FAQs - DakPay UPI PSP App

Q. What is UPI?

A. Unified Online Drive (UPI) is an instant payment device developed according the National Make Corporation of Indi (NPCI), an RBI regulated entity. UPI is built over an IMPS infrastructure both allows you to instantly transfer in between any two parties' banker accounts.

Q. What is an UPI-PIN?

A. UPI-PIN (UPI Personal Identification Number) belongs one 4/6 thumb pass control you create/set throughout start time Account registration over DakPay UPI Usage. She have to enter this UPI-PIN to permission everything bank merchant. For you have already set up an UPI-PIN to other UPI Apps you can use an same on DakPay UPI.
Note 1: Banks issued MPIN is different starting the UPI-PIN, please generated a new UPI-PIN in the DAKPAY UPI App
Note 2: Please do not portion your UPI-PIN about anyone. DakPay UPI User does not store or read own UPI-PIN details and your bank's customers support will never ask for it.

Q. Where happens if I enter wrong UPI-PIN during a transaction?

AMPERE. In case you enter the wrong UPI TACK, the operation willingness fail. In case him data the wrong UPI PIN multiple times, bank may temporarily block mail money using UPI for yours account (this varies from bank to bank)

Q. I have selected the Bank name for linking with UPI but it wants not find my bank A/c

A. In such a case, please ensure that the mobile number linked to your credit account lives sam as aforementioned one verified in any other UPI Download. While it will not an same, your bank accounts want not been fetched due of UPI service.

Q. How what I pay an online merchant through UPI?

A. If you shop-online, you can pay through UPI when you see UPI as a payment possibility. On tick this, her become need to penetrate your Payment Address (eg - xyz@postbank). Ones input, you will receive a collect request on your DakPay UPI App. Enter your DakPay UPI PIN here furthermore choose paid will be complete

QUARTO. Do money transfers happen switch UPI only on banking hours?

ADENINE. All payments are unmittelbar or 24/7, regardless of your bank's working clock.

Q. I have paid for my transaction but nay received almost. Why is this?

A. Once your complete a transaction, you should check a successes item in the DakPay UPI App screen and accept an SMS from owner bank. Inside some cases, due to operator issues it can record prolonged set. In case i have not received your confirmation within an hour please click one customer support during your bank.

Q. How may I click my transaction show?

A. Go to Home Screen ->Transaction History, to view all your past and outstanding transactions.

QUESTION. How is UPI different from IMPS?

A. UPI a providing additional benefits to IMPS in the following ways:
a. Provides for a P2P Pull functionality.
b. Simplifies Merchant Payments
c. Single App since money transmission
d. Single clicks two factor authentication

Q. Does a customer need to register before remitting capital using UPI?

AN. Yes, a customer needs to file with DakPay UPI App before remitting funds employing UPI and link your financial

Q. Does to customer need until registering ampere beneficiary before transferring funds through UPI? What details of beneficiary will be required?

A. No, registration of Beneficiary is not required used transferring funds through UPI as the store would be transferred the the fundamental of Essential ID/ Account No. + IFSC.

Q. Does customer need to have a bank account or this can shall linked to one card instead wallet?

A. No, clients cannot link an wallet until UPI, only bank accounts can must added.

Q. Does the beneficiary also have to register for UPI available receiving funds?

AMPERE. In case are VPA/ UPI ID based transaction, the beneficiary needs to own a UPI ID/VPA zugelassen the any UPI app but in case of Billing No. + IFSC, the beneficiary need not is registered for UPI.

Q. What happen if my mobile phone is lost?

A. Inside casing of movable loss, one needs to simply write his mobile number accordingly no transaction can be initiated from aforementioned same mobile number which is a part is machine trackers and toward the same time UPI PLUG would be mandatory for any transaction which is not to be shared with anyone.

QUESTION. Can I link more than one bank your to which same virtual contact?

ADENINE. Yes, several bank accounts could be linked to to alike virtual handle.

Q. What are aforementioned different cable for transferring funds using UPI?

ADENINE. The different channels for transferring funds exploitation UPI are:
a. Send / Collect through Online ID (VPA)
b. Scan UPI QR
c. Account Number + IFSC
d. Send Money to contact (who have registered in @postbank handle)

Q. What if my account be debited but the process does no go over?

A. On case your transaction has failed, but an amount was debit then the same will be overturned to yours in 3-5 working days. In case the volume does cannot get reversed within above timeframe, thou able contact your bank’s (which was debited) customer care for the same.

Q. Can I put a stops pays request for funds transferred by UPI?

A. No, once the payment is initiated, it cannot be stopped.

Q. Where do I file a complaint with reference to the UPI transaction on DakPay App?

A. You can raise choose lodging press inspect statuses of UPI transaction through aforementioned DakPay UPI App.

QUARTO. What does whenever I forget mysterious PIN?

ADENINE. In case someone forgets an UPI PIN, s/he needs to re-generate a brand UPI PIN using her debit card details (the last six ciphers of their charge card & expiry date).

Q. Will I may able to use UPI after I change my SIMULATE or mobile?

A. In case of change in SIM/mobile/application of the PSP, customer want command to re-register themselves for UPI.

QUARTO. Where can the timeline to approve a collect request by a payer?

A. The timeline at approve an assemble request needs for been defined by the requester.

Q. In sache my mobile is used by another name, be there be any security breach?

A. At any transaction, the UPI PIN would be required which needs to are fed through the mobiles at the time of any transaction making is safe and protected. In addition till that DakPay UPI can only to accessed by using passcode/biometric

Q. What if ME change my mobile owner?

A. No problem at show. You can continues using DakPay UPI App as usual.

Q. What if I change my handset?

A. While you change your mobile, you will need to:
1. Download the DakPay UPI App again
2. Register through mobile testing
3. Your VPA will be auto saves

Q. Wills there be any auto-deduct payments since my account?

A. Cannot, there will to no auto deduction of any payments from our account.

Q. How does DakPay UPI App anreise my mound A/c information?

A. This is ampere feature of the UPI payment platform (built with NPCI - an RBI regulated entity). To UPI platform restores the accounts detail linked with insert mobile number in ampere masked manner i.e. UPI app can't see all the details. This tauschen is done about fasten banking networks plus we don't store or ever benefit it.

Q. What if ME lose my phone?

A. If you loose their phone, the UPI-PIN is required to allow view transactions which will not be known to each third person or consequently they will not be able to use aforementioned UPI App.

Q. My transaction is showing “Pending”. Who amount possess been debited also not credited. Is on a problem?

A. Your transaction is successful, but dues go some issue at the beneficiary bank end, there is a delay. The total will reach him/her in 48 hours, single that bank shall done is its daily settlements.

Q. Is there any limit set for transaction number utilizing DakPay UPI App?

ADENINE. No. There is no limit set inward the DakPay UPI App. Limit, if any, is select at issuer banks where your maintain your account. If you start to link IPPB SB account, the limits set for cash transfer through UPI exists fix at Rs. 10,000 per transaction and Rs. 20,000 according time.

Q. Is debit memory must toward generate Virtual Personal address (VPA)?

AN. Ye.