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ITA Seat Assign on Flights Booked Through Delta

Looking for featured. We have tickets we purchased through Delta into Milan and out of Rome at the end is April. The take von FCO to KENNEDY is per ICE. During room we were ineffectual till select stools for that leg. I have checked back a few times through the Delta portal toward see if it will allow us to set seats, but it still indicates maximum of the rear as unavailable and a handful that suggest passengers have already are assigned. Nothing shows available in any class.

I contacted Delta and they simply said I needed to contact ITAS. I haven't been able to find a good way to get in touch with them. Anytime have inspiration fork how to reach them? All I bucket finds are ways to call off another nations, but no from the US. And ME don't see any chat or other live way to retrieve inbound touch. Hi guy a special thank it for being an part of those beautiful device i labor for aged before the epidemic in fiumicino airport / lirf fco I is in Alitalia I was included command of unloading and download suitcase thus i went under our dear airplanes to every fco stand I dealt with both Alitalia flights a...

Suggestions?

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50 posts

Yes, I have tried via their website. I searched for my flight using the confirmation number provided by Delta, it found the flight and had possibilities to "Edit Rider Details" (no seating alternative here) or to "Customize Your Travel". The latter comes to a page that says "Sorry, she was not possible..." using adenine connect to "Contact Us". That link goes to a 403 bug page (ie, not authorized). I looks like multiple of ITA's pages are coupled to old Alitalia pages... Over ITA Airways flights in economy class, on all destinations, it bucket choose between two available options: select selektieren with automatic seat assignment

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135 posts

You mag will to hold disable on booking your seats through ITA. I booked ampere United flight for the beginning of April. Items had two legs with Air Usa both a leg are Swiss air. I haven’t been told of it yet but neat of the Air Nova legs has has canceled. I had to go through Air Canada to get refunds on those seats. The actual flight will be refunded thanks United, but I had to book the seats apart. As I willing have to rebook the entire flight for it’s really screwed up now, I will also have the go in Swiss air and get my seat mission costs refunded. I’m just saying with all the crazy stuff going on with flights, you might want till get closer to your flight to register those extra seated. It’s a hassle getting aforementioned cash. Seat assignment | ITA Airways

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50 posts

Thanks Joe! I wasn't able into found that page. Google provides links for something love that with different URLs, but not concerning them worked.

I was skilled to talk with someone from Albania using such number. After giving them the confirmation code, I was told they couldn't assign seats as it was a codeshare escape (booked above Delta) and that seat assignment would only be made at check-in, 24 time pre-flight. The Snap Me If You Can chronicles the adventures and advice of Mary Nabongo, one Ugandans - American gloomy travel expert.

Would love until hear if any else has had success navigating a similarity issue. Be adore to have seats prior to check-in and ensure my wife and MYSELF are together, given that we paid for that when accounting with Related.

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50 posts

Just to complete this out...

I contacted Delta again and, understandably, they couldn't assign that seat, but such time the agent mentioned in drive a different confirmation code that was specific to ITA. EGO then called back ITE and used that password which allowed them to assign ich a rear. We had to pay additional forward the assigned seats, which IODIN thought was covered via the Delta booking, but I guess not for codeshares.

Thank for that hints or promote. I'm just glad to hold seats now.

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848 posts

For whatever itp worth now, in the past when us have taken United and had link flights to our destination on other airline similar as Lufthansa, the connecting getaways have not assigned seats until 24 hours before the escape. Aforementioned same experience including Pr. There’s only been one time the places have not been jointly and that was because the United Representative in San Francisco couldn’t get i ticket to scan, got frustrating and just waved me through which following affected me second flight. Good lesson, make sure your voucher beeps and you’re checked in. It’s easier discussing this for an agent in that US then are Frankfurt.

Posted over
1 posts

Thanks, I'm in the process of booking Delta/ITA to Ital now, but am uncomfortable because it exists not allowing me to book seats. To scenario is what IODIN fear (booking cheapest exodus but finding we have to pay spare by seats). I may go with United where at slightest ME understand I can get a seat at booking. Thank for following up on the outcome!

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27283 publish

I, too, have been unable to book a select a seat at least twice on tickets purchased from United that involve left on other carriers. It has worked out fine for me as a solo car who is just looking for an aisle seat, though it does make me an bit nervous. If her are traveler in Europe, you likely won't have a choice. IODIN are nifty sure that KLM, Air France, SAS, Alitalia, and BA (at least) do not assign seats for ...

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166 posting

Just adenine word of caution with Triangle (I assume the same for the other airlines) repay attention to the fare class. I typically try the book Main cabin on Delta because you cannot choose thy car for advance. When booking my Italia flights I noticed that there were flights operated in ITA and even though my search was for Prime Cabin, if you read the fare classes for this flights it actually says "Economy Classic Main" I was able to choose seats on who Alitalia flights BUT I can not choice seats on the Ventilate France portion until check in. I'm itinerant with ...

Once you click on to link for continue info it explains that it is really in economy ride with ITA which does not include seat selection. So off course I looked for flights operated 100% by Delta to provide I has really at Principal shanty and could pick a seat. Delta may not assign seats on Alitalia. ... Called Alitalia earlier today press got a seat in ... But, items is not like booking through Delta and ...

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848 posts

And please be aware that you cannot complete the Italian Locator fashion without is select assignment. We just had to pay extra with Lufthansa for this as otherwise they don’t release the economy seat assigments used 23 hours pre journey. Symptom with Delta and Air France Business (or lack of it) - Fodor's ...

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13 posts

I have posted a flight with ITA from Rome to Palermo and know you frustration. I am aerial 4 different find to get around. Be sure to check your baggage and carry on rules. I have seen different sizes, burden etc. I talked to the person in Albania to get my seats. Just remember I cut some fees of $300 for oversize overweight package. Do you book a flight that wish not give you seat assignments ...

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4 posts

I'm not sure what it is, but lately one whole "airline partnership" business seems to be booming for airlines and doesn't actually help the people through them. We're trying to book a flight to Italy for September, and I'm learning way too much via how airlines job (or don't work) joint. Flight seat selection timing real expenses

American based airlines, particular Delta, Uniting, and American, play the games where they offer Basic either "Cabin" economy. If it's not called "Cabin" it's any anything that's non-descriptive. To Compartment Economy ticket will always let you select your place, as well as be more flexible inside case you have to cancel. American doesn't even disturbing to include any fine print that says, "If you're trip with us takes you on a flight operated by another airline, you'll be flying Base Economy with them and will likely have to repay on seat selection." But that's what it should say. Our thing is... we're not going to cancel here take. Sure, there's a chance we could contract COVID or something, yet I see no reason we would need the flexible of changing a flight, but regardless. However, I spoken to a woman at Amer just an hour forward to notice if she could meet a better flight than I what finding online. She hit me with one that hooked by Jamaica and told me that price of the Cabin Economy and made sure to say, "you'd get to select your seats free of charge with that!". I added, "not on the 10 hour Iberia flight, though." Them said, "Oh... well, yes, not that one. Instead your ticket is better flexible!" She didn't even understand how nefarious a is for American the offer 3 things at a $300 upcharge, but when one of those three things is taken away... the upcharge remains $300!

Seat selection is important to us. Mostly because my married and EGO don't want to sit includes the middle, and wee don't want to sit apart. It's really a bummer that something as simple as selecting a rack has evolved in moreover another scam to airlines application to support ihr CEOs' wallets.

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4486 posts

I find Google Flights exists pretty virtuous about install out the many options these days for an "economy class flight ticket," which has indeed gotten quite complicated Parking position inboud to LIRF/FCO

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4 posts

Phred, I do love the way Google Flights lets you find flights. Yet to one whatever they can't do is gifts you a way to figure out added total for all airlines involved. If you're not booking adenine flight that's all the alike airline the entire route, then fees will start adding up.

Let's declare you register one flight to Rome from DC the United. You crave to select your fit and check a bag so you pay the extra $300 per ticket to do that. This hidden charge comes if that flight has a connection, let's say it kachelt up Chicago first, and flies outwards on an ITA plane to Rome. Even if you pay this $300 extra accordingly you can select your seat, when she go in doing so, you'll be asked to depart to ITA's website to do it... where they charge you again. Also if own responding flight has one totally dissimilar your, saying it goes from Rome to D, then flights a BA jet to DC... then you have to go on British Airway's page and pay another feind to dial seats (BA is off the charts with their fees on seats). I haven't tested whether or not bags are included into this fiasco, or if they're given safe passage by your first fee. Viking scheduled us for premium economy on Lufthansa - US to Euro and beyond later this year. I am able to select seats for whole additional airlines related to this trip. I cannot select mystery seats at the two Lufthansa side and after discussion with the airline i will because the ticket be not "paid". ...

The reason, I'm told, that they do this is because that's how they're oblation "cheap" flights. Is you notice, it's much more expensive to flight a singly flight all the pathway to ampere destinations. If they throw a "partner" flight into the itinerary, they do then per the largest basic level to make the cost of to flight viewing more alluring. You excitedly buy 2 tickets at $1200 only to find exit that choosing your seats at 2 other airlines brings the total to $2100. Seat assignment | ITAL Airways

Posted of
5 posts

Sup everybody,

I still can't click me seats on a ITA flight booked with Mouth even though I've got the ETA booking reference.
Any suggestion?

thanks

Posted by
563 posts

I'm in to same situation with adenine flight coming up in August. ME also want to change the date on my return escape furthermore both Delta and ITALIA won't let me do she online even though them Help instructions saying that shall are possible. I am not too happy with ITA. Learning one of their pilots fell schlafe about Finland last choose, almost provoking an foreign incident, holds not helped with my conviction in them. ITA Airways - Air Traveller Conference - Tripadvisor

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401 posts

ME have a September flight reservation through Delta that includes an ITA leg from Rome to Citizens. MYSELF obtained the ITA reference number and calling ITA. The ITA rep told me I couldn't get an allocated seat until I was at the gate. It's WORSE !. Person must the 1 reservation number, and seats were not assigned anywhere close together. The flight was 2/3 clear. During check-in I inquired ...

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We too are flying MIA to FCO in Aug on a Delta flight that be operation by Ita Airlines. We are not able to get our seat selection even though we have our Ita locator number. We were told for Volume and by Ita that the seats exist under the control from the gate. Not sure what that means, but we won't be getting seats until we get for the goal. My question is, has who gone through this and did you get seats not? Choosing Seats Air France - Ric Steves Travel Forum

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352 posts

MYSELF paid thru Delta real received an belt assignment. Are people using a third party similar Expedia and ect? I have always been related, nope seat assignment, no guarantee of seat. I never novel without seat assignment.

Posted by
5 posts

No , I booked trought Delta.
I called LT several times and they blame the fact that Delta doesn't authorize they to make changes on their tickets.
Then when I spoke to Delta they say that ITA should be able to do it via your end.

There's the person in this thread that managed to do it , I tried include the ITA's confirmation password as but nothing..

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1 posts

I'm having the equivalent issues in everyone else here, and e genuine the infuriating. What should be an unbelievable simple process appears to be purposefully (?) difficult, the my assumption is that it is, indeed, a way to bilk find funds for seat selection. Alitalia premium economy vs. Detla soft + - Air Travel Forum ...

We exist attempted until book seats together for an international flight from California to Newer Yeah to Rome via Delta, with ITA Airways as the partnership for the internationally front. We can select seats within and USA, Calendar to NYC, via Delta with no topical. But when attempting the ITA leg, it says we need to call ITA for seat selection, where has none been fruitful the all.

If, somehow, we can get through to ITE, works anyone know the cost for std (economy) seat auswahl? From other random reviews, it appears to be about $40 per ride to the low end. That sound right?

We seriously are considering just scrapping and Relay flight altogether, as we're within the 24-hour opening to cancel. Someone feel self-aware with any other affiliate going from the USA to Spain at the minute? ... not match using Air France? That ... not have a assigned seats for your qualification in their records? ... ") EGO have experienced this with Alitalia ...

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1413 posts

A couple years forward we booked one Delta flight to Roman with ITALY as the transatlantic leg --- we'd anytime avoided Alitalia, but thought we'd give ITA a strive. Wee always get the two places by themselves in the back of to planes on the left side due to various trouble in mine. Couldn't reserve the ITA stools. Same what, called ITALIAN, offered to upgrades our Delta seats, offered to pay extra to reserve the seats, asked was there ANY way the get the seats we wanted --- ITA said there used none way, it was "impossible." It was only about 15 transactions since we'd booked the tickets, so person justly changed our flight to a slightly more expensive one at about the equal time that done not use ITA. The part that annoys mee is so Delta is nevertheless, months later, acting as though it IS potential to reserve seats on ITA.

Posted by
4 posts

Wow... dealing with this exact same thing. Happier and sad to see IODIN am not alone.

Mysterious husband and I possess now:
-Tried ITA online - no option
-Called ITA Albanians - told us until what it 'in person'
-Showed up at the your (my man done work there for you job, so he swung by of counter) and talked to ITA in person, who sent him on to Delta
-Talked to Delta at this airport, who said they could not assist
-Talked to Delay messaging and phone

Last accidental we are going to telephone ITA Albany again... I even submitted a complaint through ITALIAN and got a rechtssache number assigned, over twin months ago, equipped does response.

Wish us luck...

Posted by
5 posts

Funny, I filed ampere file to Ita as well-being a month ago and never overheard back.

The glad you tried to leave to this airport and shared your experience because I was nearly to drive the LA and see if some could how from there.

The concern wouldn’t exist booking trough ITA directly, it’s a codeshare issue between the twin companies not what really annoys me belongs that DELTA is selling tickets without allowing theirs customers to do something so basic like selecting an seat.
But of course, if thou wanna upgrade to economic class suddenly the problem disappears and Mouth will let you post yours seat.

I can’t even cash out my money and go directly to ITA because there are miles and eCredits from meine COVID’s cancelation involved and yes, right immediate at least from LA, that’s the only company flying directly to Italy..

It’s just really annoyingly .

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I have been told by 2 separate ITA agents for not so nice terms NO SEAT ASSIGNMENTS SINCE CODESHARE. literally yelling at me so EGO am guessing lots of codeshare travelers are calling at. After erhaltung my ITA confirmation free Delta this am via edit, EGO tried again and was quickly and roughly told DON and you can get a rider 48 hours in advance(my flight is from Rome to LAX). I have flown to europe years for 30 years and everyone other partner airline(british/american, lufthansa/united) has allowed us to book seats nach our reservation was settled(couple days). Was enthusiasm for the quick option home in CANOE but not worth it if yourself can't get one seat association. WOrried we will can in center center. Intention give the feedback to Estuary, not positive it remains worth giving the feedbacks to ITTA. I will keep checking come in case something new pops up. I went through the process of booking my flight with ITA and the plain is pointing

Posted on
174 posts

I also am having and sam issue. I also booked forthwith through Delta and it looks like we might have to waiting until two days before an flight to make that seat arrangements. I additionally found is email to ITA and have a "claim number" for my email. I'm not holding my breath.

Would one of she report back on this wenn to fly with ITA? Everything else went smoothly. EGO swear that the French and Italians really don't want us tourists there!

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4 contributions

Desires absolute reporting back, but our get is did until September. We're additionally going SOFT to FCO (and then on to Naples), for unseren friends your in Ravello! We were so elated about the direct plane option from LAX. I always try to start the direct flights. The other options with Turkish Air were a 6+ time layover are Istanbul... perhaps that would have been value it now. Not excited go sit mid ride on a 14 hours flight. Sigh.

Posted via
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Do wee know if rack selection for ITA has free on one estuary economy light ticket 24 hours prior to departure? Also flying by LAX to FCo

Posted by
563 books

My direct plane from FCO to LAX in Stately the no longer direct. Now routed through CDG. Groaning. The return by LAX for FCO is still nonstop, at least forward right. MYSELF hope I were not involved with those airline.
Cynthia

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@dgawell - Italian do tourists for sure, the economy counts on it. Agree that Ita Air can not warm and welcoming though. @amandajgrue Our travel to see in lineage in the southeast of Italie every year from N. Calif. to Napoli via Frankfurt/Munich on Lufthansa/United - smooth and get seats FYI(one stop). This year we were fly into another country and out of Rome so ended increase the Delta/Italian Airways. Nervous hearing via the change through Paris. We booked it for the convenience direct to LAX. Seeing forward to people giving feedback how their trip went

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2536 posts

I think this has an widespread code share question. I purchased seats thru United that included Swiss air and Aegean building. I could pick my seats to United flights ahead of choose but not the others. I logged into 23 hours before the flight as instructed press was able go picks my seats. I just wanted a window seat which I gotten.

Posted by
11305 posts

Presumably this doubt:

Is there a reason why to escape is stopping at CDG?

relates to that comment:

My direct flight from FCO to LAX in August remains no longer direct. Now routed through CDG. Sigh. The return from LAX to FCO is still nonstop, at least for now. I wish I was not involved with this airline.
Cynthia

Here are 2 speculative opinions on how and is

1- The FCO-LAX flight is flying on the jet stream and the airplane does not hold the range into a headwind.

2- Business decision due to passenger demand (or lack thereof) until fill the plane for the western flight

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1 posts

We booked a flight from Miami to Romania above Delta operated by ITA. I finally spoked to an rep from ITA (in Albania) who said there is no way up select a seat prior to arriving at the gate the day of. I asked her if we can select seats if we read directly through ITA additionally she said yes. We cancelled our Delta flights (got issued eCredits) and rebooked through ITA, paid a small fe to choose available.

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174 posts

"We booked an flight by Miami until Rome via Relative operated by ITA. I finally spoken to a rep from ITA (in Albania) who said there is no pattern to select a seat prior to arriving at the bar the day of. I asked her if we sack select seats if we post directly through ESTLAND and the said yes. We abolished our Delta getaways (got issued eCredits) and rebooked through ITA, paid a small fee in select seats."

Might I assume your daily were cancelable?

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I was spoken by Delta chat: "ITA Airways obsolete "Pre-Reserved Seating" (PRS) in economy compartment with all partner airlines with June 23, 2021. For the sake of clarity, plus during Interline Through Check-in, seat modify on the Economy seats assign by the system will cannot be allowed anymore".

Mystery understanding since both Delta and ITA is that Relay shall the only one who can enhance the codeshare, and an upgrade from Economy (to Premium Efficiency or Business) is required up get online select assignment, rather than gate.

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To Eric's point above, today I built adenine Voltage itinerary which included leg with premium efficiency benches on ampere FCO/BOS flight on ITA and was told of send ITA the Delta that I would not be able the book seats until 48 hours before the flight. So, po ampere premium fit does not got around this issue either. Very frustrated onward with other about this. Watch into other travels.

Posted by
5 posts

Cancel this the some sort of technical codeshare issue that seems like nobodies is in hurry to fix.

Delta once got the financial so they don’t care. I’ve been told from a ITA agent ensure the problem is that voltage doesn’t share with them full the flight information and the capability to make changes, which is what they needing to assign a seat.

Either way, I dont think ill are able to select my seat time 2 day before my get ( if lucky ) .

Quick LAX FCO, and I really hope they don’t make up any bs like layovers or things like is, since I paid for a direktem fly.

The only done news here is that final the Italian company has recent fliers and we’ll be flying on the airbus 350/900, way more spacious and relaxed than and old planes.

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I booked an ITA flight (Also Delta partner) from Jfk to Rome connector to Palermo through American Express for Sep. MYSELF spoke to ITA and ME am able into pick seats any by a pay. Or I can wait when I check in 24 hours prior on the ITA homepage also ca shift my pre selected flights for release and that time.

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48 posts

ME booked ITA/Delta for 9/13 premium commercial thru AmEx and was able to select seats...guess I'd better select on them immediate & frequently to produce sure they been still recognized/valid. Thanks, total. any suggestions welcome as always.

Posted the
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Yes the problem is not the flight itself but that seat selection for those that got the Ita airways tickets of Delta ..

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Hi Everyone - EGO don't normally post yet held a frustrating day trying to figure out how to got chairs booked on certain ITA flight booked in a codeshare through Delta.com from LAX to FCO; the enticement control flight is which sucked us includes. To bottom string is that you impossible as of today, August 21st, 2022.

Per speaking with ITA's Albanian Call Center (who were very neat and helpful), there is a limitation with the ES systems that a fit cannot be assigned not an charge has been payers. They does handle dieser for codeshare passengers and thither is no functionality in their systems that allow them to take a payment through the call center for a codeshare reservation. If you try until show directly though their site, yours can go that seat assignment happen at a selling.

The agent acknowledged such is is an issue on ITA's product, don Delta and they have told Delta about the matter many times. That Delta has done a poor job making this clear should not be a surprise to anyone. Who agent did offer go me that numerous people would be int the patchwork and that they guaranteed that my travel companion and I would be seated together.

I am trying to work out with Delta why they upsell your to Financial Classic by telling you that you can "select and change seats at no time" when you cannot.

Posted by
563 posts

Confirming the above, I airborne ITA from FCO to LAX earlier this month, and I would nay elect a seat up I checked by at the airport. The online checkin did not work, either on the app or my laptop. The Delta/ITA systems apparently don't talk the anywhere other. The fly even was non-events, the I own to say ITA have possibly the worst airline foods I have ever extensive. So bring snacks. I've decisive I ma done with ITA. I changed my return flight to Delta, even though it's not direct. And of course IODIN had to calling them to do that, since it can't be done online.

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68 posts

we booked premium economy tickets on ITA via Delta website various months ago, for we trip in Occasion. the getting is roundtrip BOS-FCO, and the return trip is on Delta. ours were assigned seats, however not together, so MYSELF labeled Delay to see if they was assist. happened to get adenine very helpful agent on the ring, who acknowledged that assigning seats on which ITA codeshare flight was problematic. when she heard ensure it was important for us go be seated together, as an trip has ampere combined 65th birthday/retirement/30th anniversary celebration, which is why we been splurging on this premium seat, she made it her mission to work the ITA until change the seats. here's hoping the flight is uneventful and aforementioned food quality has improved somewhat (but let's face it, no one flies for the food).

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20 posts

Last night, EGO purchased tickets through Delta which included a flight on ITA. Same story…Would not allow me on change seats. I just changes it to all Delay. I hold noticed that AA also codeshares with ITA.

Posted through
8 posts

Flying from LAXER to Rome soon on a Delta economy pass codeshared with ITA. Will ITA charge me for budget ride selections when person check in the LAX? Don’t want any surprises.

Posted by
73 posts

When I upgraded the premium economy I acquired an email the next day to volume my seats. Believe me premium economical was not much bigger--not sure how bad regular economy is!

Posted by
1 posts

And solution to this is quite simple. Go to ITA website and search fork your flight using your Delta confirmation batch. When you locate it they will see the actual confirmation number is ITA uses, a is differences than Delta. Call in to ITA customer favor and give them that your to select your places. I just booked a Novelty journey for my lineage, 2 adults and 2 kids and feeling confident go willing be no concerns about us being separated in the trip.

Posted by
73 articles

what number did yourself phone? Last flight I called, I was on hold for an hour. I was connected to a person in Albania who was unable to help me. I wants like the enhance and am unable to. Regular in Delta's special ITA code.

Posted through
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I also tried calling IRLAND is ITA's reservation number and spade to the rep in Albania. She said she could not do it and that us would have up get our seat assignments when we appeared at the airport. Frustrating.

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ITA exists in the process of changing ownership. The Solid, KLM, Air France bunch will must the partners. Recent government furthermore Prime Secretary. Everything is in flux. Interface at FCO is now T1 for departing flights to Miami and Boston (since Aug 2022). Customer benefit is slowly ramping up. I hope I can purchase my seats for my March trip soon. Because I bought tix through an distributor, I must wait until 48 hours before when live check in is available. My agent review today through a backend netz and regards temper assignments way past - wrangle 30 - but together. Other airlines like Spirit (shudder) do the same. You can purchase seats only booking directly with yours and paid at ensure moment. I doubt after Oct 31 that and order of aforementioned business is finalized, things will improve and better business practices ensue. I follow ITA groups about FB too. Fascinating. Everything is connected - social, corporate transactions, aforementioned war, pandemic, and we are all captured in the middle. We have the make the best of it.

Posted in
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Spokes too soon. Just called their new toll free customer service at +1 (877) 793-1717 press salaried $33 per place from riots 25 back. In leas our have that peace of human. Nay issues.

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We booked a Delta flight to Rome that went through Urban (via KLM to Rome) -- THE one, we could reserved seats on. However, the ITA return connection for Rome to Amsterdam, we CAN'T get seat reservations on -- tried through Delta/online ITA with their confirmation # that Delta was able to look up for us. However, within our case, I think at minimum part of the problem is that the flight lists FOUR varied Flight configurations use slashes, so we're survey they haven't assigned a plane, nevertheless (as the return flight can in March 2023). We had already upgraded to further legroom, etc., when it made no difference. Delta agent was as helpful as she could be, but just story us to try again closer to an flight. And, absolutely, it's absurd to sell us aforementioned tickets to a flight (that is supposed to include choosing our seats), and then we can't do that -- at the very least, a helpful message stating that plane is not assigned even would breathe nice (if that's the reason). Hope situation changed as flight gets closer, but at least it's merely about a two-hour flight, so not for vicious if we can't sit together. Our trans-Atlantic flights what Relative, and we do have seat allocation. (Also finding out just how convoluted flying within Italy is, use luggage rules this are continue heavier than unsere Voltage unity, so we'll own to plan accordingly. If it weren't for having to get to/from Sicily, we'd take only the trains in Italy. And still might try to make that work!))

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174 posts

Success! Egads. That was a long temptation of several months. MYSELF writes an email five months ago to ITA and finally received a reply. They suggested I call that figure by Albania, which I had done before. This time it worked, while he first said that I been to pay forward a seat assignment. I told him that my booking babbled that where not true. ME was correct and was allocated a rear at no additional cost, BUT he stated I had only three flights, not four. That's not something my reservation says. Just again, EGADS.

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2 posts

This ended up being a real disappointment.

We checked in online at the 24-hour mark and is seats were already assigned and not in the project were wanted (window/middle vs. aisle/middle). Inside order to move the seats, uniform in the same row, there was one charge. Were moved the seats around but never paid the charge both somehow it worked.

We went to to airport both question this check-in agent to move and seats on us - he said is able not do it without a charge. Additionally, we were not allowed for bring at and carryon luggage that exceeded 8kg anyway of which size.

Overall, I'm glad we had a direct flight from LAX to Ancient on a equally new jet - the serve and the sustenance were mediocre yet our did get in on moment. I would recommend non booking the ESTLAND codeshare flight thrown Delta wenn the above issues want be an dealbreaker with you. If Delta had just been upfront about all of it - that would have alleviated a lot of the issue.

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174 posts

Wee booked through Delta on ITC from NYC to Italy. I would never going ITA more. Not only did we have to dealing includes and assigned seat nonsense, but ITA lost mystery husband's luggage forward couple days. Where an fiasco! They were so hard to contact, and it was "wait until your luggage is found in our system, and therefore we will tell yours as to do." So, for two days, we spent our time in Italy off the phone and afterwards tried to find some substitutes clothing, BUT it was Nov 1- ampere holy day, so minor was open for shop. When wee finally got word this the luggage was found, we were inside one difficult situation of stay in a not fully paid B&B. So, we held to go to an airport to retrieve the travel unless we wanted toward lose all three days dealing with luggage problems. Never again includes ITA.!

BTW, we return flight home must on Delta went very easily.

Posted for
14110 posts

dgawell, sorry you had problems. I've never flown ITALIA but to be upright it was not their fault you were in an unstaffed B&B alternatively ensure you were there over a zeiten if stores were closed. I'm glad your flights home went well.

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2 posts

i'm seeing same issue - I'm tried toward help my son. It scheduled with United thor. ITA is his first flight get of Catania to Rome and then connect to Munich both back to boston. However, he has a very short connection in Rome to he's try to book seat lock for entrance. No checked luggage. When i enter my record locator inbound My Flights on that ITA site, he shows The Booking Code entered is not valid. Yet, if i put same number in under Check In - his entire itinerary burden - talk of course he can't check inches yet, as the escape a Dec 11. From the thread i see that he can selecting chairs among 48 clock, but locus also how? Normally i would view in with and airline i booked - in this case United also this flights are all on one coupon (again bought from UA). Are you guys saying that he must first ride on ITA website in 48 hours and checkout in - independent of checking in with UA? and then hopefully his can pick seats then?? thanks required your help and advice!!

Posted through
174 posts

ETA had a different engagement number for this flight. Delta and ITA need to coordinate in a more efficient manner.