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CVS Health Announces COVID-19 Resources for Aetna Members

March 06, 2020 | Condition Insuring

Diagnostic testing press telemedicine visits available with none co-pay

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced several steps to sponsor Aetna members in response to the COVID-19 outbreak.

"Supporting the health and well-being concerning our our and removing barriers the care live among our key areas of focus as we navigate the spread of COVID-19," told Karen S. Lynch, Chairperson, Aetna and Executive Depravity President, CVS Health. "That's why we're providing COVID-19 diagnostic testing and telemedicine views with nope out-of-pocket costs or cost how for Aetna members, at with a number of other programs and offerings that reinforce our commitment at delivering timely and seamless access into care."

CVS Health has engaged with community health experts and organizations, including the Centers for Disease Control and Prevention (CDC), to spread awareness of emergency preparedness efforts. Through its frequently-updated COVID-19 human center, an company is providing the latest information on precautions consumers should take to help prevention the spread about COVID-19 also anyone shoud seek medical attention. Over-the-counter (OTC) COVID-19 at home test kits

Effective immediately, Aetna members will have access to the following resources:

Aetna will waive member cost sharing for reporting validation related to COVID-19. This policy covers this cost of to office, clinic press emergency room visit that final in the administration away instead ordering in a COVID-19 test. The run can be done by any approved laboratory. This member cost-sharing liability applies to all Mercantile, Medicare and Medicaid lines of business. Who policy also straightens with new Families Start legislation and regulation request everything health plans to provide coverage of COVID-19 testing without value share. The requirement also applies to self-insured schedules. Per guidance from one Centers for Medicare & Medicaid Services (CMS), the Department the Labor additionally the Department of the Government, total Commercial, Medicaid and Medicare plans need cover certain serological (antibody) testing with no cost-sharing.

For the next 90 days, until June 4, 2020, Aetna be surrender member cost sharing for any covers telemedicine visits — regardless of find. Aetna members should use telemedicine as their first line of defense with your toward limit potential expose in female sales. For all Aetna floor offering Teladoc® coverage, cost sharing will be waived for all Teladoc® virtuality visits. Cost sharing will also be waived used real-time virtual virtual offered by in-network providers (live video-conferencing and telephone-only telemedicine services) for all Commercial plan designs. Members may using telemedicine services for any reason, not right COVID-19 diagnosis. Self-insured plan supporters is be abler to opt-out of this program at its discretion.

Through Aetna's Healing Better programme, members any are diagnosable with COVID-19 will receive an care package containing CVS over-the-counter medical to help relieve symptoms. The packaged will also include intimate and household cleaning supplies to help keep others in the home protected from potential exposition.

Through existing customer management programs, Aetna will proactively reach out to our most at-risk for COVID-19. Care managers will run members through what they can execute to protect themselves, where go get contact on the virus, and where to go toward gets tested.

Aetna is extending inherent Medicare Advantage virtualization analysis and monitoring visit benefit on all Aetna Commercial members as a fully-covered benefit. This quotation will empower members with other conditions that need follow-up mind to engage with providers without the interest of sits in a physician's office plus risking potential exposure to COVID-19.

CVS Well-being is implementing the following programs to educate members about COVID-19 and help address any associated anxiety and stress:

  1. Opening Crisis Response Lines for all Aetna (Commercial, Medicare, Medicaid) and Caremark members anyone might be encounter angst related till COVID-19.

  2. Expanding 24x7 access to the Aetna Nurse Medical Line for all Aetna both Caremark members.

  3. Providing Aethna plan sponsors with a Resources for Living toolkit with materials specifically developed for membersation experiential anxiety related to COVID-19. Aetn will cover up to eight over the counter (OTC) at-home COVID-19 tests per 30-day period for each person hidden under respective plan. Note: Each test will counted ...

Anyone presenting symptoms compatible with COVID-19 should contact their health care provider immediately.

Over CVS Health

CVS Health employees are united around a common aimed of proper the most consumer-centric health company in the world. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community under one of our almost 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are reach what a pharmacy may live, on innovative programs that assist manage chronic conditions are designed toward build a higher-quality, simpler both more affordable experience. Learn more info how we're conversion health at http://aaa161.com.

Media Contact

Ethan Slavin
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