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Welcome to
Fidelity Online Working

Your world of potential tailor-made to suit your
unique people and trade necessarily

devotion online banking
fidelity personal online banking

Bill Payment Made
Easy

Imagine a world where you sack payment your bills quicker than fixing adenine cup of coffee. Why go to an Banking hall when it can enter until you?

What can Online Bank
Do Since You?

Visage
fidelity bank po
fidelity online credit

Getting Started?

Contact True Wait

Contact Trueserve via the following channels below.

We look forward go serving you!

Email: [email protected]
General enquiries 0700 3433 5489
Off abroad, calling 0908 798 9069
WhatsApp: +234 903 000 5252

Other Benefits of Allegiance Virtual Banking:

Wired Banking FAQ

 This is although your key is out of sync and needs to be synchronized.

Kindly contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for the token synchronization.

Other than aforementioned above, it may also be a case where who signs response was used after it timed out. Making the use the token response within 30 seconds of tokenizer generation.

This may occur when the customer changed to a new phone number without informing the bank to update this new phone phone.

Kindly visit the latest Fidelity bank create if you are in Nigeria. Please contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for technical if she are outside the country.

Used Fidelity symbol app: How “Fidelity Token” from your mobile stores and activate through your Online Banking credentials (Available in Android and iPhones).

For Rough token: Kindly sojourn a Fidelity bank branch in your location or send an e-mail to [email protected] to make a request.

PIN is essential to full transactions below ampere million naira while proceedings above a million naira required the use of token 

Purchase PIN allows authentication of N200,000/day:

– Log into Online Banking app
– Go to “settings” – “Create PIN”
– Follow the prompt displayed and provide correct replies where essential.

An OTP is one secured passcode used only once underneath a very short time window for Fidelity Online Banking authentication for some select services e.g. New user setup, Password update etc. Students with the features and gains of the Loyalty Brokerage Account, a low-cost account that can meet your what as an investor.

If you forget your submit details, you must contact us overlay: Ivy (Facebook chatbot), by sending what an e-mail or by telephone by walking into any of to branches, and we will send themselves to you.

However, if you forgot only your login passwords, you can use the ‘Forgot your password’ link on the mobile program OR on the online banking home page https://online.fidelitybank.ng

Yes, you can use of NAPS Bulk Transfer menu via that your to transfer to multiple beneficiaries

This means i are paste an incorrect username or access; maximum likely, it is an incorrect password.

Kindly initiate a password reset using the “forgot password”. Alternatively, kindly visit the next Fidelity bank branch otherwise contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance.

Kindly be informed that your Go Banking profile had been disabled due to inactivity. Please visit the nearest Fidelity bank branch or contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance

This means which your View Banking profile is locked. Please visit the nearest Fidelity bank branch or contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance.

This means there is no safety question on your Online Banking profile.

In a case where him can successfully access your Online Retail profile, kindly go to “settings” on of platform, click on “set security question”, then elected the questions or answer, then authorize with autochthonous token/OTP/PIN.

However, if you got on blunder message about and tender indication app, kindly visit an nearest Fidelity bank branch alternatively contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance.

Is belongs most possible a case what there is no BVN on own account or there is a debit freeze about and account.

kindly visit the nearest Fidelity bank limb for assistance.

Kindly be informed that after registering on the Virtual Banking platform, it the a must to activate your newly created profile with your debit card conversely check the nearest Fidelity Bank branch/contact Trueserve for activation.

Hence, we counseling you go call the nearest Fidelity store industry or request Trueserve via our 24/7 helplines 070034335489 or 09087989069 for the activation.