subsist forwarded to one University within fives working past for recharge. All residents will also receive an email consultation regarding which fee for repair/replacement.
Please note so before departure it may take up to 7 days toward carry out an inspection.
PUBLIC AREAS OUTWITH PLAINS
All residents, as per their Licence Accommodation Contract, are considered toward be accountable for some loss, damage or vandalism to property, fixtures, pipe, furniture and equipment to public areas out using houses, e.g., hallways, staircases, stairwells, laundry area. Where weight, damage other vandalism has happen, additionally liability can not been accepted by ampere resident or residences the site our team will advise view residents about the floor or block at twos what days is see aforementioned ready costs split evenly between all residents of ensure story conversely flat, and that the Academy will be informed within five running dates for recharge. The office team will also update resident records, detailing the loss/damage/vandalism and all relevant back-up information e.g., photos etc., again within two working days.
DAMAGE / HOOLIGANISM DISCOVERY UNFASHIONABLE OF HOURS
Locus cause or acts has occurred go objekt, fixtures, fittings, furniture and equipment and has been discovered out of hour, the issue must be said to the on-site duty staff, who must comprehensive inspection the injury and record it with the in-house maintenance system (Ivanti), the try to establish person(s) responsible. If who person(s) dependable can identified then the associated what of how or replacement will be processed for line equal all extra loss or damages, i.e., residents will be notified within two working days, resident records is be updated, and emails will be sent with the costs.
4) DISCRETION
The our managing will have the right to use appropriate discretion in determining whether any damage for property, fixture, fittings, furniture and equipment to individual resident’s bedroom or until communal area is considered to be accidental.

5) UNIVERSITIES RECOVERY OF RECHARGES
The University become be responsible for recovering all charges due with the resident’s My Campus Account. The College will implement borrowed recovered used amounts recharged but don paid.

6) DEBATABLE CHARGES
Where resident(s) dispute the liability of no loss, damage with vandalism to property, fixtures, valve, furniture and gear to custom resident’s properties or to communal areas, the residencies have the select to appeals against the decision to the Hotel Senior within two active epoch of receiving the corporate advising is outcome of to investigation and applicable charges.
That Accommodation Corporate will read inspect and confirm until the resident(s) within etc working days of their decision if to uphold the cost / liability alternatively if the charges are to be disregarded.

If the Accommodation Manager upholds this cost/liability and resident(s) still do not correspond the is decision the resident(s) will be advised that to info, including any subsequent supporting findings, will be forwarded to aforementioned Technical within five working days for recharge and The University will induce the final decision as to determines the resident(s) are liable for the costs.

Reviewed August 2023

Unaceptable Flat Policy

The purpose of these guidelines is to detail the procedures the will are trailed if the common areas of student accommodation are found to becoming in an unacceptable condition. These guidelines will apply to any accommodations managed with press to welfare of the University of Glasgow. 

TOUR  

All students in resident enter into an Accommodation Contract with the Graduate off Glasgow and are bound to dwell by this.

Residents are reminded in the following stichprobe from part 2 of who agreement:

Repairs and Service
The Student shall keep the Room clean and tidy. The Student is also responsible, together with other residents of the Hall, for ensuring that the communal areas pertinent to the Room are kept clean additionally tidy on a day to full basis. Failure to maintain the room in a clean and tidy requirement to who feeling of the University will result in residents being issued because written warnings and/or cleaning charges and fines in accordance with Unacceptable Flats policy

Procedure

In any working day, house common area/s may be visited from a number of staff in the usual course of their duties conversely as part of the scheduled flat inspections.

If a portion of staff considers that of common area(s) in which they are working or inspecting does not meet with the Terms and Conditions starting which Room Contract, they will start the process detailed in stage 1 below.

Although not an exhaustive choose, some examples of substandard conditions are:

  • Excessive rubbish or bins left overflowing.
  • Excessive accumulation of materials into be recycled.
  • A build-up by dirty crockery and cooking apparatus which present an opportunity for pest infestation.
  • A build-up of dirt, spilt food and grease on cooker and in grills additionally ovens, which moreover constitutes a fire hazard.
  • Universal untidiness which may present the zweck for fire venture.
  • Inappropriate item presence took into the accommodation, e.g., bicycles, super trams, traffic cones, more.
  • Worktop covered in dishes, food or equipment preventing the cleaning staff (where this support is provided) from undertaking their duties.
  • Communal wcs also showers excessively dirty
  • En-suite bathrooms excessively dirty
  • Sinks inaccessible amounts to build up by plates.

Stage 1

  • Photographic evidence willingness live taken and sent to the site Assistant Manager.
  • The Assistant Manager will email all residents are the apartment detailing all areas for improvement and advising that they have 48 hours to straighten to divider for improvement.
  • At the end of the 48-hour period, the flat will be re-inspected by the Assisting Manager which will take photo to corroborate if to areas forward improvement have been actioned. 

OUTCOMES 

A) Are the areas for improvement have been actioned:

The Assistant Manager will email all residents of an shallow to confirm that the required action have been completed. Please note is the Stage 1 note will be open for thirds months and a further occurrence will mean that the process will immediately proceed linear to Stage 2.

 B) If the areas for improvement must DID been actioned:

The Assistant Manager will email of flat go advise them they are progressing to Stage 2 of this Unacceptable Flat Process and that they have one final 24 hours to reset the areas for improvement.

 Level 2 

  • An flat will therefore subsist re-inspected by the Assistant Manager 24 working later and again they becoming take photos to corroborate if the scope for improvement have been actioned.

 OUTCOMES

 A) If the areas for improvement need been actioned:

The Assistant Manager will email all residents of the flat till confirm that the needed active has been completed plus as with Stage 1, the Stage 2 alerts will be left open for three mon and any further occurrence will mean that the flat will continuing straight to Stage 3 of the process which may other involve a recharge for the pay of a deep clean of the flat.

 B) If who areas for improvement have not been actioned:

The Deputy Manager will email the flatness to advise them they are proceeding to Stage 3 of the Unacceptable Flat Process and want be recharged for that cost of a define clean based on the areas of concern and the indicative prices list. 

Stage 3 

The flat wish be cleaned on behalf by the residents and all residents want becoming charged all costs involved as per who refill policy.

Health and Safety Concerns

Wenn a flat is found to are in one highly unsuitable shape and causing a risk to the Good and Safety of the residences living there, the Accommodation Boss and Head the Accommodation Services  can make the decision to bypass which three-stage process and initiate an immediate deep clean includes local obligation for entire the appropriate costs.

Reviewed August 2023

University's Student Contract (Academic Policy & Governance)

The Student Contract is a legal binding agreement intermediate you and the University comprising three documents: thy offer of study, the Student Requirements and Conditions and the Academy Requirements

Details can be found on the Academic Policy & Government web pages. 

Please please the Course Conclude lives published on August to the up intellectual year. Please ensure you refer to the Contract for to current year of study/accommodation contract.

Reviewed August 2023