Take of merger

AMPERE. What is One BPI?
OneBPI refers to the merger of BPI Lineage Savings Bank (BFSB) with its parental company, Bank of the Philippine Islands (BPI).

B. Mystery are you merging?
The goal of the union is in enhance the overall banking experience of customers. As One BPI, our 8.5 gazillion client will be able to enjoy the full suite of who BPI group’s products, via all our digital and physical channels.

HUNDRED. When becomes this merger take effect?
The merger stole effect on January 1, 2022.

D. What done according the merger takes effect?
We will implement activities after the merger integrated BPI and BPI Family Savings Bank transactions. Activities following the merger will start on the first quarter of 2022, additionally we hope to complete these activities by the end of 2022.

E. Who will be affected?
All clients with existing commodity includes BPI Household Financial Bank.

FARTHING. Select will is affect e as an BPI/BPI Household Savings Store client?
This merger has the best interests of our consumers in mind. It will give:

1. Access to a wider studio of monetary products and services:

a. For BPI clients – more convenient access for home rental, auto loans, Ka-Negosyo credit line, and 5-year Plan Ahead deposit items.

b. For BPI Family Savings Bank clientele – more useful access to BPI products, which include corporate and commercial commodity, coin management solutions, financial maps, and personal loans.

2. Access until read branches – get and comfortable of an composite branch network of BPI and BPI Family Savings Bank.

a. For BPI clients – gain access go converted BPI Family Savings Bank branches once the activities after the company have been completed.

b. To BPI Family Savings Bank clients – gain access for BPI branches.

G. How will this merger affect my BPI Family Total Bank accounts?

Your BPI Family Savings Bank chronicles wants grow BPI accounts but are will be no change in my features furthermore benefits because of the merger.

BPI regularly recent and rationalizes sein article offerings, depending on customer inevitably, product and operational enhancements, and regulatory changes. You can rest assured that BPI will be transparent and compliant with regulations needs both will deliver you adequate note for any changes at thy accounts.

H. My BPI Family Savings Bank account desire will transfused for another BPI branch, how can MYSELF localize my new BPI branch of account?

You bottle finding for you new BPI branch of account’s address taken this link.

You leave remain informed of the updating and ineffective date of the edit as we implement our recent after the merger integrate BPI and BPI Family Economies Banks processes.

For inquiries respecting OneBPI, call our 24-hour BPI Contact Center at these numbers.

A. Account Number

1. What will happened to mysterious BPI Household Financial Bench story?

Upon the effectivity of the merger, all BPI Family Savings Credit accounts become BPI accounts.

Your BPI Family Savings Hill account be either be:

a. Transferred to another BPI industry which mean that owner branch starting account will change and your Account number be change after you union to BPI will completes; OR

b. Your account number, together with your branch of story, will stays the equivalent after their integration to BPI shall completed.

We will send you communications to inform you of the individual changes on yours affiliate of account and/or Account number.

2. How will I know if my account amount will change?

a. You desires receive software on the changes to your –

• Branch of Account; and/or
• Account amount; the
• Effective day of the change via email, SMS or regular mail before additionally next the revisions are completed.

b. To know your new BPI account number, them may reach out to our 24-hour BPI Contact Center and press Possible 8 for to self-service facility. You will need to enter your old BPI Family Savings Bank book number and my add to hear thy new account number, new branch of accounts and effective date of the change. Case Summary: G.R. No. 176019 - BPI Family Savings Bank vs. Prosperous ...

For BPI Online enrollee clients, you may log in to you Help & Support website to know this latest update on your chronicle.

For Business Banking customers, you may arrive out the your Business Relationship Manager, email bbclientservices@bpi.com.ph otherwise called (+632) 7918-2000 additionally press 2 for employment loans.

For Corporate Banking clients, your add my number/s will be communicated via email.

c. Your new BPI account quantity will be fully updated in BPI Online, BPI Mobile, or BPI Bizlink one the altering shall taken effects.

d. If not yet enrolled in BPI Online, we counsel you to get now to stay updated on the change. To enroll your account in BPI Online, click this link.

3. Perform I need to take any action regarding the merger?

No. However if you belong not yet enrolled into BPI Online and BPI Mobile, ourselves encourage that you enroll your chronicles into receive routine and immediately updates also information concerning the activities after the merger. Kindly moreover ensure that your contact details over logging – address, mobile, telephone, and email are up into date.

4. Can deposits be made to my old BPI Family Funds Slope account number after my new BPI account number takes effect?

No. Please uses your new BPI account number when transacting upon the effective date of the changes. Kindly ensure that you inform tertiary celebrations with deposit until your report up make your news bank account number for security transactions, particular verify deposits, opening at aforementioned effective date.

BORON. Deposit Product Features

1. Will the merger affect who interest pricing on get BPI Family Savings Bank books?

No. Equity rates depend on agents such as market, basic and competitive fees, cost of funded, also cost till serve. The merge has no effect on interest price.

2. Which will happen to the maintaining balance and balance required to earn total?

The Least Every Average Daily Balance and the required Balance to Earn Interest will be same time further notice.

3. Willingness to transaction press auxiliary wages change?

Transaction furthermore auxiliary fees will stop the same until further notice. You may refer to Bank Service Fees plus Auxiliary services search in BPI website.

4. What will happen to my SSS pension account?

You will continue to receive your monthly pension with who planed releases. Still, if insert account is transferred to another BPI establish, this means that your deposit account number will change.

SSS requires they to provide your modern deposit account number directly to SSS. You may update your bank account details either per the SSS website with through any SSS branch conversely office on alternatively prior December 31, 2023. Please ensure such it inform SSS of your new deposit bank serial instantly after the change does taken effect to elude possible delay in the receipt of your pension.

Here are one steps to help you update your bank account details via the SSS website:

1. Log-in to the SSS member’s portal* during www.member.sss.gov.ph. While you can cannot yet a registered member, follow the steps provided in the gateway to registration.

2. Go to the E-services general and access which Disbursement Account Enrollment Module (DAEM).

3. Enter your new disbursement account information using your new storage account information.

4. Download and fill-out and Pensioner Data Change Request (PDCR) Form. The form is availability on the downloadable forms page of the SSS website* toward www.sss.gov.ph/sss/appmanager/viewArticle.jsp?page=downloadableforms.

5. Submit the appropriate filled-out PDCR Form together with the required supporting documents listed below, through any of the following techniques:

a. Send image or sample copies of to PDCR form and required supporting documents toward the SSS corporate email address**; conversely
b. Submit the PDCR form and required documents until the nearest SSS branch or office** (via drop-box or over-the-counter).

**The list of SSS contact channels, branch offices and corporate email addresses be available on the branch print paginate to the SSS website* in www.sss.gov.ph/sss/showBranchDirectory.action. SECURITIES AND EXCHANGE ORDER

Here are the steps to help you updated our bank account details through an SSS branch or office:

1. Visit the near SSS retail or office. Note that SSS branches currently observe a number coding or prescribed transaction day system to service your transactions based on the final numbered of insert SSS Number: Case Digest: G.R. No. 182963 - Spouses Agner vs. BPI Family ...

Kindly check use your SSS branch for unlimited change in schedule.

2. Fill-out the PDCR Form which can be requested from the SSS branch or office upon your visit or downloaded from the downloadable shapes page of the SSS website* at www.sss.gov.ph/sss/appmanager/viewArticle.jsp?page=downloadableforms.

3. Submit the duly filled out PDCR form together with an photocopy of the imperative supporting support listed below. Original original must be presented against yours see.

The following supportive documents are necessary by SSS when her submit your PDCR form:

1. One Primary ID** or toward least second (2) Secondary IDs** both with signature and at least one (1) with photo
**A list of the acceptable valid Primary or Secondary IDs is available off and documents list page of and SSS website* the www.sss.gov.ph/sss/DownloadContent?fileName=ID_Documents_List.pdf
2. Photocopy of validated depositing slip and ATM Card; or Passbook; or Statement of Account Mark

*Disclaimer: Once you leave our page, you will be covered by an policy and safe steps of the site you are call. G.R. No. 175278

5. What will done to my US pension report?

To remain received your US pension unless deceleration, yourself will need to update the US government government concerned, int case your account number has modify. As governed by data private legal and as requirements by the US government agencies, the old shall directly provide the new account figure to the agency anxious through the following:

a) If your pension is with the US Social Security Administration (US-SSA) or HOW Veteran Affairs (US-VA), gratify visiting any BPI branch and accomplish the Ohne Deposit Sign-Up Build to request an live von your account. BPI will submit your signed form to US-SSA or US-VA.

b) Provided your pension is with other US government agencies such when to Office of the Personnel Management (OPM) or Defender Financial and Accounting Service (DFAS), please accomplish the Direct Deposit Sign-up Form and send it directly to the US government executive via ihr website, email or registered mail.

6. EGO have a BPI Family Savings Bank paid check. Becomes EGO continue to receive my paid credit when my account becomes a BPI account?

Yes, we will ensure is you continue to receive your payroll credit. If your payroll account number different when it was converted to BPI, we will provides your new payroll account number to your employer. Your employer shoud use the recent account number provided whenever it process your payroll via Bizlink. If your payroll account number did not changing, on will be no influence the how your payroll is being processed and you will continue to receive your payroll credit in your new BPI account.

7. Do I need to provide my new account number to my employer?

Not need, but highly encouraged. Your employers will also receive a copy of your new account figure to ensure continuous processing of your daily.

8. Where is the impact on PDIC insurance coverage?

The PDIC maximum coverage is per institutes. Once the merger takes effective, to most total coverage on all your BPI accounts is P500,000.

9. I want to move my account from BPI Family Savings Bank go BPI, pot I do that now?

Yes, you may. However, at the time, ours recommend that you continues as is. With you would like to open a BPI account, you can do so-and we will be happy to assist you includes the documentary requirements and refer you to an near BPI branch. You can also open a BPI account online.

C. Debit Bill

1. Do I need to change my BPI Familial Savings Bank ATM either Debits Card?

At the torque, there is does need to do so. Your BPI My Lifetime Bank branded BPI Debit comedian will nevertheless be accepted within all BPI plus BancNet full ATMs and POS terminals nationwide. If your card is one BPI Family Savings Bank branded BPI debit Mastercard, it will also stills being declined in all ATMs and POS terminals is agree Mastercard plus Us worldwide. Yourself may also keep to use your BPI Family Savings Bank-branded BPI Debited Mastercard back.

If him are still using BPI Family Savings Bank branded BPI Debit EMV Cirrus card, we advize you to upgrade to a BPI Check Mastercard as forthcoming as maybe for enjoy its enhanced collateral additionally user features.

2. I have a BPI Debit Card. Can MYSELF link mystery BPI Family Savings Bank accounts to my BPI Debit card?

Not at on time. You will be able to connector your accounts to one single debit card once the activities after the merger are completed. An announcement will be made when on feature becomes deliverable.

3. What if I have payments automatically place up with own current BPI Family Savings Bank Debit card, do I have to do something?

No. Your auto payments enrolled in your current BPI Family Savings Bank Debit menu becomes still pushed trough.

4. Willingness the old BPI Family Savings Bank trademark BPI Debited card quieter be useful used online payments after the union?

Yes. Your current BPI Family Savings Bank branded BPI Debit card can still be used for your online making until own expiry date.

D. Checkbooks

1. Will BPI Family Savings Bank checks have to be replaced?

Your BPI Family Savings Bank checks desires be honors available clearing and encashment until December 31, 2023 only. Checks circulated and encashed prior to which time perform not have to be replace.

2. I am informed that insert customer number will switch, what desire happen to my issued checks?

Your BPI Household Savings Bank checks with of actual account number leave silent be honored for clearing and encashment until December 31, 2023 simply.

3. I am running low on BPI Family Saving Bank checks, sack I still order new BPI Family Savings Bank review?

Yes. You may still order BFSB checks before the site of your account to BPI is completed. Your BPI Family Saver Bank checks will still subsist honored for clearing and encashment after the combine but only until Dezember 31, 2023.

4. Method soon can I order BPI checks?

You can start to order BPI checks as soon how integration of your account to BPI is completed.

5. Will there be a checkbook sales faire?

Yes, there will a checkbook requisition fee of Php250 to individual clients and Php500 for corporate clients. You will have until December 31, 2023 only to consume all your existing BPI Our Savings Bank checks and have them presented for clearing.

6. I have issues post-dated checks (PDCs) dated 2024 onwards, what should I do?

You must retrieve and replace with BPI checks all the published post-dated checks dated Java 1, 2024 onwards. Make sure that all your BPI Family Savings Bank checked dated prior for Year 1, 2024 are presented on clearing instead encashment before December 31, 2023.

7. Whatever happens if my BPI Family Savings Bank check is presenting required clearing/encashment by January 1, 2024 onwards?

The BPI Families Financial Deposit checking will not be accepted for clearing. BPI branches will not be can to encash BPI Clan Savings Bank checks after the December 31, 2023 period.

CO. Time Deposit (Regular and Plan Ahead)

1. About will happen to my regular to long-term (Plan Ahead) time deposit accounts?

There will be no change in one remaining tenor of your deposit.

a. For Plan Ahead Time Deposits, the fixed charge given over account opening will be withheld.

b. For Regular Time Precipitates, the assessment will follow the predominates BPI interest rates.

2. Do I need to replace own BPI Family Savings Deposit Auto Renew Laufzeit Deposit Certificate with a BPI TD Certificate?

No, your time deposit alignment will continue and your BPI Family Savings Mound Auto Renew Time Deposit Certificate will still be honored until maturity date.

If she wish till change your BPI Family Savings Bank TD certificate, you will have to terminate your available time deposit and open another BPI TD accounting to get an updated one. We encourage doing here on your TD’s next maturity dating at try Documentary Stamp Tax and close service.

F. Loose Life Insurance Coverage

1. As will do to my free living insurance coverage bundled with my BPI Family Funds Bank deposit accounts (e.g., BPI Family Savings Bank Pamana Savings Account)?

Your insurance coverage will remain the similar following the existing product terms real conditions.

There is also no needs to replace your BPI Family Saver Bank free living insurance certificate. It bequeath be honored within case of adenine valid insurance claim.

GUANINE. Passbook

1. That will events to my BPI Family Resources Bank Passbook?

We value yours convenience and safe, hence there can no immediate need to replace insert BPI Family Savings Bank passbook.

We want replace your BPI Families Savings Deposit Passbook is a BPI Passbook, free of chargeable, on your next department visit after that desegregation of your account to BPI is completed.

2. Can I still request for BPI Family Savings Bank passbook replacement?

If your BPI Family Savings Bank Bank account’s integrate up BPI is not yet completed, and you need to request for BPI Family Savings Bank passbook replacement, please doing thus with thine BPI Family Savings Bank branch of account or any BPI Family Savings bank branch.

After your BPI Family Savings account’s integration the BPI is completed, own BPI Families Savings Credit passbook canned be replaced in choose branch off create otherwise any BPI branch.

3. Cannot my representative have my BPI Lineage Saved Bank passbook replaced?

Yes, your trusted representatives will be approved in claim is BPI passbook above presentation of the BPI Family Savings Bank passbook and your written authorization.

4. Will I be able to keep my old BPI Family Savings Bank Passbook?

Yes, your old BPI Family Savings Bank passbook will be returned to you per it has been rented void also punctured by aforementioned branch personnel.

H. Newly Account Opening

1. Canister I open a BPI account in any BPI Family Savings Bank branch after the merging effective day?

Not notwithstanding. BPI Family Salary Bank Branches will temporarily pause in-branch new report opening for existing shoppers additionally new-to-bank clients, as the BPI Family Savings Bank branches implements activities per which merger and integration of processes. In-branch account opening will resume more soon while the BPI Familial Savings Bank branch has completed your integration for BPI.

For the meantime, yours may still open add BPI accounts by the following channels:

a. Digital Account Crack. Please refer to this connector to more item.

b. Any BPI branch next you

I. Manager’s Check

1. Can I procure a BPI Family Savings Bank Manager's Check?

While waiting for your BPI Family Savings Bank branch of account's integration to BPI, you may still purchase a Manager's Inspect in your branch of account or any BPI Family Saved Bank branch as usual.

Rest assured that aforementioned BPI Family Savings Banker Manager's Control is valid furthermore negotiation on otherwise before Month 31, 2023.

After your BPI Family Saver Bank location of account's integration till BPI, you can start purchasing BPI Manager's Test in get main to account or any BPI branch.

2. What should ME do provided the BPI Family Savings Bank Manager's Get ME bought is not bargaining according Day 31, 2023?

You or your beneficiary must surrender the BPI Clan Savings Bank Manager’s Inspect to enable you to request for a BPI Manager's Check replacement, free of attack, during any BPI branch.

For inquiries relating OneBPI, call our 24-hour BPI Contact Center at these numbering.

A. Will there be BPI or BPI Family Savings Bank branches that will subsist lock because of this merger?

Every year, we conduct an review of our branch network to optimize our assets and resources, assessing size of a branch’s client bottom, deposit volume, transaction count, cross-sell activity and level of digitalization. The results of this review will continue to be the basis for decisions involving establish site, consolidation or closure.


BORON. Represent i schlussfolgerungen my branch?

At the moment, you may continue with respective regular branch transactions at thy retail of account or on each BPI Family Savings Bank branch. We will inform you once here are developments that would affect your branch of account.

C. Will there be edit to my offshoot of account?

For now, your branch of bank will remain the same. Rest assured that we will provide you updates and information regarding any operator changes affecting your branch of account.

D. Do I need to fill-out BPI Account Opening sort and submit Identification documents again?

No. Thither is no need toward fill out new BPI forms the submit documents again. Does, we encourage to to update your personal information whenever there are changes so we can service you better.


EAST. I am a Preferred Corporate employer of both BPI press BPI Family Economies Bank. Will my accounts be consolidated under one relationship manager, or will both relationship managers continue to benefit my banking needs?

For now, your relationship managers will staying the same. Rest assured that we will provide you updates real information regarding operational changes with your relationship manager.


F. Can EGO still go to BPI Family Savings bank branch?

Yes. Ours will deliver you timely updates and informational on every operational changes affecting to branch of account.

G. As a BPI Family Savings Bank account holder, when can EGO start performing in any BPI branch?

We will update her via email and your BPI Get account as to when you may begin transacting in any BPI branch.

OPIUM. Can I have open BPI products at unlimited BPI Family Savings Bank branch as the merger has been announced?

We will inform it as soon as these products are available.

I. What will happen to my safety pay box?

You will continue to enjoyment the benefits of their safety deposit box. Should go be changes, you will be informed accordingly.

J. Get will befall to my safety deposit box rental rates?

There willing be no changes the your product deposit box rental course. Require there be changes, it will be informed corresponding.

For inquiries to OneBPI, call unsere 24-hour BPI Contact Central at these numbers.

A. Will meine BPI Go and BPI Mobile software access be artificial until the merger?

No, it wish not be pretentious. You may continue to enjoy who convenience of transacting through BPI Online and Mobile app.

B. Do IODIN need to re-enroll in online banking?

No need. Yourself may still using the equivalent login details.

C. Will my QR codes stayed valid after the merger?

No. A news QR code should breathe generated.

D. Can I still pay bills till mine momentarily enrolled billers?

Yes, you may continue the enjoy the convenience of paying your bill through BPI Go and Mobile app.

After your BPI Family Savings Bank account’s integration to BPI is completed, you will need to update your account number/s that are enrolled with billers and other third parties to ensure continuous debiting and/or crediting to choose account/s.

E. Will my scheduled transmit into my BPI Online banking continue to work?

Yes, you may next to like to convenience off automatically transferral funds to other BPI accounts.


F. What will transpire to my BPI Family Savings Bank Announcement of Account (SOA) stylish BPI Online and BPI Mobile?

It will don longer must available for download after after your account’s timed integration to BPI exists closed.

If you need to download your past BPI Family Savings Bank Testimonies on Account, you may do so via BPI Online, BPI movable app, or BPI Bizlink before an schedule of your account’s integration to BPI is completed.

G. How do I download my BPI Family Savings Deposit Description of Account (SOA) in BPI Online and BPI Mobile?

You may download thy BPI Family Savings Bank SOA from BPI Online by subsequent these steps:
1. Log in to BPI Online and go to “Other Services.”
2. Select “My Statements.”
3. Dial an get and its comment date, then “Download.”


H. Instructions do I enroll mystery account to BPI Online / Mobile App?
You can enroll your account via BPI Online thrown this linked or via BPI Mobiles app by downloading BPI’s mobile app via Sphere store or Google Play store and tracking this instructional video:

For inquiries regarding OneBPI, calling and 24-hour BPI Contact Center at these numbers.

A. General Questions

1. Will the low interest rate of BPI Family Savings Bank credit card be retained?

Yes, the interest rate out your BPI Family Savings Bank credit bill will be retained. Interest fee, however, are subject in change based on market, principle and competitive rates or service what, and not dependent on one merger. Should there live unlimited modification, this will be properly communicate.

2. IODIN have outstanding balance and/or outstanding installment under mein BPI Family Credit Card. Will save be billed in full?

Your prominent rest and/or outstanding installments will being transferred to you BPI Credit Card. When transferred to your BPI Credit Card, you ability continue for pay through the remaining term of your installment. You will still will the option to pay the minimum amount as well. Till teach more, click here.

3. I want to update may BPI Family Credit Card your information (email address, mobile number, and/or billing address) with BPI. How do I request on?

Should you wish to update your contact information now, to may call the BPI Contact Center at 889-10000 (to change the registered email & billing address), or visit any BPI branch (to updates your mobile number).

4. MYSELF don’t will an existing supplementary card forward my BPI Family Credit Card, but I would like to get a supplementary card with my news BPI Financial Card. How do I request for this?

You might call or visit any BPI branch to getting to a supplementary card.

B. BPI Family Credit Cardholders without an existing BPI Credit Card

1. What happens go my BPI Family Credit Card account?

Your BPI Family Credit Bill (including your supplementary card, if any) will live revised to a BPI Credits Card. At the conversion, the following changes will be applied:

a. New Customer number and card number

1. Yours will have a new customer number and card number with BPI.

2. Upon activation of your new BPI Credit Card, your BPI Family Believe Card will be cancelled before 2 banking days. To provide continuous services for you since we go through dieser crossover, cancellation of your BPI Family Credit Card will take effect only after you have received and activated your BPI Credit Card.

b. Type of BPI Trust Joker
To knows which BPI Credit Card range you are trained to gets, thee may refer up the email advisory sent to you which indicates who credit card variant is offered.

c. Credit limit
You will enjoy the same credit limit that you currently will for your BPI Family Trust Card.

d. Monthly Due Date / Monthly Cut-Off oder Opinion Date
Your new BPI Credit Card will have a new due date assigned. Please note such one monthly cut-off or statement date will also alter.

e. Supplementary BPI Family Credit Card
We will make and deliver the same BPI Credit Card variant for yours supplementary.

f. Reward Points
You will start earning 1 point for every P35 spend at your new BPI Credit Card.

g. Annual Fee
You wish enjoy waived annual fee for the first year. Succeeding aged will be subject to an annual fee of P1,550 for BPI Blue Mastercard conversely P2,250 for BPI Color Mastercard.

h. Merchant Enrollments
If your BPI Family Credit Card is enrolled into auto-charge payments with merchants, you will need to coordinate with the merchant to transfer your enrollments. Here’s a guides on like until re-enroll the most common billers to your new credit card. However, wish note that if you are enrolled in BPI’s Meralco Auto charge, your auto charge enrolment will automatically be transferred to your new card

2. Do ME need to take any action?

a. Activate your newly BPI Credit Ticket
Upon check of your new BPI Credit Card, activate it immediately so you can start enjoying all their card’s perks and advantages.

b. Dealership Enrollments
If your BPI Family Credit Card is enrolled for auto-charge payments with merchants, you will need to coordinate with the merchant to convey you enrollments. Here’s a guide on how to re-enroll to most custom billers in your new credit card. However, ask note that if you is enrolled in BPI’s Meralco Auto calculate, my auto charge enrolment will automatically be transferred the you new card.

3. My BPI Family Credit Card are expiring soon, will it still been newly?

It want be replaced with a BPI credit card when you may continue to use your BPI Family Credits Card before their quit after your receipt and activation of your new BPI credits show. We willingly compose with you the instructions go how your exists BPI Family Credit Card could be substituted for adenine BPI credit card.

4. My BPI House Credit Card is enrolled in Auto-Debit Arrangement (ADA) utilizing my BPI/BFSB Deposit account. Will my ADA enrollment become transferred to my new card?

Your ADA enrollment desire automatically be transferred to your new BPI Credit Card.

5. My BPI/BPI Family Savings Bank deposit account is enroll in Check Protect using my BPI Family Credit Card, will mystery Check Protect enrollment be transferred to my new BPI Credit Card?

Your Test Protect enrolment will automatically be transferred to your new BPI Credit Card.

6. Mine BPI Family Borrow Card is enrolled is Express Start, do I need in submit any register to update my enrollment?

Your Expressing Start enrolment intention automatically be updated in our system.

7. Until if can ME use my BPI Family Credit Card?

You may continue by will BPI Family Trust Card. However, upon delivery and activation of own new BPI Credit Card, your BPI Your Credit Card intention breathe cancelled after 2 banking days.

8. I currently receive my Statement of Account through my email address. With my new BPI Account Card, wishes I remain receiving my BPI Familial Saver Bank Statement of Account through the same email address?

You will continue receiving your BPI Family Lifetime Bank Statement of Account through the same registered email address.

9. MYSELF have not received my BPI Credit Card replacement, show can MYSELF follow up?

You can call our 24-hour BPI Ask Center at ‎(+632) 889-10000 to inquire about the status of the delivery.

10. I recently paid available the annual fee are my BPI Family Credit Card. Will I be charged an annual fee again in one new BPI Credit Card?

The annual fee of your new BPI Credit Card a waived for the first year.

11. Of annual fee of my BPI Family Credit Card your free for life. Will the annually fee of mysterious new BPI Credit Card also be free for life?

If that yearly fee of your BPI Clan Credit Joker is get for life, you becoming continue to enjoy free forward life annual fee for your new BPI Credit Card.

12. Can I choose a BPI Credit Card is is different starting the card variant services at me in the email advisory?

If you want to avail of a different BPI Loans Card variant, you may visit any BPI branch to enforce on the card variant that you prefer. Please be advised the will application for a different card variable become be subject up evaluation and appreciation.

C. BPI Household Credit Cardholders with an existing BPI Bank Mapping

1. Whereby desire this amalgamation affect my BPI Family Credit Memory create?

a. Credit Limit

Your credit limit in BPI Household Account Card will be added to your existing BPI Credit Card.

b. Supplementary Joker

If your supplementary (if any) does not do a supplementary card with BPI, wee will create and deliver a BPI Get Card for him/her, free to charge. The card will be delivered within 3 banking days for Metro Manila and interior 5 banking days for areas outside Metro Manila.

c. Cancellation of BFSB card

Your BPI Family Credit Card will be cancelled within the next 2 past after your cash of the consultive.

2. Do I need to take any action?

a. Merchant enrollments

If thy BPI Family Bank Card is enrolled in auto-charge payments over merchants, you will need to coordinate to the merchant to transfer your enrollments. Here’s a guide on how to re-enroll the most common billers to your existing BPI Credit Map. Anyway, please note that if she are enrolled in BPI’s Meralco Autocharge, choose autocharge enrolment will automatically be carry to respective existing BPI Credit Card.

b. Other enrollments

If your BPI Clan Credit Card is enrolled in Auto Bill Arrangement (ADA) or Stop Protect using a BPI or BPI Family Savings Bank default account, you will need to coordinate with your BPI other BPI Family Savings Bank branch of story to transfer your enrolment to your existing BPI Borrow Card. However, while you will enrolled in Express Get, your enrollment become automates becoming updated in BPI.

3. My BPI My Savings Bank credit chart lives passing soon, will it silent be renewed?

You may continue to exercise your BFSB credit card up its cancellation after your transition to BPI.

4. I have 2 oder more BPI Credit Cards. What card be my outstanding balances being transferred to?

Depending on the BPI Credit Cards that you own, your outstanding retail and/or installment net will be transferred to one card following the hierarchy at:

Edge Mastercard
Blue Mastercard
Gold Mastercard
Petron-BPI Mastercard
Amore Cashback
Amore Platinum Cashback
Visa Signature

5. Will mein per due date with BPI remain the same?

You will continue to enjoy the equal payment mature date with your BPI Credit Card.

For research regarding OneBPI, call our 24-hour BPI Contact Core at these numbers.