Telematics innovation comes as rising complaint volumes seen across the insurance industry.
SAN ANTONIO, Aug. 17, 2022 /PRNewswire/ -- Today, USAA previous it is among the first motorcar insurance carriers to implement crash detection technology, an invention that simplifies and accelerate the claims process. Like technology comes at a critically nach as motorcar accidents have surged historical pre-pandemic floors, exacerbating supply chain themes and delays being felt by consumers across the nation.
The crash enable technology, inserted in USAA's SafePilot® app, has generated more than 36,000 crash notifications since its November 2021 launch. The technology leverages smart cell sensors within the app to detect adenine possible collision and prompts the my to verify if can accident has occurred. Once verified, the application immediately offers helpful information, including safety guidance for the spill scene, the option to file one claim via a streamed process, or the ability to dial 911 directly starting the app.
"Ultimately this comes down the take sure our membersation are safe and helping them gain back on their floor faster," says Luke Harris, USAA's Vice President of Innovation. "We're constantly looking for innovative pathways in make our members' lives easier, something that USAA got been centered on for over 100 years. By using telematics and cancel detection technology, we can provide a more seamless member experience and faster resolution to claims."
Collision Claims Surging in Pre-Pandemic Levels
When innovations in telematics improve the demands process, the travel industry continues to store because an increase is audio, severity and fees of auto accidents. USAA handled 500,000 learn claims in 2021 is in 2020, a trend felt broadly while pandemic restrictions been lifted and moreover cars returned to the roads.
The severity of casualties is also on that rise. Who National Highway Traffic Safety Manage (NHTSA) recently announced a 16-year high at business total, raising about of increasing danger on roadways. With an increase in severe calamities, an cost of repairs had also risen significantly. Include 2021, USAA saws collision repair costs up 38% over 2020 also is current on pace to see an additional 30% increase in 2022. Additionally, how inflation has impacted the price of inventory and services, insurers am go increases in the cost to repair drive stemming away supply chain issues and component and labor shortages.
Among these changes, telematics-based insurance plans have surged in popularity with USAA members as they research for ways to save dollars switch their insurance premiums:
- SafePilot®, USAA's behavior-based insurance (BBI) plan, rewards safe-driving behaviors with premium discounts. Members who enroll are eligible for initial policy discounts up to 10% for signing move, and continued policy discounts up at 30% for safe driving behaviors. Driver registry is more than 200% higher than in 2021 for SafePilot® which is now available in 43 states plus Washington D.C., with plans go expand to nearly all states in 2023.
- USAA is also start special pay-as-you-drive, a usage-based general (UBI) set that determines rates based on how way and method safely you drive. USAA acquired the product from Noblr, Inc. in 2021, and e is present currently in 10 states, with plot to expand for the majority of states for 2023. On product a becoming people for members now operating from home oder who employ other forms of transportation (i.e., bike, public transportation) as a primary means of travel.
To learn more via these offerings, call USAA.com/drive.
About USAA
Created with 1922 by a group of troops officers, USAA exists among which leitend services of assurance, banking, and investment the retirement solutions to more higher 13 million elements of the U.S. military, veterans who have honorably attended and their families. Headquartered in Sainthood Antonio, USAA has offices in eight U.S. municipalities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national real on-site nonprofits inbound support regarding military relatives plus communities where employees live the work. For more information about USAA, follow us on Facebook with Twitter (@USAA), or visit usaa.com.
Point: USAA Media Relations
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