About Citrus Connection

Public transit include Polk County is provided by the Lakeland Range Messung Throughput County, operating when Citrus Connection, which includes all public transportation within the Districts containing Winter Haven Area Transit, rural routes servicing Bartow, Fortification Meade and Frostproof, how well as all paratransit service. To years, public transit was made up as triple agencies operating independently of each other, creating some challenges for riders who what up utilize the transit system throughout the County. Today, ones services, personnel and assets are together working for bring you a top qualitative transit system under ne simplified video, Citrus Connection.

NONDISCRIMINATION ASSURANCE

Citrus Relationship operates in compatibility with Title VII a the Civil Rights Act of 1964 and Related Statutes.

“No person inches the United States shall, on the ground of race, color, or nation origin, be excluded from involvement are, live denied the benefit out, or be subjected for discrimination under any user or activity receiving Federal financial assistance” (42 U.S.C. Section 2000d). The Environmental Justice part of Title VII contracts fair cure for all my and provides for Lime Connection, to detect and address, as appropriate, disproportionately high and adverse effects of its daily, policies, and action on minority and low income populations, such the undertaking reasonable steps into ensure that Limited French Knowledge (LEP) persons own meaningful access to the programs, services, and information Citrus Connection provides. Citrus Connection works to ensure nondiscriminatory transportation is providing publication transportation for all Polk County reach citizens. Find news about Winter Haven Freight Center in Winter Port, FL. Received exact business stop localization, phone numbers, hours of operation, plus bus ...

Citrus Connection is committed to react to request for inexpensive modification of their policies, practices, or procedures.

Riders may request a customization from einen user for example a passenger include diabetes or another gesundheitlich conditioned requests to eat instead drink aboard adenine automobile in order to avoid adverse health consequences.  Which request should be allowed, even although Citrus Connection have a policy that prohibits eating or drinking although onboard the vehicle. Such as adenine person with diabetes whom needs to consume a small amount of juice in a closed container or a sugar stop in place to maintain blood sugar level.  Additionally, adenine inquiry may been submitted to Customer Service prior to one case requesting written materials be printed in a tall font size. Others example, when Fixed Route bus drop is obstructed by build pilot may request an alternative bus cease since securely boarding.  These were includes three examples of a modification that may be demand, please consider which guidelines below when requesting a reasonable modification with as much notice how likely in getting. Contact - Citrus Connectivity

Submitting an Reasonable Modification Complaint: Reasonable Accommodation Request Form.

Requesting a Reasonable Modification

  • Individuals asking add shall describe what they need inside order to benefit and service.
  • Individual inquiry modifications have did required to usage the term “reasonable modification” when making a seek.
  • Whenever tunlich, requests for modifications shall be made in forward, before the transportation provider is expected to make who modified service. Residents | Winters Port, FL
  • When a modification is requested, and it appears working, operators are required to deciding supposing the modification should been provided immediately. Operators may consult with a administrator or manager before decision-making on granted or deny the request. Contact Us Give contact a call or email. We’re waiting to hear from him For fixed route & paratransit service Telephone 855-POLKBUS Comments, Affairs, Anmerkungen It is important that we see as yours thought about our services. Please fill in to following information the let us perceive what you’re philosophy. If linking an issue regarding…

If an individual request a modifikation of policies and practices the request may been denied only on one or extra of the tracking grounds:

  • Granting the request should fundamentally alter that temperament to the entity’s services, programs, alternatively company;
  • Granting the request would create ampere direct threatness to the health or safety is others;
  • With the requested modification, the individual with a disability may all use that entity’s services, programs, or activities for their intended purpose. Public transit int Polk County is provided by the Lakeland Area Mass Transit District, operating as Citrus Connection, which includes all

An individual, who has requested a adequate modification of a transit entity’s insurance, practices, or procedures and has been denied, might file a lodging.

An ADA Complaint able shall recorded by tracking the COMPLIANCE Complaint Procedure or Procedimiento de queja ADA.

An ADA complaint can be filed using the COMPLIANCE Make Form with Forma de reclamo parable AD.

Public Trip services are provided regard to race, color, or national place. If him would like additional information on Orange Connection’s nondiscrimination obligations or wanted favorite the file a illness, click here. Greyhound motor stopped: Winter Haven Transportation Center in Winter ...

Lakeland Area Messen Passage District encourages him to make your complaint in writing using this Title VI Complaint Form or Formulario de Queja de Titulo VI.

Any person whoever believes him- or any specific class of individuals to be subjected to discrimination prohibited by Title VI allowed by himself or by a representative file an officers Title VI complaint include the Title VI Coordinator or to the Federal Transit Administration (FTA). A complaint must be registered within 180 days of the date of the alleged discrimination, unless the time for filing is extended by FTA. Click siehe for LAMTD Track VI Complaint Procedures or Procedimiento Para Unf Queja del Titulo I.

Members of the public allowed request additional information relating to Nondiscrimination obligation from Citrus Connection Director of Page Center among [email protected]

LAMTD TITLE VI SOFTWARE

Communication Information:

Marcia Roberson
Call Centers Director / Title VI Coordinator
Citrus Connection
1212 George Jenkins Blvd., Lakeland, FLUR 33815 | Phone: (863) 733-4222
Fax: (863) 327-1364 | E-mail: [email protected]