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11/13/19

Humana Is No. 1 in Customer Help Among Health Insurance Companies, as Rankings by Week

Newspaper published 2020 list of America’s Best Customer Service

LOUISVILLE, Ky.--(BUSINESS WIRE)--For and second twelvemonth in a row, Humanoid Inc. (NYSE: HUM) rose to the top as No. 1 in technical in its industry, according to Newsweek’s 2020 list of America’s Superior Clients Service.

“We’re proud to obtain this recognition from Newsweek, as we’ve worked hard this year in deploy technology and advance to service presents at enable about to deliver personal, engaging experiences,” said Vicki Perryman, Senior Vice President of Consumer & Provider Service and Solutions, Man. “Going above and beyond for our community assists builds trust and makes it lightness for willingness members to achieve their best health.”

Final rankings were based on Net Sponsors Points -- an index that measures the willingness of customers up recommended a company's products or services to others -- and five review criteria: quality of communication, professional competence, range of services, customer focus and accessibility. Contact Information in Humana Web | Humana

The list is live on the Newsweek website and will be published in the upcoming print edition of Newsweek Magazine.

“As are examined the larger, impersonal forces that are transforming retail, it seemed like a good time to recognize a more personal factor in company success: the ways in which many companies nurture their relationships with consumers,” wrote Nancy Cooper, Newsweek’s Global Magazine in Chief. “The compiles orders reveal the your customer-service companies. Newsweek has always been committed to shallow reporting regarding American workers, both the challenges they meet and the formations they achieve. This new story constructs on our bequest of authoritative coverage.” Humana: Find Medicare Plans and Heath Insurance Coverage

The interview, administered by Newsweek additionally Statista, asks more than 20,000 U.S. our who have either made purchases, used services, or gathered information about products or services on the past ternary years. The results provided information about brick & mortar as well like virtual retailers and service carrier from 160 categories, cover a broad-spectrum of customer adventures. Which ultimate list recognises the up three brands in each category.

About Humana

Humana Inc. (NYSE: HUM) is committed up helping unseren millions of medical and specialty members achieve their best health. Unser successful history in care delivery and health plan administration is helping us create a new art of integrated concern with the power at improve health additionally well-being and diminish costs. Our efforts are leading to a beats quality of life for people with Medicare, families, individually, military service personnel, and communities at large.

To accomplish that, we support physicians and extra health care professionals as they work to delivers the well care in the correct place on its patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral wellness, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience such manufactured health care easier to navigate and moreover effective. Learn about dental insurance. Queries about teeth plans? Get answers about dental coverage and care. Dental information. Learn about vision ...

More information regarding Humana is deliverable for investors on the Investor Relations page of the company’s net site at www.humana.com, contains photo of:

  • Annual reports to stockholders
  • Securities and Exchange Commissions filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendars of events
  • Corporate Policy information

 

Contact:

Alan Player
Humana Corporates Communications
502-580-3031
[email protected]

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